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Old 04-03-2010, 03:04 PM   #1
Qanyena

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when trying to purchase the expansion pack via marketplace I am told Station Market Place is unavailable. However click a potion hit buy and bang it completes the purchase. Now my question is this. What difference does it make that this is double stationcash weekend and being able to purchase the xpak? Because my station cash is going to stay there until I spend it unless they take away all the bonus cash they gave us when the weekend is over. Why am I not able to purchase the xpak via Marketplace and able to buy all other items? Considering its selectable just gives the Unavailble error

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Old 04-04-2010, 12:32 PM   #2
miksprats

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I have been having the same problem all weekend. Have you been able to have it fixed?

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Old 04-04-2010, 01:10 PM   #3
Ashr

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Same problem here, won't let me buy the expansion.

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Old 04-04-2010, 01:26 PM   #4
miksprats

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did you guys petition? I finally did this morning. Probably get a response in a week or so lol

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Old 04-04-2010, 01:44 PM   #5
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Though waiting isn't any fun I'm sure, it's adding points to your account that's doubled, not the spending of them, so you'll still get the full advantage of the double points.

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Old 04-04-2010, 05:12 PM   #6
Qanyena

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well I just hope my petition gets answered or I'm able to purchase it when the double cash thing stops tonight at 11

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Old 04-04-2010, 06:11 PM   #7
Wingrider01

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[email protected] wrote:

well I just hope my petition gets answered or I'm able to purchase it when the double cash thing stops tonight at 11

the double cash is for redeeming the free realms station cash card not for spending them. You get teh double points when you enter the redemption code from the physical card. You buy a 10.00 card for 1000 points and when you enter the activation code they credit 20.00 or 2000 points

Do you will not lose anything

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Old 04-04-2010, 07:36 PM   #8
Qanyena

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Wingrider01 wrote:

[email protected] wrote:

well I just hope my petition gets answered or I'm able to purchase it when the double cash thing stops tonight at 11

the double cash is for redeeming the free realms station cash card not for spending them. You get teh double points when you enter the redemption code from the physical card. You buy a 10.00 card for 1000 points and when you enter the activation code they credit 20.00 or 2000 points

Do you will not lose anything

I know what its for mate. I redeemed 25.00 worth or 5000 station cash. However they did disable the ability to purchase the expansion for 4300 stationcash during the weekend or so it seems because although the account has the station cash available the expansion when selecting says Station Market Place is currently unavailable try later. BUT when selecting a potion the purchase goes through without issue. So its only on the expansion pack that it says Market Place is unavailable. As you see others are having the same issue. So again hope its purchasable when the promo weekend ends so as to save me the phone call to support asking why it won't go through and the long wait for them to figure out whats going on. Since  my toon is now 80 and I am wanting to grind further. kk thanks.

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Old 04-04-2010, 08:57 PM   #9
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[email protected] wrote:

Wingrider01 wrote:

[email protected] wrote:

well I just hope my petition gets answered or I'm able to purchase it when the double cash thing stops tonight at 11

the double cash is for redeeming the free realms station cash card not for spending them. You get teh double points when you enter the redemption code from the physical card. You buy a 10.00 card for 1000 points and when you enter the activation code they credit 20.00 or 2000 points

Do you will not lose anything

I know what its for mate. I redeemed 25.00 worth or 5000 station cash. However they did disable the ability to purchase the expansion for 4300 stationcash during the weekend or so it seems because although the account has the station cash available the expansion when selecting says Station Market Place is currently unavailable try later. BUT when selecting a potion the purchase goes through without issue. So its only on the expansion pack that it says Market Place is unavailable. As you see others are having the same issue. So again hope its purchasable when the promo weekend ends so as to save me the phone call to support asking why it won't go through and the long wait for them to figure out whats going on. Since  my toon is now 80 and I am wanting to grind further. kk thanks.

Not sure, a couple of guildies stated they purchased the expansion for their alts with the SC marketplace this weekend, might be location.

You don;t need to do a phone call, live chat support is available via the web during thier normal business hours. Personally I am waiting to find out if the 10.00 off coupon works before I purchase the expansion with SC

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Old 04-04-2010, 09:04 PM   #10
miksprats

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I did talk to live chat on friday to confirm 100% would be able to buy the expansion with the station cash which is why I am so [Removed for Content] that it hasnt worked all weekend

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Old 04-04-2010, 11:46 PM   #11
Qanyena

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Wingrider01 wrote:

[email protected] wrote:

Wingrider01 wrote:

[email protected] wrote:

well I just hope my petition gets answered or I'm able to purchase it when the double cash thing stops tonight at 11

the double cash is for redeeming the free realms station cash card not for spending them. You get teh double points when you enter the redemption code from the physical card. You buy a 10.00 card for 1000 points and when you enter the activation code they credit 20.00 or 2000 points

Do you will not lose anything

I know what its for mate. I redeemed 25.00 worth or 5000 station cash. However they did disable the ability to purchase the expansion for 4300 stationcash during the weekend or so it seems because although the account has the station cash available the expansion when selecting says Station Market Place is currently unavailable try later. BUT when selecting a potion the purchase goes through without issue. So its only on the expansion pack that it says Market Place is unavailable. As you see others are having the same issue. So again hope its purchasable when the promo weekend ends so as to save me the phone call to support asking why it won't go through and the long wait for them to figure out whats going on. Since  my toon is now 80 and I am wanting to grind further. kk thanks.

Not sure, a couple of guildies stated they purchased the expansion for their alts with the SC marketplace this weekend, might be location.

You don;t need to do a phone call, live chat support is available via the web during thier normal business hours. Personally I am waiting to find out if the 10.00 off coupon works before I purchase the expansion with SC

A phone call isn't a problem for me. My location is US and unlimited long distance. Issue is I even switched to my characters on the EU server from US server and still get the same message. Station Marketplace is unavailable please try again later. I don't get that for anything but the expansion pack. I can get potions. appearance items etc.

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Old 04-05-2010, 05:09 PM   #12
TSR-JamisonW

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I just did something to the accounts of everyone in this thread that should fix you up.  Please try again and let me know what happens.

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Old 04-05-2010, 06:22 PM   #13
Stoshetta

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TSR-JamisonW wrote:

I just did something to the accounts of everyone in this thread that should fix you up.  Please try again and let me know what happens.

Can you do what you did to my account as well, having the same issue. 

Also, does this have anything to do with the server transfer tokens not being available?

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Old 04-05-2010, 06:42 PM   #14
TSR-JamisonW

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Stoshetta wrote:

TSR-JamisonW wrote:

I just did something to the accounts of everyone in this thread that should fix you up.  Please try again and let me know what happens.

Can you do what you did to my account as well, having the same issue. 

Also, does this have anything to do with the server transfer tokens not being available?

I just did it, so give it a shot.  The two issues aren't related though.  You won't see the token become available until the account is over 60 days old.

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Old 04-05-2010, 08:52 PM   #15
Stoshetta

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TSR-JamisonW wrote:

Stoshetta wrote:

TSR-JamisonW wrote:

I just did something to the accounts of everyone in this thread that should fix you up.  Please try again and let me know what happens.

Can you do what you did to my account as well, having the same issue. 

Also, does this have anything to do with the server transfer tokens not being available?

I just did it, so give it a shot.  The two issues aren't related though.  You won't see the token become available until the account is over 60 days old.

Whatever you did allowed me to purchase the expansion.  Thank you.  The server transfer issue was to move a character to this account, not from it.  But that issue has been resolved as well.

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