Added 30 time card, account time left didn't change.

Wurm · 10-24-2012, 04:06 AM

I made this thread last night and for some reason it was deleted.

I added a 30 day account card to my account, the time left shown on the website didn't change.

It used to update automatically, has something changed?

I tried to put the code in again to check if something went wrong and got the message that the code had been used.

???

TSR-AlexS · 10-27-2012, 09:27 PM

Wurm wrote:

I made this thread last night and for some reason it was deleted.
I added a 30 day account card to my account, the time left shown on the website didn't change.
It used to update automatically, has something changed?
I tried to put the code in again to check if something went wrong and got the message that the code had been used.
???

Mind creating a ticket and pming me your ticket reference number? I will be more than happy to look over it and see what's going on!

10-24-2012, 04:06 AM	#1
Wurm Loremaster Join Date: Nov 2004 Posts: 2,003	I made this thread last night and for some reason it was deleted. I added a 30 day account card to my account, the time left shown on the website didn't change. It used to update automatically, has something changed? I tried to put the code in again to check if something went wrong and got the message that the code had been used. ??? __________________

10-27-2012, 09:27 PM	#2
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	Wurm wrote: I made this thread last night and for some reason it was deleted. I added a 30 day account card to my account, the time left shown on the website didn't change. It used to update automatically, has something changed? I tried to put the code in again to check if something went wrong and got the message that the code had been used. ??? Mind creating a ticket and pming me your ticket reference number? I will be more than happy to look over it and see what's going on! __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973