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Old 02-16-2011, 06:04 PM   #31
TSR-JoshuaM

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You do need an active account to send PM's.  Contact support directly.

  [EQII] Contacting Tech Support

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TSR Joshua M.

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How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Old 02-16-2011, 06:05 PM   #32
ReneeSto

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What I also don't understand is that if my bank put that amount on hold then the information I gave is correct.  Does it take long for a payment to change subscription to take effect? I even waited for an hour or more before I decided to cancel the payments because I did not see any changes in my subscription.

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Old 02-16-2011, 06:55 PM   #33
TSR-JoshuaM

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Oops I fixed my link in my last post.  Go ahead and contact support directly.

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TSR Joshua M.

Technical Support Representative

Sony Online Entertainment



How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939



How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Old 02-17-2011, 12:44 PM   #34
Shareana

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Please note that using the report abuse function to discuss in game/forum issues that you may be having is not a very good source to do so.

The better way is to contact Tech/Account Support directly from the link provided above.  Thank you!

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