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Old 01-12-2008, 05:10 PM   #1
Lykus

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I am currently in the Netherlands trying to run EQ2 on my labtop in my hotel room and keep getting the msg "The station launchpad is unable to connect to the network at this time. Please try again in a few minutes." I run Vista and had no problems before coming here running the game. So far i have tried running the game as administrator and running in windows xp sp2 mode with no change, also diabled my firewall which is just the windows firewall which i have also set eq2, launcher, etc as exceptions. The answers to the question from the help post requirements are as follows:

1. Server: Permafrost

2. Msg: The station launchpad is unable to connect to the network at this time. Please try again in a few minutes.

3. Wireless connection at my hotel room in the Netherlands

4. Windows Vista Firewall latest version

EQ2 Info Text File:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Bob-PC   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection   Physical Address. . . . . . . . . : 00-19-D2-AD-C3-2A   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::75f0:f4af:bb00:556e%9(Preferred)    IPv4 Address. . . . . . . . . . . : 10.1.24.117(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : Saturday, January 12, 2008 5:51:20 AM   Lease Expires . . . . . . . . . . : Sunday, January 13, 2008 2:00:20 PM   Default Gateway . . . . . . . . . : 10.1.24.254   DHCP Server . . . . . . . . . . . : 10.1.24.254   DHCPv6 IAID . . . . . . . . . . . : 251664850   DNS Servers . . . . . . . . . . . : 212.0.224.53                                       212.0.226.187   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . : hsd1.va.comcast.net.   Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection   Physical Address. . . . . . . . . : 00-1B-24-18-89-E8   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 02-00-54-55-4E-01   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:284f:3216:f5fe:e78a(Preferred)    Link-local IPv6 Address . . . . . : fe80::284f:3216:f5fe:e78a%10(Preferred)    Default Gateway . . . . . . . . . : ::   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : isatap.{76DCC533-3466-4584-9F95-13F7FDC5B302}   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::5efe:10.1.24.117%11(Preferred)    Default Gateway . . . . . . . . . :    DNS Servers . . . . . . . . . . . : 212.0.224.53                                       212.0.226.187   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : isatap.hsd1.va.comcast.net.   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes

Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]

over a maximum of 30 hops:

  1  10.1.24.254  reports: Destination net unreachable.

Trace complete.

Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]

over a maximum of 30 hops:

  1  10.1.24.254  reports: Destination net unreachable.

Trace complete.

Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]

over a maximum of 30 hops:

  1  10.1.24.254  reports: Destination net unreachable.

Trace complete.

Any help would be greatly appreciated.

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Old 01-13-2008, 10:45 AM   #2
Wingrider01

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Hotel's firewall is blocking your access, they tend to only allow standard ports out - 80,443, etc.
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Yes Jim, the user has experienced the dreaded PICNIC error

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