EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > EverQuest II > Support Forums > Tech Area > Performance Support
Members List Search Mark Forums Read

Notices

Reply
 
Thread Tools
Old 09-30-2012, 02:32 AM   #1
Killque

Loremaster
Killque's Avatar
 
Join Date: Sep 2006
Posts: 1,112
Default

Issue: When zoning into a Battleground match or into Champions Respite, I am consistantly getting kicked to character select on one or both of my characters (boxing 2 accounts). When attempting to log back in, I recieve the message "You have a character in the world, please try again in a few minutes" and after that message stops being displayed it says something like "Could not find your character, please re-run the patcher".

Resolution: Not a full resolution, but work around is to close out of Everquest completely and re-run the patcher. This will get me back in the game, but the isssue will soon re-appear once I zone into a BG or Champions respite (seems to happen about 50% of the time).

Troubleshooting steps:

1. Played on 1 character at a time to determine if boxing was the issue - Issue still persists.2. Rebooted both computers - Issue still persists.3. Forced patcher scan files - Issue still persists.4. Tried several different computers to see if it was a configuration/driver etc thing (I have 6 computers that I play EQ on). Issue still persists.

Killque is offline   Reply With Quote
Old 09-30-2012, 09:08 AM   #2
Killque

Loremaster
Killque's Avatar
 
Join Date: Sep 2006
Posts: 1,112
Default

Update: Attempted to log both of my characters in this morning. I selected the character I wanted from the drop down on the launch pad and clicked play. The character logged in to Champions Respite with no delay. The other account (seperate computer) I logged in the same way and instead of going to Champions Respite, it went to the Character Selection screen. When I selelcted the character and clicked play, I received the message "Server did not respond ina timely manner and may be backlogged. Please try again in a few minutes" . I clicked ok and it tried again and I recieved a different message "The server could not find your character. Please exit and rerun the patcher."

It is 7:00 Central time and not typically busy on the servers around this time. Only one Champions Respite and 40 people in it.

Closed EQ2, relaunched the patcher and logged in via the method above with no issues.

Killque is offline   Reply With Quote
Old 10-08-2012, 12:30 PM   #3
Killque

Loremaster
Killque's Avatar
 
Join Date: Sep 2006
Posts: 1,112
Default

Update: Still experiencing this issue.

Killque is offline   Reply With Quote
Old 10-10-2012, 05:22 PM   #4
TSR-AlexS

Customer Service
TSR-AlexS's Avatar
 
Join Date: Feb 2012
Posts: 435
Default

Killque wrote:

Update: Still experiencing this issue.

For the 2nd computer experiencing this problem, I'd suggest directly plugging into the modem and bypassing the router. I'd also make sure you have EverQuest II  set as an exception to all antivirus/firewall programs.

__________________
Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
TSR-AlexS is offline   Reply With Quote
Reply

Thread Tools

Forum Jump


All times are GMT. The time now is 12:28 AM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.