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Old 10-12-2012, 12:32 PM   #1
WiNgMaN

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Hey there,

Just returned to check out the game again (as I have resubscribed Vanguard--though I love the game, the population is just so low!).  However, upon logging on I've only got the choice to log in two characters.  I deleted one (he was a level 1 test character from a while back) thinking that I only had a couple character slots open from being a free player, but now I can only log onto a single character.

I checked EQ2players with all my character's names and they seem to be gone.  Is this something I can get returned to me, do I need to subscribe to see them, or are they just gone?

Many thanks!

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Old 10-12-2012, 02:18 PM   #2
TSR-AlexS

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WiNgMaN wrote:

Hey there,

Just returned to check out the game again (as I have resubscribed Vanguard--though I love the game, the population is just so low!).  However, upon logging on I've only got the choice to log in two characters.  I deleted one (he was a level 1 test character from a while back) thinking that I only had a couple character slots open from being a free player, but now I can only log onto a single character.

I checked EQ2players with all my character's names and they seem to be gone.  Is this something I can get returned to me, do I need to subscribe to see them, or are they just gone?

Many thanks!

I'd suggest submitting a ticket to our accounts support team so they can figure out where your characters are located.

Welcome back by the way

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How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Old 10-12-2012, 02:25 PM   #3
WiNgMaN

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Figured I would have to do so; I've submitted one.

..and thanks! =)

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Old 10-12-2012, 02:27 PM   #4
WiNgMaN

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Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

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Old 10-12-2012, 03:45 PM   #5
Wingrider01

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WiNgMaN wrote:

Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

try clicking on "My Profile" and you shoul be able to select the name from there, should be doen near the bottom

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Old 10-12-2012, 08:12 PM   #6
TSR-AlexS

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WiNgMaN wrote:

Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

LOL, you may want to contact the forum administrator by emailing him here: [email protected].

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Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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Old 10-13-2012, 01:03 AM   #7
WiNgMaN

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Wingrider01 wrote:

WiNgMaN wrote:

Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

try clicking on "My Profile" and you shoul be able to select the name from there, should be doen near the bottom

I tried that, however all of those character names listed are no longer my characters.  I had my account hacked once before and retrieved it when EQ2 went free-to-play, but I was unable to log in and see the damage because my computer kept crashing.  I had assumed they would have reversed everything since the date I provided them was my last login.

The CSR said that my characters had their items transferred to my main (Cynosure), were deleted, and then Cynosure was transferred to a European server with a name change.  They leveled him to 70, though.. so maybe I can get him transferred back.

I asked but was basically told I need to subscribe before I receive any further help.

Lol.

TSR-AlexS wrote:

WiNgMaN wrote:

Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

LOL, you may want to contact the forum administrator by emailing him here: [email protected].

I'll try this, thanks!

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Old 10-15-2012, 03:22 PM   #8
TSR-AlexS

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WiNgMaN wrote:

Wingrider01 wrote:

WiNgMaN wrote:

Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

try clicking on "My Profile" and you shoul be able to select the name from there, should be doen near the bottom

I tried that, however all of those character names listed are no longer my characters.  I had my account hacked once before and retrieved it when EQ2 went free-to-play, but I was unable to log in and see the damage because my computer kept crashing.  I had assumed they would have reversed everything since the date I provided them was my last login.

The CSR said that my characters had their items transferred to my main (Cynosure), were deleted, and then Cynosure was transferred to a European server with a name change.  They leveled him to 70, though.. so maybe I can get him transferred back.

I asked but was basically told I need to subscribe before I receive any further help.

Lol.

TSR-AlexS wrote:

WiNgMaN wrote:

Also, an unrelated question:

Is it possible for me to change my goofy forum handle/display name?

Would be nice to have it match my Vanguard forum and main character's name!

LOL, you may want to contact the forum administrator by emailing him here: [email protected].

I'll try this, thanks!

No problem man, glad to help!

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Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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