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Old 11-07-2010, 09:33 PM   #1
Vashte
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I was attempting to buy the Potion of Disgenderment to change one of my alts genders, but any time I click "Buy" it gives the error "The Station Marketplace is currently unavailable. Please try again later." I have tried to buy this a couple times since it went on sale earlier today, with the same error. I am able to buy other items with no problem, I bought some cheap house item just to make sure, but this sale potion just won't cooperate.

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Old 11-07-2010, 10:36 PM   #2
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I've made a modification to your account, can you try making your purchase now?  You may need to log out then back in.

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Old 11-07-2010, 11:00 PM   #3
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After I saw your post I completely exited the game and logged back in. Alas, same error still.

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Old 11-08-2010, 01:36 AM   #4
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I been trying to buy this potion for the last few hours and cannot seem to get past "The marketplace is currently unavailable" error

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Old 11-08-2010, 04:30 AM   #5
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Seems its more widespread then just a single account.  I too am unable to purchase this item all attempts as well today have returned "Marketplace is unavailable" error.  I do wonder seeing as it is an item on sale, if perhaps the setting up of the item for sale status may have been done wrong.  I do notice that in game the item lists for 750 but on web site catalog it still shows 1500.   Could perhaps there be a reconcilliation error occuring and thus giving us users a "friendly" error message of "Marketplace is currently unavailable"?

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Old 11-08-2010, 06:49 AM   #6
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I am attempting to buy it as well, but getting the same error.

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Old 11-08-2010, 08:05 AM   #7
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I'm also getting this error on Freeport server.

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Old 11-08-2010, 12:16 PM   #8
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As of 10:15am (est) it's still not working. When is the sale over, and will it be extended since people have been unable to purchase it?

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Old 11-08-2010, 02:18 PM   #9
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12:15 noon (est), still getting the error.

Looks like my carpenter Monkeys will be staying male at this rate..  

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Old 11-08-2010, 02:46 PM   #10
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Looks like the sale is over, I WANTED to buy it, but I guess I can't anymore. Can't even test to see if the issue is fixed because that sale item was the only thing I wanted so far.

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Old 11-08-2010, 03:05 PM   #11
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i also have tryed to purchase this yesterday, tryed around noon, 10pm,11 pm,12pm. it let me purchase a extra char slot on the account, several potions on my 2nd account but the same error  as the others here. put in a petition and it was forwarded to billing ?

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Old 11-08-2010, 03:12 PM   #12
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1 pm (est) and yep, no longer for sale on sale.

Will this be offered again when whatever issue with the purchasing is fixed?

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Old 11-08-2010, 04:28 PM   #13
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I'm looking into the issue and will see what we can find out. Sorry about the inconvenience!!

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Old 11-09-2010, 08:09 AM   #14
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This post has moved: /eq2/posts/preList.m?topic_id=44532...post_id=5451394 Please note that posting details of customer service messages are not allowed on these forums per the forum guidelines.
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Old 11-11-2010, 03:40 PM   #15
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the above link goes no where,

   and i apolagise for breaking the rules, since no uptate had been posted offically i tryed to let the others know who also had this issue. my bad wont happen in the future

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Old 11-11-2010, 06:28 PM   #16
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It's been a few days, are there any updates/info on the issue?

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Old 11-11-2010, 08:15 PM   #17
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We're currently looking into the issue to see if we can figure out why some people could buy it and some couldn't. Very strange.

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Old 11-12-2010, 02:51 PM   #18
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I decided to go ahead and test buying it, and I got the potion perfectly once the sale was over, but couldn't buy it during the sale. Pretty annoyed about it too!

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Old 11-12-2010, 04:44 PM   #19
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I probably won't be getting it at full price.  I'd still love to get it if they were to give those of us who tried but got errors a "raincheck" so to speak.

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Old 11-22-2010, 08:27 PM   #20
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I know there are mergers, and whatever issues they are encountering, going on.. but I thought I'd check back with this thread and see -is there any updates on the sale issue of the potion of disgenderment? or any plans to allow that sale to happen again, since there were issues with the purchasing of them for some of us?

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