EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > EverQuest II > Support Forums > Tech Area > Performance Support
Members List Search Mark Forums Read

Notices

Reply
 
Thread Tools
Old 11-04-2012, 06:45 PM   #1
Sleap
Server: Befallen
Guild: Elysian Storm
Rank: Leader

Loremaster
Sleap's Avatar
 
Join Date: May 2005
Posts: 369
Default

I logged into EQ2 earlier today just to check on things ( only logged in a couple times in the last month or 2) and noticed there was double xp (yay!). So I played for about an hour, logged out and logged back in a few hours later. Now the game constantly locks up within a few seconds of everything loading up. At first I thought the Welcome Screen was causing the issue, so I disabled it in my UI folder. Tried to log in afterwards and still the game locks up. I ran Windows updates, ran a Registry cleaner and even ran Antivirus. Still the game locks up... Not sure what to do here, I'm missing out on double xp because of this issue. This is a brand new computer as well and haven't had any issues with the game... untill now. 

System Specs :

Asrock z77 Extreme4 mobo

i5-3570k 3.4ghz Ivy Bridge CPU ( Currently running game on this CPU, which is atleast 8 times better than an AGP video card)

16g G.Skill 1600mhz (4x4) DDR 3 Ram

Windows 7 64bit

Zalman Z9 Mid-sized Tower

__________________
Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!
Sleap is offline   Reply With Quote
Old 11-05-2012, 10:00 AM   #2
Sleap
Server: Befallen
Guild: Elysian Storm
Rank: Leader

Loremaster
Sleap's Avatar
 
Join Date: May 2005
Posts: 369
Default

Got the game to run finally when I got home from work. Had enough time to get my bruiser to 92. Logged in this morning without any issues (yet). Now my other account stops responding immidiately after loading everything. Makes it hard to rez NPC in PR when I can't get the game to function.

__________________
Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!
Sleap is offline   Reply With Quote
Old 11-05-2012, 12:30 PM   #3
Sleap
Server: Befallen
Guild: Elysian Storm
Rank: Leader

Loremaster
Sleap's Avatar
 
Join Date: May 2005
Posts: 369
Default

I logged out of game to take my son to school.. Came back home and tried to log back in.. Back to constantly crashing once everything loads.. I don't know what to do here other than completely removing the game from my HD and cancelling my subscriptions. I can run Counter Strike Source without any issues.

__________________
Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!
Sleap is offline   Reply With Quote
Old 11-05-2012, 09:58 PM   #4
TSR-AlexS

Customer Service
TSR-AlexS's Avatar
 
Join Date: Feb 2012
Posts: 435
Default

[email protected] wrote:

I logged out of game to take my son to school.. Came back home and tried to log back in.. Back to constantly crashing once everything loads.. I don't know what to do here other than completely removing the game from my HD and cancelling my subscriptions. I can run Counter Strike Source without any issues.

I'm sorry about your crashing issues. We will need more information to determine the source so please submit a support ticket with your Dxdiag and Msinfo attached to it. PM either Sean or myself so we can figure out what's going on!

__________________
Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
TSR-AlexS is offline   Reply With Quote
Old 11-06-2012, 08:59 AM   #5
Sleap
Server: Befallen
Guild: Elysian Storm
Rank: Leader

Loremaster
Sleap's Avatar
 
Join Date: May 2005
Posts: 369
Default

How do I do a support ticket?

__________________
Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!
Sleap is offline   Reply With Quote
Old 11-06-2012, 11:12 PM   #6
Sleap
Server: Befallen
Guild: Elysian Storm
Rank: Leader

Loremaster
Sleap's Avatar
 
Join Date: May 2005
Posts: 369
Default

I submitted a support ticket with Dxdiag and MSinfo files attatched. Hopefully my problems will be fixed soon. I can also send some CPUID HWMonitor info as well.

__________________
Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!
Sleap is offline   Reply With Quote
Reply

Thread Tools

Forum Jump


All times are GMT. The time now is 03:26 PM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.