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Old 02-18-2012, 10:00 AM   #1
Katz

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Is something going on at SOE?   I can't login to the SOE to check my balance there and in game it is showing zero balance today which is wayyyyy wrong.

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Old 02-18-2012, 10:14 AM   #2
janmystique

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Mine has gone too as it has for two guild mates. I wanted to buy something from the special offer event.

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Old 02-18-2012, 10:16 AM   #3
Corisu
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Station cash is missing on my accounts as well.

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Old 02-18-2012, 10:18 AM   #4
Icewalker

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Same here.  Station cash balance is blank and the all the buttons are greyed out including BUY SC

I thought it might just be a display problem but if I click on an item to buy,  the BUY button is still greyed out.

Not a good thing to find out the day of the big SC item rebate 1 day only sale. **sigh**

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Old 02-18-2012, 10:32 AM   #5
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SC balance is not showing for me either, so add me to the list of people who can't partake in the sales. Judging from in-game chat, a lot of people are affected.

The only hope I have is that they will repeat the sale once they have fixed the issue.

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Old 02-18-2012, 10:32 AM   #6
Splatterpunk28

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Same here.  Was able to log in and buy the SC...got the confirmation email and now no wallet balance will load.  I /petitioned.  But no confirmation email was sent for my ticket lol.

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Old 02-18-2012, 10:36 AM   #7
nikkala

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My Station Cash is missing on the sale day as well.  I'm very disappointed.  SMILEY

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Old 02-18-2012, 10:46 AM   #8
Guache

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I'm also missing station cash as are several guildies.  Glad to know I'm not the only one.

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Old 02-18-2012, 10:52 AM   #9
dawy

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Same as the other SC is greyed out and no option now to add funds also ive lost some of the SC i did have..very odd

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Old 02-18-2012, 11:11 AM   #10
Lonzrick

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I have two accounts.  Both have something like $30K .... now gone "poof" on the day of the sale.

Well done, SoE.  Well done.

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Old 02-18-2012, 11:52 AM   #11
Icewalker

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Problem is fixed now.  Looks like they resolved it at 6:00 AM PST.  Excellent response time and kudos to the early support staff @ SOE.  **hands out rounds of PG Tips tea and lemon cookies**

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Old 02-18-2012, 12:03 PM   #12
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I am still seeing some reports about the SC still having some issues.  If you are having issues with the SC or promotion, make sure to file a /petition so that the GM's can look into it.  Thank you!

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Old 02-18-2012, 12:22 PM   #13
Ejia
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I have tried to file a in-game petition and all I get for "catagory" option is "no value."  I purchased a couple items from the marketplace and it took my station cash, gave a rebate for 1 item but not for the other.  Are we only allowed 1 purchase/rebate?

Edit...finally was able to file a petition.

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Old 02-18-2012, 02:18 PM   #14
Khurghan

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There seems to be a bug with the dov rebate, I purchased two copies for my kids and neither of them gave rebates even though they were clearly shown as rebate in marketplace.

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Old 02-18-2012, 09:02 PM   #15
Kuulei

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you'll need to /petition if you purchased something that offered rebate and did NOT receive it.

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Old 02-18-2012, 09:48 PM   #16
Piestro

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Hey folks,

Unfortunately due to technical difficulties we've had to suspend the One-Day Sale. At this time we've disabled the sale and are working to remove any remaining sale notifications from the Marketplace. We will offer the same items on sale again at a future time so that anyone who wished to take advantage of the deal offered should still get to do so.

Thank you for your patience,

-Piestro

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