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Old 08-11-2010, 10:18 PM   #1

Customer Service
TSR-DanielH's Avatar
Join Date: May 2008
Posts: 5,593

Hello Everyone,

It seems that a new issue has popped up for people using the launcher on older machines.  Specifically, the information I have received indicates that the error is occurring on machines running older hardware or 32-bit XP operating systems.  The people that are being effected by this error will get a "Security warning" dialogue box when launching the game.  That box will name error.vm as the cause of the problem.  We are currently investigating this issue, but I do not have a fix yet.  We will post more information as soon as we receive an update.  We appreciate your patience with this issue in the meantime.

Daniel H

Technical Support Representative

Sony Online Entertainment
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