EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > EverQuest II > Support Forums > Tech Area > Connection Support
Members List Search Mark Forums Read

Notices

Reply
 
Thread Tools
Old 01-01-2008, 09:59 PM   #1
RenidinIV

Hero
 
Join Date: May 2007
Posts: 7
Default

Hi Guys,

i can't log on eq2 for the life of me on any of my toons located in many zones on the Crushbone server.

I ran the tracert as indicated and noticed some problems.

Anyone can analyse the tracert file and recommend me anything to fix this connectivity issue?

 Thanks for the help:

Windows IP Configuration

        Host Name . . . . . . . . . . . . : masur

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B)

        Physical Address. . . . . . . . . : 00-15-E9-31-EE-81

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.105

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 24.200.241.37

                                            24.201.245.77

                                            24.200.243.189

        Lease Obtained. . . . . . . . . . : Tuesday, January 01, 2008 6:40:26 PM

        Lease Expires . . . . . . . . . . : Wednesday, January 02, 2008 6:40:26 PM

Windows IP Configuration

        Host Name . . . . . . . . . . . . : masur

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B)

        Physical Address. . . . . . . . . : 00-15-E9-31-EE-81

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.105

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 24.200.241.37

                                            24.201.245.77

                                            24.200.243.189

        Lease Obtained. . . . . . . . . . : Tuesday, January 01, 2008 6:40:26 PM

        Lease Expires . . . . . . . . . . : Wednesday, January 02, 2008 6:40:26 PM

Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]

over a maximum of 30 hops:

  1     6 ms     *        4 ms  192.168.1.1

  2     9 ms    12 ms     *     10.64.64.1

  3    37 ms    40 ms    10 ms  24.200.226.101

  4    27 ms     8 ms    13 ms  24.200.245.10

  5     8 ms    14 ms    10 ms  ia-cnnu-bb04-ge13-1-0.vtl.net [216.113.122.14]

  6    27 ms    25 ms     *     ia-cnnu-bb04-pos5-0-0-cpe074.vtl.net [216.113.122.74]

  7    26 ms    25 ms    25 ms  sl-crs1-chi-0-4-0-1.sprintlink.net [144.232.26.69]

  8    38 ms    44 ms    32 ms  sl-bb20-chi-9-0.sprintlink.net [144.232.26.114]

  9    31 ms    50 ms    41 ms  sl-st20-chi-13-0-0.sprintlink.net [144.232.20.3]

 10    52 ms    48 ms    48 ms  144.232.8.114

 11    47 ms    47 ms    88 ms  ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129]

 12    87 ms    87 ms    87 ms  as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137]

 13    87 ms    86 ms   100 ms  so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130]

 14    90 ms   112 ms    90 ms  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]

 15    92 ms    85 ms    84 ms  vl831.sdkollsw-1.sonyonline.net [64.37.144.82]

 16    92 ms    89 ms    96 ms  sdkeq2-01-01.everquest2.com [199.108.12.33]

Trace complete.

Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]

over a maximum of 30 hops:

  1     2 ms     5 ms     3 ms  192.168.1.1

  2    11 ms    19 ms    25 ms  10.64.64.1

  3     8 ms     7 ms     7 ms  24.200.226.101

  4     9 ms     7 ms     8 ms  24.200.245.10

  5    10 ms     8 ms     7 ms  ia-cnnu-bb04-ge13-1-0.vtl.net [216.113.122.14]

  6    27 ms    26 ms    25 ms  ia-cnnu-bb04-pos5-0-0-cpe074.vtl.net [216.113.122.74]

  7    30 ms     *       27 ms  sl-crs1-chi-0-4-0-1.sprintlink.net [144.232.26.69]

  8    27 ms    43 ms    26 ms  sl-bb20-chi-9-0.sprintlink.net [144.232.26.114]

  9    27 ms    26 ms    27 ms  sl-st20-chi-13-0-0.sprintlink.net [144.232.20.3]

 10    48 ms     *       68 ms  144.232.8.114

 11    48 ms    58 ms     *     ae-31-55.ebr1.Chicago1.Level3.net [4.68.101.158]

 12    48 ms    50 ms    90 ms  ae-68.ebr3.Chicago1.Level3.net [4.69.134.58]

 13    66 ms   107 ms    46 ms  ae-2.ebr2.Washington1.Level3.net [4.69.132.70]

 14   103 ms    53 ms    55 ms  ae-72-72.csw2.Washington1.Level3.net [4.69.134.150]

 15    46 ms    47 ms    48 ms  ge-9-0.ipcolo2.Washington1.Level3.net [4.68.121.44]

 16    54 ms    51 ms    47 ms  vl124.asheqnx-2.sonyonline.net [63.215.136.202]

 17    49 ms    51 ms    55 ms  vl47.ashaens-2.sonyonline.net [64.37.144.181]

 18    48 ms    48 ms    48 ms  ableq2-01-01.everquest2.com [199.108.202.33]

Trace complete.

Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]

over a maximum of 30 hops:

  1     2 ms     2 ms     6 ms  192.168.1.1

  2     8 ms     7 ms     8 ms  10.64.64.1

  3     9 ms     7 ms     7 ms  24.200.226.101

  4     9 ms     7 ms     7 ms  24.200.245.10

  5     7 ms     7 ms     7 ms  ia-cnnu-bb04-ge13-1-0.vtl.net [216.113.122.14]

  6    25 ms    25 ms    27 ms  ia-cnnu-bb04-pos5-0-0-cpe074.vtl.net [216.113.122.74]

  7    30 ms    26 ms    28 ms  sl-gw36-chi-15-0.sprintlink.net [144.232.26.65]

  8    33 ms    26 ms    25 ms  sl-st20-chi-0-0-0.sprintlink.net [144.232.19.144]

  9   145 ms   229 ms   237 ms  144.232.8.114

 10    51 ms    49 ms    54 ms  ae-32-56.ebr2.Chicago1.Level3.net [4.68.101.190]

 11    60 ms    53 ms    54 ms  ae-1-100.ebr1.Chicago1.Level3.net [4.69.132.41]

 12    51 ms    48 ms    53 ms  ae-2.ebr2.NewYork1.Level3.net [4.69.132.66]

 13    54 ms    76 ms    48 ms  ae-92-92.csw4.NewYork1.Level3.net [4.69.134.94]

 14    49 ms    55 ms    52 ms  ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77]

 15   120 ms     *      122 ms  ae-4.ebr2.London1.Level3.net [4.69.132.110]

 16   135 ms   125 ms   127 ms  ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

 17   124 ms   123 ms   123 ms  ge-11-0.ipcolo1.Amsterdam1.Level3.net [4.68.120.41]

 18   126 ms   123 ms   123 ms  vl155.amsixsw-1.sonyonline.net [213.244.164.38]

 19   124 ms   125 ms   128 ms  amseq2-01-01.everquest2.com [195.33.135.161]

Trace complete.

Then i did a tracert on eq2players.com, was pretty good but it failed massively on the 3 sprintlink.net hosts

Thanks for the help and support

RenidinIV is offline   Reply With Quote
Old 01-03-2008, 03:52 PM   #2
Condemned

Historian
 
Join Date: Jan 2008
Posts: 8
Default

What support?   Where's the response?!  WHERE'S THE HELP?!

 - If I sound p****d then it's because I and my wife have the same problem although our tracert is fine.  But have no response from SoE or Station or anyone since this began for us a few days ago is now starting to annoy me.  Bring back the online GM's from EQ1 I say!

Looking around the Forum, I'm beginning to see we're not the only ones.  We're in the UK btw, not Ohio - but we're having the same trouble as alot of other people.

Condemned is offline   Reply With Quote
Reply

Thread Tools

Forum Jump


All times are GMT. The time now is 05:10 PM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.