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Old 12-06-2011, 01:48 AM   #1
Isulith

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Frostfell Comes to Norrath!

Frostfell is a Deepice celebration whose origins are shrouded in mystery. It is widely thought that the festival was started by a demigod who hid gifts of food and other goodies for the citizens of Norrath. No one knows exactly when the tradition first began, but over the years it has developed into a holiday celebrated by all Norrathians.

New Quest Rewards 2011

Frostfell begins on December 6th and runs until January 3rd. Don't miss this fun and festive in-game event!

 

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Old 12-06-2011, 11:20 AM   #2
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It's the most wonderful time of the year!!

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Old 12-06-2011, 11:28 AM   #3
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Is that a flier I see in the picture?! Freeport can wait!

Since I'm guessing it's a house item, I want 20 of those!

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Old 12-06-2011, 12:26 PM   #4
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Oooh, think I spot tartan cloaks too - definitely want one of those!

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Old 12-06-2011, 05:09 PM   #5
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YAY Frostfell! Lookie all that just waiting to find a good home! Merry Frostfell! or Happy Frostfell! or Good Frostfell Tidings! What is the appropriate greeting? GAME ON!
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Old 12-06-2011, 09:37 PM   #6
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Adventurers_Inc wrote:

What is the appropriate greeting?

FROSTFELL'S HEEEEEEEEEERE!

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Old 12-06-2011, 09:55 PM   #7
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*/Does the happy dance as her favorite time of the year is finally here!*

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Old 12-06-2011, 11:07 PM   #8
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Frostfell is my favorite time of year. .. When will I be able to get on?? Have we been down for the whole day?

I have tried the new launcher and it says I need an account. . I already have one!

I cant access anyting atm. . . .any news. . . .and what if the launcher does not launch?? I hope it does. . but I have had problems with it in the past. . .just crossing my fingers that it will work this time. . .

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Old 12-06-2011, 11:47 PM   #9
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Having the same problem, says I need to set up a subscription and I have one! I had the new launcher already as I wiped my computer over a week ago and re downloaded EQ from the website.  But after I patched over 10K mbs (almost 3 hours) and then went to use the patcher...it said the desktop shortcuts  I had were bad...so I deleted them and tried the "repair/reinstall" to no avail.  It takes me to log in..then says I need a new subscription.

Frustrating...having the GU and expansion start on Frostfell after only testing it for what..3 weeks? If I ran my business like this I would be out of business!

Fix this please!

Oh, and Frostfell is my favorite time of year too!

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Old 12-07-2011, 05:58 AM   #10
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The current ETA I read is 10 AM PST. Hopefully it will be up by then

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Old 12-07-2011, 11:54 AM   #11
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I hope so too. . . .Not only have I had to deal with sony. .but google as well and google chrome. . .(all this in the las couple of days!)

I hope it will all be up and running by the time I get home from taking my daughter to school , , 

I WANT FROSTFELL. . . .

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Old 12-07-2011, 01:18 PM   #12
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The 'you need a subscription' problem is related to the issues of merging the player databases, and that is why the downtime is so long. They are having far more trouble than they expected getting the databases to merge and have every player's record come out exactly right. The servers are up. The doors are just closed until the task of correctly updating millions of player records is finished and tested.

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Old 12-07-2011, 01:20 PM   #13
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Wut? Meh speek eastern No Pasifick!!!

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Old 12-07-2011, 01:23 PM   #14
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are they going to extend out FF with how many days that the system is down ?
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Old 12-30-2011, 11:04 AM   #15
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In the pic there, how do I aquire the fire logs set that looks like they have mint particle effects?

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Old 12-30-2011, 11:10 AM   #16
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Those are a reward choice from the candy grab quest that you get from just outside West Freeport Gates or outside Qeynos.

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Old 12-30-2011, 01:26 PM   #17
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[email protected] wrote:

In the pic there, how do I aquire the fire logs set that looks like they have mint particle effects?

You can also get different effects on your regular hearths by clicking on them and getting a menu.

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Old 12-30-2011, 10:58 PM   #18
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GrunEQ wrote:

[email protected] wrote:

In the pic there, how do I aquire the fire logs set that looks like they have mint particle effects?

You can also get different effects on your regular hearths by clicking on them and getting a menu.

I know about the regular hearths, just that the single log set is new. I remember before Niomes website went boom that she had a writeup with info but since she is having trouble getting her site fixed I cant find the info anywhere else.

Im wanting to know how to aquire the new log set. ><

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Old 12-31-2011, 01:07 AM   #19
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[email protected] wrote:

GrunEQ wrote:

[email protected] wrote:

In the pic there, how do I aquire the fire logs set that looks like they have mint particle effects?

You can also get different effects on your regular hearths by clicking on them and getting a menu.

I know about the regular hearths, just that the single log set is new. I remember before Niomes website went boom that she had a writeup with info but since she is having trouble getting her site fixed I cant find the info anywhere else.

Im wanting to know how to aquire the new log set. ><

The new candy grab quests has it in the top prizes.

It'd be nice if it was on by default, would be able to make some awesome effects with it that way. Yeah there's two settings but just pick a random one to be on. SMILEY

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Old 12-31-2011, 02:19 AM   #20
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Cyliena wrote:

[email protected] wrote:

GrunEQ wrote:

[email protected] wrote:

In the pic there, how do I aquire the fire logs set that looks like they have mint particle effects?

You can also get different effects on your regular hearths by clicking on them and getting a menu.

I know about the regular hearths, just that the single log set is new. I remember before Niomes website went boom that she had a writeup with info but since she is having trouble getting her site fixed I cant find the info anywhere else.

Im wanting to know how to aquire the new log set. ><

The new candy grab quests has it in the top prizes.

It'd be nice if it was on by default, would be able to make some awesome effects with it that way. Yeah there's two settings but just pick a random one to be on.

thank you soo omuch! >< Ive been pulling my hair out trying to find that info!

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Old 01-03-2012, 01:47 PM   #21
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I had a lot of fun during Frostfell, but I wish end times were more explicit.  With so many events ending at midnight on the day stated, it's easy to assume that when it isn't stated.  I had plans to buy some trees and spend some tokens that the morning end-time nixed.  Still, it was overall fun.

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Old 01-03-2012, 02:29 PM   #22
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unfortunately I didn't do much of anything during frostfell . . . . I just wasn't in the mood and we had company so I had other things going on. (didn;t get to sit in front of my machine all day every day this Christmas. . . I actually went out and did fun things like go to Dickens Faire in San Francisco!)

Anyway. . I did manage to get on and get my gifites . .all I got were candles which worked out nicly though because I put them all going down the entrance to my Lavastorm house. . . Bellatryx LeStrange. . . .(yes. .Harry Potter fan!)

Any guesses on what she is??

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Old 01-03-2012, 02:36 PM   #23
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was busy throughout December and didn't get to do much this year.. misread the dates and was thinking had another week.. was gonna cram... was disappointed to find was over.. SMILEY

O' well .. always next year..

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Old 01-03-2012, 03:00 PM   #24
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It would be nice if we could finally craft these recipes after the event is over. This is the only holiday that doesn't allow it and it falls on the worst time for people to actually be present and get things done.

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Old 01-03-2012, 03:21 PM   #25
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The event was supposed to end today January 3, 2012 at 7:00 AM PST (when the usual hotfix happens). I am sorry for any confusion since we did not put an exact time in the original messaging.

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Old 01-03-2012, 04:00 PM   #26
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Isulith wrote:

The event was supposed to end today January 3, 2012 at 7:00 AM PST (when the usual hotfix happens). I am sorry for any confusion since we did not put an exact time in the original messaging.

Could you at least bring back the merchante for thos of us who saved up our token to use today for many toons. What happened was simply not FAIR.

We should not be punished due to your administrative failure. At least bring back the Merchant and the crafting tables.

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Old 01-03-2012, 04:49 PM   #27
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It is appreciated that you let us know this =) 

And its all well and good. But, unless I missed something, it did not clarify if you intended to leave it closed or reopen a little longer or...?

I do not think it helps or is productive to claim entitlement or anything like that. I was taught the get more flies with honey thing most of my life. I do, however, think it would be very beneficial for both sides to extend this event a mere day or so, for a few reasons. It would be, first and foremost, a goodwill gesture, which would take little effort from you (not like it requires lots of coding or anything to turn on and keep people happy while you fix other things.) It would bring out a positive response, as did your making good on the double xp. And there are a few good reasons for seeing people would want this:

A)The extended downtime for the xpac did take away time from the event

B)The merge for, freeport especially, did take away more extensive time

c)The many bugs and server crashes (a couple servers were crashing at least half a dozen times in a week, or more) and other issues did cause some grief

Those and some I perhaps did not mention, would warrant an extension, as a goodwill gesture, and it costs you little or nothing to do so, and its win-win as it makes more customers happy and shows them good faith, and in turn helps them retain faith in you.

It won't kill me either way, though it would be nice to finish up some things I would like to and it would be nice. But I think it would be a positive thing, and not a "have-to" obviously, but it sure would be a nice gesture which would only look good for you (especially coupled with making good on the xp problem.) Just look at the positive response that post on FB got you alone. From a customer service standpoint, its not being weak or over-appeasing...it just is smart business and an overall nice gesture. Little things do mean a lot, especially in the average customers memory (at least it does for me.)

Just my two cents, adjusted for inflation.

Thanks the same guys/gals!  =)

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Old 01-03-2012, 04:52 PM   #28
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Maroger wrote:

Isulith wrote:

The event was supposed to end today January 3, 2012 at 7:00 AM PST (when the usual hotfix happens). I am sorry for any confusion since we did not put an exact time in the original messaging.

Could you at least bring back the merchante for thos of us who saved up our token to use today for many toons. What happened was simply not FAIR.

We should not be punished due to your administrative failure. At least bring back the Merchant and the crafting tables.

There was no administrative failure.  Frostfell messages EVERYWHERE have always said "until January 3rd".  Hotfixes are always done on Tuesdays; special events are always taken down on Tuesdays.

The messages about the BONUS XP going THROUGH to midnight, January 3rd were only ever applied to the BONUS XP threads.  They were NEVER mentioned in relation to Frostfell.

I think it's your Reading Comprehension Fail and Assumption Fail that's at play here, and not anything on the part of the Admins or Community people.

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Old 01-03-2012, 05:02 PM   #29
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[email protected] wrote:

Maroger wrote:

Isulith wrote:

The event was supposed to end today January 3, 2012 at 7:00 AM PST (when the usual hotfix happens). I am sorry for any confusion since we did not put an exact time in the original messaging.

Could you at least bring back the merchante for thos of us who saved up our token to use today for many toons. What happened was simply not FAIR.

We should not be punished due to your administrative failure. At least bring back the Merchant and the crafting tables.

There was no administrative failure.  Frostfell messages EVERYWHERE have always said "until January 3rd".  Hotfixes are always done on Tuesdays; special events are always taken down on Tuesdays.

The messages about the BONUS XP going THROUGH to midnight, January 3rd were only ever applied to the BONUS XP threads.  They were NEVER mentioned in relation to Frostfell.

I think it's your Reading Comprehension Fail and Assumption Fail that's at play here, and not anything on the part of the Admins or Community people.

She has already said that they failed to list an end time - that failure is an ADMINISTRATIVE FAILURE.  On and January 3rd does NOT END UNTIL MIDNIGHT TONIGHT -

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Old 01-03-2012, 05:09 PM   #30
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Just my two cents...

The in-game calendar says 01/03/2011 02:00 PM, for Frostfell to end. Taking the previouspost into consideration, that live events are usually stopped on a Tuesday,then is it wrong when times are quoted (unless otherwise stated), that such times would be PST?

Which implies that Frostfell should have still been running, only to end later...

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