Voice connect failure 1071

Izeil · 11-05-2012, 10:50 AM

Sometime yesterday morning, I started getting this on my voice chat box and have been unable to join any channel. I've tried restarting voice chat (several times), doesn't work. I've tried restarting EQ2 and that doesn't work. Restarting the computer doesn't work, nor does unplugging the mic and plugging back in. Turned my firewall completely off and that didn't fix it either. Whenever I go into the task manager to try and manually cancel EQ2VoiceService.exe, it's like theres multiple ones trying to run. After that I went into my other install and the beta install and manually shut both of them down and it's still messed up. What can I do to fix this?

TSR-AlexS · 11-05-2012, 08:39 PM

I'd recommend checking to make sure all antivirus/firewalls have allowed EverQuest II files as an exception. Run the game as administrator and try again. Please also make sure your sound card drivers are up to date. Submit a support ticket if you continue to have issues!

11-05-2012, 10:50 AM	#1
Izeil Lord Join Date: Jul 2011 Posts: 26	Sometime yesterday morning, I started getting this on my voice chat box and have been unable to join any channel. I've tried restarting voice chat (several times), doesn't work. I've tried restarting EQ2 and that doesn't work. Restarting the computer doesn't work, nor does unplugging the mic and plugging back in. Turned my firewall completely off and that didn't fix it either. Whenever I go into the task manager to try and manually cancel EQ2VoiceService.exe, it's like theres multiple ones trying to run. After that I went into my other install and the beta install and manually shut both of them down and it's still messed up. What can I do to fix this? __________________ Reverentia 92/320 Dirge Indoctrination 92/320 Inquisitor Vorinclex 92/320 Mystic All 90 Crafters PoP and Prayer Shawl capable

11-05-2012, 08:39 PM	#2
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	I'd recommend checking to make sure all antivirus/firewalls have allowed EverQuest II files as an exception. Run the game as administrator and try again. Please also make sure your sound card drivers are up to date. Submit a support ticket if you continue to have issues! __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973