EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > EverQuest II > The Norrathian Herald > Official News and Announcements
Members List Search Mark Forums Read

Notices

Reply
 
Thread Tools
Old 08-15-2010, 09:32 PM   #1
Amnerys

Community Team
Amnerys's Avatar
 
Join Date: Jun 2008
Posts: 2,317
Default

Hi everyone! I'm seeing reports of log-in issues, particularly from those using the Streaming Client. I've got an email in to our ops team to see what's going on.

I'll report back as soon as I hear something.

Amnerys is offline   Reply With Quote
Old 08-15-2010, 09:59 PM   #2
Amnerys

Community Team
Amnerys's Avatar
 
Join Date: Jun 2008
Posts: 2,317
Default

According to Technical Support, they have just a handful of tickets from folks reporting the issue, and all servers are up and populated. So, it's not a game server issue, sounds like possibly an odd glitch with log-in (session) servers. There's a ticket in the system so I'll keep an eye out for further correspondence from the Ops team.

Thanks for your patience everyone. I'm really sorry for the inconvenience.

Amnerys is offline   Reply With Quote
Old 08-15-2010, 10:08 PM   #3
Rothgar

Developer
Rothgar's Avatar
 
Join Date: Nov 2006
Location: San Diego
Posts: 2,273
Default

Here's what I did to log in since I have the streaming client and getting the same login error messages.

Edit your eq2_default.ini file and add this line.

cl_resource_address http://eq2.patch.station.sony.com/p...eq2/assets/live

Save the file and then run EverQuest2.exe directly, bypassing the patcher. 

Rothgar is offline   Reply With Quote
Old 08-15-2010, 10:12 PM   #4
Rothgar

Developer
Rothgar's Avatar
 
Join Date: Nov 2006
Location: San Diego
Posts: 2,273
Default

The forums seem to be converting the web address into a link and truncating the name down.  Be sure you type in the full URL.

cl_resource_address http://eq2.patch.station.sony.com/p...eq2/assets/live

Rothgar is offline   Reply With Quote
Old 08-15-2010, 10:32 PM   #5
Amnerys

Community Team
Amnerys's Avatar
 
Join Date: Jun 2008
Posts: 2,317
Default

For those having issues, we're using a player-posted thread for discussion: Logon server down? timeouts or psw errors -unable to login to splitpaw

Amnerys is offline   Reply With Quote
Old 08-16-2010, 12:01 AM   #6
Amnerys

Community Team
Amnerys's Avatar
 
Join Date: Jun 2008
Posts: 2,317
Default

The issue seems to be resolved. If you have any further problems, please be sure to submit a Tech Support ticket.

You can contact Tech Support by phone or live chat (during available hours) or enter a ticket online: http://help.station.sony.com/cgi-bi...p?p_faqid=10404

Enter a ticket by logging into your Station account webpage, then clicking on the Open a Support Ticket tab.

Amnerys is offline   Reply With Quote
Reply

Thread Tools

Forum Jump


All times are GMT. The time now is 09:01 PM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.