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Old 06-02-2011, 11:50 AM   #1
Jonjon

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So its well past 6am there.....still no phone support......It's not a holiday...Not a weekend... soooo turn off you "Sorry we are closed blah blah blah...message yes?

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Old 06-02-2011, 11:55 AM   #2
Xaiveir

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Just out of curiosity, are you on the East Coast?  If so, Sony is in San Diego, so its 6 AM PST not EST when they are up and going. 

Edit ***And just saw the "THERE" part of your post***  No clue then

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Old 06-02-2011, 12:01 PM   #3
Enica
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They start their phone support at 6 am??  Yikes.

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Old 06-02-2011, 12:04 PM   #4
Jonjon

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Ya, i'm central so its only a couple hours off.  Wouldn't be a problem if sony would allow us to xfer our toons between accounts online.  So annoying.  So very annoying.

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Old 06-02-2011, 12:04 PM   #5
Onurissa
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3. Phone Support - Available Monday through Friday from 10:00am - 7:00pm PST, except holidays, at 1-858-537-0898.  If you have forgotten your password required to use our email or chat support, and cannot complete the "Forgotten your password" form, please feel free to contact us via our phone support, and we will assist you from there.

Sounds to me like they start at 10am....but thats just what i copied and pasted from Amnery's "How to contact support".

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Old 06-02-2011, 12:09 PM   #6
Enica
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[email protected] Bayle wrote:

3. Phone Support - Available Monday through Friday from 10:00am - 7:00pm PST, except holidays, at 1-858-537-0898.  If you have forgotten your password required to use our email or chat support, and cannot complete the "Forgotten your password" form, please feel free to contact us via our phone support, and we will assist you from there.

Sounds to me like they start at 10am....but thats just what i copied and pasted from Amnery's "How to contact support".

That makes more sense.  And that would mean on the east coast, they're open at 1 pm.

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