EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > EverQuest II > Support Forums > Tech Area > General Tech Support Questions
Members List Search Mark Forums Read

Notices

Reply
 
Thread Tools
Old 10-02-2009, 05:28 PM   #1381
Kegofbud

Loremaster
 
Join Date: Nov 2004
Posts: 925
Default

[email protected] wrote:

This does work in a fashion - intersting to note that when I zone, the memory usage increases about 400-500K each time and does not drop back  - starts about 575K, zone once up to 1200K, again up to 1600K. Minimise EQ2 and restore and it is back to 575K, but builds slowly unless I zone

Still hoping for an acknowledgement of the situation.

I noitce the same exact thing happening on Windows XP 64 bit. Yes, it does happen on 64 bit.

__________________
Choatly - 90 Defiler

Kegofbud is offline   Reply With Quote
Old 10-03-2009, 03:47 AM   #1382
Slimicus

Loremaster
 
Join Date: Nov 2004
Posts: 6
Default

This one's new.. I've been getting the same out of error messages (as stated in the thread title,) and I started minimizing to recover some which worked for a bit, but I just got this error for the first time:

Slimicus is offline   Reply With Quote
Old 10-03-2009, 04:40 AM   #1383
d3vi4nt1

Lord
 
Join Date: Oct 2009
Posts: 1
Default

Anyone from the SOE team have an eta on a fix for this problem?  Plenty of posts and from what I can tell plenty of data and input from your customers.  And Daniel?  Nice "fix" back on the 24th.  Exactly what was it that you "fixed"?

d3vi4nt1 is offline   Reply With Quote
Old 10-03-2009, 06:41 AM   #1384
Rothgar

Developer
Rothgar's Avatar
 
Join Date: Nov 2006
Location: San Diego
Posts: 2,273
Default

As I mentioned in the other thread, we'll be doing a hotfix on Monday that should reduce the memory requirements a bit.  This may fix the problem for some of you, but the crash may continue for others.

We can repro the crash locally and we're looking to the problem further.  One theory is that the memory is getting so fragmented that the allocator cannot reserve a contiguous block large enough for the request.  It would be interesting to run one of the memory defragger programs to see if that keeps the problem from occuring.

Rothgar is offline   Reply With Quote
Old 10-03-2009, 11:56 AM   #1385
Miserey

Lord
 
Join Date: Nov 2007
Posts: 6
Default

I am having the same issue:

http://forums.station.sony.com/eq2/...topic_id=459573

It seems that the memory is not freed when zoning.  It's very simple to reproduce.  I use XP btw.

  1. Run EQ2 in windowed mode (just so you can see task manager)
  2. Run Task manager and sort by memory.  e.g in my house it runs stable at about 300mb
  3. Zone to Guild Hall. Memory goes up to 600mb, stabilising around 800Mb after running about
  4. Zone back to housing. Memory goes up to ~1gb
  5. Zone out to GFay... BOOM! crash Task Manager shows about 1.5gb

This is totally reproducible, 100% reliable.

At any stage, I can minimise EQ2 and then re-maximise and memory goes down dramatically slowly reverting back to the stable allocation for the current zone.  It remains stable as long as I don't zone.

It's not a question of reducing memory requirement, its a question of fixing a memory leak.  Basically every time you zone it allocates more till your machine crashes.

M

Miserey is offline   Reply With Quote
Old 10-03-2009, 03:11 PM   #1386
Jeyne

Loremaster
Jeyne's Avatar
 
Join Date: Nov 2007
Posts: 21
Default

Hope the fixe will help :p

Two "ran out of memory" crashes in less than 1 hour

Group. Lavastorm. 80, High Elf, Ni illusion form. Performance is set up between Balanced and High Quality. Screen resolution 1680*1080. Full Screen, no Fraps or video/music player running.

__________________
Configuration :

Core i7 860

8 Go RAM

HD 6870 1Go

Win 7 Pro 64 bits
Jeyne is offline   Reply With Quote
Old 10-03-2009, 10:11 PM   #1387
Miserey

Lord
 
Join Date: Nov 2007
Posts: 6
Default

I had a suspicion that it was UI related because shortly before a crash the click to cure buttons in ProfitUI became corrupted.

I have spent some time working with default UI and while the crash still happens eventually, it takes a lot longer.  Obviously not a conclusive proof, but certain indicative of a UI problem.

If you would like me to do more in-depth tests, I'm happy to help.  I code for a living so I might be able to run diagnostics etc.

Cheers

S

Miserey is offline   Reply With Quote
Old 10-03-2009, 11:29 PM   #1388
matife

Loremaster
matife's Avatar
 
Join Date: Nov 2005
Location: Unrest
Posts: 2
Default

I keep getting this error every 10 to 15 minutes. Recently I can rarely even log in. Who do I contact to get a refund for my month of not being able to play?

__________________
matife is offline   Reply With Quote
Old 10-04-2009, 11:08 AM   #1389
Polywogus

Loremaster
Polywogus's Avatar
 
Join Date: Sep 2006
Location: Detroit =/
Posts: 215
Default

Been getting an OOM error once or twice per play session since 'Destiny' launched.  Have not found a pattern of behaviour, but I am also hoping the Monday fix will ... well, fix it SMILEY  Will check back!

Polywogus is offline   Reply With Quote
Old 10-04-2009, 11:48 AM   #1390
stayx

Loremaster
stayx's Avatar
 
Join Date: Apr 2005
Location: Quynos Harbor
Posts: 615
Default

Please SOE fix it its terrible in te moment, the game performance is so bad, its unbelievable i play this game over 4 years but after this patch the game is instable and crashs every time.

Bring a solution and fix the problems we have!

Sory but i'm not really amused...

__________________
stayx is offline   Reply With Quote
Old 10-04-2009, 03:48 PM   #1391
BK613

Loremaster
BK613's Avatar
 
Join Date: Jan 2005
Posts: 77
Default

SOEBuild=5932LSOEVersionString=2009/9/29 18:19:07EVERQUEST2 CRASH LOG=================================Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x4FE4B47CApplication was trying to read from 0x00000000    Region Begins At:  0x00000000    Region Ends At:    0x00010000    Region Size Is:    0x00010000 bytes    Memory Protection: PAGE_NOACCESS (00000001)    Memory State:      MEM_FREE    Memory Type:       FreeGame Data:    SOEBuild: SOEBuild=5932L    SOEVersionString: SOEVersionString=2009/9/29 18:19:07    OS Version: 5.1.2600 Service Pack 2 VER_SUITE_PERSONAL VER_NT_WORKSTATION    CPU: 2 x86 GenuineIntel 2794MHz RDTSC MSR CMPXCHG8 SSE SSE2    DirectX Version: 9.0c    Video Card/Driver: [NVIDIA GeForce 6800 GS] [nv4_disp.dll] 6.14.11.8618 {d7b71e3e-4307-11cf-745b-0f2300c2cb35}    Time at crash: Sun Oct 04 13:29:49 2009    Login Server: none    Performance: 7    Game Uptime: 14551 seconds    Position last frame: 1213.42, 210.17, 1448.65    Zone name: exp04_rgn_fens_of_nathsar    Time in Zone: 1952 seconds    Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE    Multi-core support: disabled    Low-Memory Mode: disabledLog:     failed to find ground at (-1465.6, -365.2, -1497.5)    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...     failed to find ground at (-1465.6, -365.2, -1497.5)     failed to find ground at (-1465.6, -365.2, -1497.5)    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...Thread Data:    Primary Thread Id: 3552    Current Thread Id: 3552    Current Thread Priority: 0Memory:    AddressLimitMB: 2048    Load:           85%    Total physical: 2145103872    Free  physical: 306995200    Total pagefile: 4294967295    Free  pagefile: 3108753408    Total virtual:  2147352576    Free  virtual:  131469312Memory Manager:    Allocations:                  303791    Bytes Allocated:              665968944    Max Allocations:              360589    Max Bytes Allocated:          852910912    System Memory Allocated (MB): 820    Limit:                        1534    Number of Allocate Calls:     9296646    Number of Free Calls:         8992855Registers:           EAX 0x0012DB88           EBX 0x00000000           ECX 0x001A6AF0           EDX 0x001A4944           ESI 0x001A4940           EDI 0x00000000            GS 0x00000000            FS 0x0000003B            ES 0x00000023            DS 0x00000023           EBP 0x0012DB70           ESP 0x0012DB68           EIP 0x4FE4B47C         FLAGS 0x00010246            CS 0x0000001B            SS 0x00000023FPU Registers:            CW 0xFFFF027F            SW 0xFFFF0020            TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack:    0x4FE4B47C: Direct3DShaderValidatorCreate9+1bacc    0x4FE62163: Direct3DShaderValidatorCreate9+327b3    0x009D6199 in e:SonyEverQuest IIEverQuest2.exe    0x00B26E85 in e:SonyEverQuest IIEverQuest2.exe    0x009DA49B in e:SonyEverQuest IIEverQuest2.exe    0x00B26339 in e:SonyEverQuest IIEverQuest2.exe    0x00B29272 in e:SonyEverQuest IIEverQuest2.exe    0x00B26339 in e:SonyEverQuest IIEverQuest2.exeEnd of Call StackStack Scan:    0x0012DB68: 0x00000000    0x0012DB6C: 0x001A4940    0x0012DB70: 0x0012DBB8    0x0012DB74: 0x4FE62163, in C:WINDOWSsystem32d3d9.dll (0x4fdd0000)    0x0012DB78: 0x0012DB88    0x0012DB7C: 0x00000000    0x0012DB80: 0x0012DBCC    0x0012DB84: 0x8007000E    0x0012DB88: 0x00000000    0x0012DB8C: 0x00000000    0x0012DB90: 0x001A4940    0x0012DB94: 0x00000000    0x0012DB98: 0x00010000    0x0012DB9C: 0x00000000    0x0012DBA0: 0x001A4944    0x0012DBA4: 0x00000000    0x0012DBA8: 0x0012DB7C    0x0012DBAC: 0x0012FCA4    0x0012DBB0: 0x4FF51B28, in C:WINDOWSsystem32d3d9.dll (0x4fdd0000)    0x0012DBB4: 0x00000000    0x0012DBB8: 0x0012FCB0    0x0012DBBC: 0x009D6199, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DBC0: 0x001A4944    0x0012DBC4: 0x00000000    0x0012DBC8: 0x68BE9018    0x0012DBCC: 0x312E7376    0x0012DBD0: 0x0A0D302E    0x0012DBD4: 0x20766F6D    0x0012DBD8: 0x202C3072, in C:WINDOWSsystem32xpsp2res.dll (0x20000000)    0x0012DBDC: 0x0A0D3076    0x0012DBE0: 0x20766F6D    0x0012DBE4: 0x772E3072    0x0012DBE8: 0x3163202C    0x0012DBEC: 0x0A0D772E    0x0012DBF0: 0x3478346D    0x0012DBF4: 0x2C317220    0x0012DBF8: 0x2C307220    0x0012DBFC: 0x335B6320    0x0012DC00: 0x6D0A0D5D    0x0012DC04: 0x6F20766F    0x0012DC08: 0x2C736F50    0x0012DC0C: 0x0A0D3172    0x0012DC10: 0x20766F6D    0x0012DC14: 0x2C30446F    0x0012DC18: 0x0D316320    0x0012DC1C: 0x766F6D0A    0x0012DC20: 0x31446F20    0x0012DC24: 0x7A79782E    0x0012DC28: 0x63202C77    0x0012DC2C: 0x78782E31    0x0012DC30: 0x0A0D7878    0x0012DC34: 0x20766F6D    0x0012DC38: 0x2C30546F    0x0012DC3C: 0x0D377620    0x0012DC40: 0x78346D0A    0x0012DC44: 0x32722034    0x0012DC48: 0x3072202C    0x0012DC4C: 0x5B63202C    0x0012DC50: 0x0A0D5D37    0x0012DC54: 0x20766F6D    0x0012DC58: 0x202C3372, in C:WINDOWSsystem32xpsp2res.dll (0x20000000)    0x0012DC5C: 0x0D32722D    0x0012DC60: 0x78336D0A    0x0012DC64: 0x34722033    0x0012DC68: 0x7A79782E    0x0012DC6C: 0x3176202C    0x0012DC70: 0x5B63202C    0x0012DC74: 0x0A0D5D37    0x0012DC78: 0x3378336D    0x0012DC7C: 0x2E357220    0x0012DC80: 0x2C7A7978    0x0012DC84: 0x2C327620    0x0012DC88: 0x375B6320    0x0012DC8C: 0x6D0A0D5D    0x0012DC90: 0x20337833    0x0012DC94: 0x782E3672    0x0012DC98: 0x202C7A79    0x0012DC9C: 0x202C3376, in C:WINDOWSsystem32xpsp2res.dll (0x20000000)    0x0012DCA0: 0x5D375B63    0x0012DCA4: 0x70640A0D    0x0012DCA8: 0x34722033    0x0012DCAC: 0x202C782E    0x0012DCB0: 0x202C3472, in C:WINDOWSsystem32xpsp2res.dll (0x20000000)    0x0012DCB4: 0x0A0D3372    0x0012DCB8: 0x20337064    0x0012DCBC: 0x792E3472    0x0012DCC0: 0x3572202C    0x0012DCC4: 0x3372202C    0x0012DCC8: 0x70640A0D    0x0012DCCC: 0x34722033    0x0012DCD0: 0x2C777A2E    0x0012DCD4: 0x2C367220    0x0012DCD8: 0x0D337220    0x0012DCDC: 0x766F6D0A    0x0012DCE0: 0x31546F20    0x0012DCE4: 0x3472202C    0x0012DCE8: 0x75730A0D    0x0012DCEC: 0x34722062    0x0012DCF0: 0x202C782E    0x0012DCF4: 0x772E3172    0x0012DCF8: 0x3163202C    0x0012DCFC: 0x0D782E34    0x0012DD00: 0x6C756D0A    0x0012DD04: 0x2E347220    0x0012DD08: 0x72202C78    0x0012DD0C: 0x2C782E34    0x0012DD10: 0x34316320    0x0012DD14: 0x0A0D772E    0x0012DD18: 0x206E696D    0x0012DD1C: 0x782E3472    0x0012DD20: 0x3472202C    0x0012DD24: 0x202C782E    0x0012DD28: 0x782E3163    0x0012DD2C: 0x616D0A0D    0x0012DD30: 0x34722078    0x0012DD34: 0x202C782E    0x0012DD38: 0x782E3472    0x0012DD3C: 0x3063202C    0x0012DD40: 0x0A0D782E    0x0012DD44: 0x206C756D    0x0012DD48: 0x782E3472    0x0012DD4C: 0x3472202C    0x0012DD50: 0x202C782E    0x0012DD54: 0x782E3472    0x0012DD58: 0x78650A0D    0x0012DD5C: 0x34722070    0x0012DD60: 0x202C782E    0x0012DD64: 0x782E3472    0x0012DD68: 0x63720A0D    0x0012DD6C: 0x34722070    0x0012DD70: 0x202C782E    0x0012DD74: 0x782E3472    0x0012DD78: 0x64610A0D    0x0012DD7C: 0x35722064    0x0012DD80: 0x202C782E    0x0012DD84: 0x782E3163    0x0012DD88: 0x3163202C    0x0012DD8C: 0x0A0D782E    0x0012DD90: 0x2064616D    0x0012DD94: 0x782E3472    0x0012DD98: 0x3472202C    0x0012DD9C: 0x202C782E    0x0012DDA0: 0x782E3572    0x0012DDA4: 0x722D202C    0x0012DDA8: 0x0D782E35    0x0012DDAC: 0x64616D0A    0x0012DDB0: 0x2E347220    0x0012DDB4: 0x72202C78    0x0012DDB8: 0x2C782E34    0x0012DDBC: 0x34316320    0x0012DDC0: 0x202C7A2E    0x0012DDC4: 0x3431632D    0x0012DDC8: 0x0A0D792E    0x0012DDCC: 0x20646461    0x0012DDD0: 0x782E3472    0x0012DDD4: 0x3472202C    0x0012DDD8: 0x202C782E    0x0012DDDC: 0x782E3163    0x0012DDE0: 0x6F6D0A0D    0x0012DDE4: 0x466F2076    0x0012DDE8: 0x202C676F    0x0012DDEC: 0x782E3472    0x0012DDF0: 0x00000A0D    0x0012DDF4: 0xFFFFFFFF    0x0012DDF8: 0x0012DE24    0x0012DDFC: 0x008C068E, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE00: 0x00000000    0x0012DE04: 0x3ED6D458    0x0012DE08: 0x00000000    0x0012DE0C: 0x00A85257, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE10: 0x0012DE80    0x0012DE14: 0x008C067B, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE18: 0x0012DE84    0x0012DE1C: 0x00E64443, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE20: 0x007ED7B1, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE24: 0x0012DEBC    0x0012DE28: 0x007ED7F5, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE2C: 0x005827E0, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE30: 0x292CFEB8    0x0012DE34: 0x00000000    0x0012DE38: 0x42293FF0    0x0012DE3C: 0x11229101    0x0012DE40: 0x0100DEB4, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE44: 0x01C56600    0x0012DE48: 0x01193050, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE4C: 0x11229101    0x0012DE50: 0x0012DEB4    0x0012DE54: 0x00582B23, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE58: 0x292CFEB8    0x0012DE5C: 0x42293FF0    0x0012DE60: 0x292CF940    0x0012DE64: 0x11229101    0x0012DE68: 0x0012FC48    0x0012DE6C: 0x00E17E20, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE70: 0xFFFFFFFF, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE74: 0x00471AC0, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE78: 0x01193050, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE7C: 0x3ED6D458    0x0012DE80: 0x0012FC48    0x0012DE84: 0x0012FC48    0x0012DE88: 0x00E2C080, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE8C: 0xFFFFFFFF, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE90: 0x008C2C48, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE94: 0x01193050, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE98: 0x00C8EF2C, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DE9C: 0x0000002C    0x0012DEA0: 0xC0000000    0x0012DEA4: 0x3FF26A44    0x0012DEA8: 0x112291C3    0x0012DEAC: 0x008C2C48, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DEB0: 0x0000003E    0x0012DEB4: 0x61676C41    0x0012DEB8: 0x646E6F72    0x0012DEBC: 0x00000000    0x0012DEC0: 0x13EFA3B0    0x0012DEC4: 0x00000000    0x0012DEC8: 0x00000000    0x0012DECC: 0x00000000    0x0012DED0: 0x00000000    0x0012DED4: 0x00000000    0x0012DED8: 0x00000000    0x0012DEDC: 0x01020000, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DEE0: 0x00000B00    0x0012DEE4: 0x00000C00    0x0012DEE8: 0x00000D00    0x0012DEEC: 0x00000100    0x0012DEF0: 0x00000600    0x0012DEF4: 0x00000900    0x0012DEF8: 0x44004400    0x0012DEFC: 0x00004A00    0x0012DF00: 0x004055F0, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF04: 0x226C0BE8    0x0012DF08: 0x0012DF74    0x0012DF0C: 0x0040567C, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF10: 0x226C0BE8    0x0012DF14: 0x00000000    0x0012DF18: 0x0012DF74    0x0012DF1C: 0x029E67A0    0x0012DF20: 0x00000000    0x0012DF24: 0x00902944, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF28: 0x00902993, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF2C: 0x011AC8A0, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF30: 0x23F3EAE0    0x0012DF34: 0x4FC2DFA4    0x0012DF38: 0x4FC2DFA4    0x0012DF3C: 0x008C2C48, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF40: 0xBF359574, in e:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012DF44: 0x00000000    0x0012DF48: 0xBF3473FF    0x0012DF4C: 0xBE9974E9    0x0012DF50: 0xBF67B4A7    0x0012DF54: 0x23F3EAE0    0x0012DF58: 0x00000000    0x0012DF5C: 0x3F000000    0x0012DF60: 0x00000000    0x0012DF64: 0x0012DFD0End of Stack ScanEND OF LOG

BK613 is offline   Reply With Quote
Old 10-04-2009, 03:55 PM   #1392
BK613

Loremaster
BK613's Avatar
 
Join Date: Jan 2005
Posts: 77
Default

^^^^

Were you grouping, solo, or raiding?

Solo

 What zone were you in?

Fens

 What level is your character?

68 Temp 74 Tailor

 What race is your character?

Dwarf

Was your character in an illusion form?

No

Resolution

1280 x 1024 i think

What performance profile is the game set as? (High Quality, Balanced, etc.)

A little better than balanced with no shadows

Was it Windowed mode or Full Screen?

Full Screen

 Are you running Fraps or a movie/music player on the same computer?

No

--------------

Was only in three zones all day, GH , Kylong and Fens.  Have made no changes to settings or system.

BK613 is offline   Reply With Quote
Old 10-04-2009, 05:36 PM   #1393
Teh_Person

Loremaster
Teh_Person's Avatar
 
Join Date: Sep 2006
Posts: 82
Default

Were you grouping, solo, or raiding?

Solo and group...I get this roughly every hour

 What zone were you in?

Lavastorm, Everfrost, South Qeynos, Guild Hall (Tier 2), Evernight Abbey...it's clearly not a factor.

 What level is your character?

80 Wizard, 47 Sage

 What race is your character?

High Elf

Was your character in an illusion form?

No

Resolution

1920x1200

What performance profile is the game set as? (High Quality, Balanced, etc.)

Everything from extreme quality to extreme performance, I get it on all of them.

Was it Windowed mode or Full Screen?

Both

 Are you running Fraps or a movie/music player on the same computer?

Sometimes, usually no.

I've been getting this for years, but only when I pushed the graphics way beyond my computer's means. Now that I have a computer that can easily run extreme quality, it crashes every hour or less with this error. I hope this gets a fix soon, it's getting very frustrating.

Teh_Person is offline   Reply With Quote
Old 10-07-2009, 08:23 PM   #1394
JWinnard

Loremaster
JWinnard's Avatar
 
Join Date: Nov 2004
Posts: 41
Default

SOEBuild=5949LSOEVersionString=2009/10/6 16:21:34EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x00B3CA5FApplication was trying to write to 0x00000002    Region Begins At:  0x00000000    Region Ends At:    0x00010000    Region Size Is:    0x00010000 bytes    Memory Protection: PAGE_NOACCESS (00000001)    Memory State:      MEM_FREE    Memory Type:       FreeGame Data:    SOEBuild: SOEBuild=5949L    SOEVersionString: SOEVersionString=2009/10/6 16:21:34    OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION    CPU: 4 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2    DirectX Version: 9.0c    Video Card/Driver: [ATI Radeon HD 3870 X2] [ati2dvag.dll] 6.14.10.6999 {d7b71ee2-d64f-11cf-e568-4805a1c2cb35}    Time at crash: Wed Oct 07 16:01:31 2009    Login Server: none    Performance: 7    Game Uptime: 301 seconds    Position last frame: 1943.79, 490.91, -896.80    Zone name: exp04_rgn_kylong_plains    Time in Zone: 179 seconds    Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE    Multi-core support: enabled    Low-Memory Mode: enabledLog:    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...     E:liveeq2frameworkrendersrcRenderContext.cpp(1777) : Error loading texture "*MEM TEXTURE*"    Failed to expand a clut     E:liveeq2frameworkrendersrcRenderContext.cpp(1777) : Error loading texture "cooked/characters/ec/pc/froglockemale_new/source/froglockebluegoo_bump.dds"    Failed to expand a clut     E:liveeq2frameworkrendersrcRenderContext.cpp(1777) : Error loading texture "cooked/characters/ec/pc/froglockemale_new/source/froglockebluegoo_spec.dds"     E:liveeq2frameworkrendersrcMemTexture.cpp(114): Cannot retrieve mipmaps: no CPU copy     E:liveeq2frameworkmemoryManagersrcsharedMemoryMana ger.cpp(2010): Application ran out of memory when requesting 1048608 bytes (limit: 2048 MB, current: 860 MB)Thread Data:    Primary Thread Id: 1616    Current Thread Id: 1616    Current Thread Priority: 0Memory:    AddressLimitMB: 2048    Load:           99%    Total physical: 3220303872    Free  physical: 13750272    Total pagefile: 4294967295    Free  pagefile: 3855167488    Total virtual:  2147352576    Free  virtual:  61468672Memory Manager:    Allocations:                  415098    Bytes Allocated:              897390816    Max Allocations:              416274    Max Bytes Allocated:          902474512    System Memory Allocated (MB): 860    Limit:                        2048    Number of Allocate Calls:     947162    Number of Free Calls:         532062Registers:           EAX 0x00000001           EBX 0x7C91005D           ECX 0x3E13000D           EDX 0x008D47E4           ESI 0x7C85AD4C           EDI 0x00100020            GS 0x00000000            FS 0x0000003B            ES 0x00000023            DS 0x00000023           EBP 0x0012E92C           ESP 0x0012E0CC           EIP 0x00B3CA5F         FLAGS 0x00010246            CS 0x0000001B            SS 0x00000023FPU Registers:            CW 0xFFFF027F            SW 0xFFFF0020            TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack:    0x00B3CA5F: MemoryManager::allocate+302f    0x008D47E4 in D:SonyEverQuest IIEverQuest2.exe    0x00AD7AB2 in D:SonyEverQuest IIEverQuest2.exe    0x00AD9ADD in D:SonyEverQuest IIEverQuest2.exe    0x00572955 in D:SonyEverQuest IIEverQuest2.exeEnd of Call Stack

Would someone at SOE fix this issue finally??  isnt 3 years enough time!

JWinnard is offline   Reply With Quote
Old 10-07-2009, 08:23 PM   #1395
JWinnard

Loremaster
JWinnard's Avatar
 
Join Date: Nov 2004
Posts: 41
Default

Stack Scan:    0x0012E0CC: 0x00000000    0x0012E0D0: 0x6C707041    0x0012E0D4: 0x74616369    0x0012E0D8: 0x206E6F69    0x0012E0DC: 0x206E6172    0x0012E0E0: 0x2074756F    0x0012E0E4: 0x6D20666F    0x0012E0E8: 0x726F6D65    0x0012E0EC: 0x68772079    0x0012E0F0: 0x72206E65    0x0012E0F4: 0x65757165    0x0012E0F8: 0x6E697473    0x0012E0FC: 0x30312067    0x0012E100: 0x30363834    0x0012E104: 0x79622038    0x0012E108: 0x20736574    0x0012E10C: 0x6D696C28    0x0012E110: 0x203A7469    0x0012E114: 0x38343032    0x0012E118: 0x2C424D20    0x0012E11C: 0x72756320    0x0012E120: 0x746E6572    0x0012E124: 0x3638203A    0x0012E128: 0x424D2030    0x0012E12C: 0x00120029    0x0012E130: 0x0042CEA8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E134: 0x1A142CB0    0x0012E138: 0x00000014    0x0012E13C: 0x0012E198    0x0012E140: 0x0012E518    0x0012E144: 0x0012E15C    0x0012E148: 0x00E147A8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E14C: 0xFFFFFFFF, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E150: 0x0042DD7B, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E154: 0x0012E194    0x0012E158: 0x0012E198    0x0012E15C: 0x0012E174    0x0012E160: 0x00E148D2, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E164: 0x00000002    0x0012E168: 0x00A3CFE4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E16C: 0x14BC4610    0x0012E170: 0x0012E194    0x0012E174: 0x0012E644    0x0012E178: 0x00E78638, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E17C: 0xFFFFFFFF, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E180: 0x14BC4610    0x0012E184: 0x00A3F77F, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E188: 0x000001C0    0x0012E18C: 0x151C3B98    0x0012E190: 0x00000000    0x0012E194: 0x00ECEB40, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E198: 0x00EC945C, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E19C: 0x00000000    0x0012E1A0: 0x00070001    0x0012E1A4: 0x00000000    0x0012E1A8: 0x0012E201    0x0012E1AC: 0x0012E214    0x0012E1B0: 0x0012E1C8    0x0012E1B4: 0x00000008    0x0012E1B8: 0x00000000    0x0012E1BC: 0x00179500    0x0012E1C0: 0x00000000    0x0012E1C4: 0x0012E308    0x0012E1C8: 0x00000000    0x0012E1CC: 0x00000000    0x0012E1D0: 0x7A7907C0    0x0012E1D4: 0x00000714    0x0012E1D8: 0x00000000    0x0012E1DC: 0x00000080    0x0012E1E0: 0x00000001    0x0012E1E4: 0x00150230    0x0012E1E8: 0x00000000    0x0012E1EC: 0x00000000    0x0012E1F0: 0x00000000    0x0012E1F4: 0x00000000    0x0012E1F8: 0x00000000    0x0012E1FC: 0x001501E8    0x0012E200: 0x00000002    0x0012E204: 0x00000000    0x0012E208: 0x00000000    0x0012E20C: 0x00000000    0x0012E210: 0x00000000    0x0012E214: 0x00000000    0x0012E218: 0x00000040    0x0012E21C: 0x00810800, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E220: 0x00000000    0x0012E224: 0x00000000    0x0012E228: 0x00000000    0x0012E22C: 0x0000000E    0x0012E230: 0x00000000    0x0012E234: 0x00000000    0x0012E238: 0x00000000    0x0012E23C: 0x00000000    0x0012E240: 0x00150230    0x0012E244: 0x00000000    0x0012E248: 0x00000000    0x0012E24C: 0x00000000    0x0012E250: 0x00000000    0x0012E254: 0x00000000    0x0012E258: 0x00000000    0x0012E25C: 0x04000008, in D:SonyEverQuest IIvivoxsdk.dll (0x03db0000)    0x0012E260: 0x00000000    0x0012E264: 0x00000000    0x0012E268: 0x0000D62B    0x0012E26C: 0x00000000    0x0012E270: 0x00000000    0x0012E274: 0x00000009    0x0012E278: 0x00000000    0x0012E27C: 0x00800000, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E280: 0x0012E250    0x0012E284: 0x0012E270    0x0012E288: 0x001E3220    0x0012E28C: 0x00000001    0x0012E290: 0x7A790F48    0x0012E294: 0x0015015C    0x0012E298: 0x00000000    0x0012E29C: 0x00000000    0x0012E2A0: 0x7A790F48    0x0012E2A4: 0x00000048    0x0012E2A8: 0x7A790F50    0x0012E2AC: 0x00179500    0x0012E2B0: 0x00150230    0x0012E2B4: 0x00000048    0x0012E2B8: 0x0000E2C8    0x0012E2BC: 0x00150000    0x0012E2C0: 0x0012E0B8    0x0012E2C4: 0x0012E2EC    0x0012E2C8: 0x0012E314    0x0012E2CC: 0x7C90E920, in C:WINDOWSsystem32ntdll.dll (0x7c900000)    0x0012E2D0: 0x7C9101E0, in C:WINDOWSsystem32ntdll.dll (0x7c900000)    0x0012E2D4: 0xFFFFFFFF, in C:WINDOWSsystem32ntdll.dll (0x7c900000)    0x0012E2D8: 0x7C9101DB, in C:WINDOWSsystem32ntdll.dll (0x7c900000)    0x0012E2DC: 0x7C809A7F, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x0012E2E0: 0x00150000    0x0012E2E4: 0x00140008    0x0012E2E8: 0x7C809A90, in C:WINDOWSsystem32kernel32.dll (0x7c800000)    0x0012E2EC: 0x601BCCA8    0x0012E2F0: 0x0012E360    0x0012E2F4: 0x00000001    0x0012E2F8: 0x0000000C    0x0012E2FC: 0x0000000C    0x0012E300: 0x008BC8CC, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E304: 0x00B3C9C7, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E308: 0x01209DC8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E30C: 0x0012E484    0x0012E310: 0x00B5D7E4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E314: 0x0012E484    0x0012E318: 0x0000000C    0x0012E31C: 0x0000000C    0x0012E320: 0x008BC8CC, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E324: 0x00B3C9C7, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E328: 0x01209DC8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E32C: 0x0012E484    0x0012E330: 0x00B5D7E4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E334: 0x0012E484    0x0012E338: 0x35123270    0x0012E33C: 0x35123290    0x0012E340: 0x35123270    0x0012E344: 0x0012E374    0x0012E348: 0x00E88203, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E34C: 0xFFFFFFFF, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E350: 0x0012E380    0x0012E354: 0x00778FE4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E358: 0x0012E484    0x0012E35C: 0x35123270    0x0012E360: 0x00A01AC6, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E364: 0x0012E49C    0x0012E368: 0x0012E484    0x0012E36C: 0x35123260    0x0012E370: 0x35123270    0x0012E374: 0x0012E398    0x0012E378: 0x00E756B0, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E37C: 0x00000000    0x0012E380: 0x0012E3A4    0x0012E384: 0x0000000C    0x0012E388: 0x0000000C    0x0012E38C: 0x008BC8CC, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E390: 0x00B3C9C7, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E394: 0x01209DC8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E398: 0x0000000C    0x0012E39C: 0x0000000C    0x0012E3A0: 0x008BC8CC, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3A4: 0x00B3C9C7, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3A8: 0x01209DC8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3AC: 0x0012E524    0x0012E3B0: 0x00B5D7E4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3B4: 0x0012E524    0x0012E3B8: 0x0000001C    0x0012E3BC: 0x0000001C    0x0012E3C0: 0x008BC8CC, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3C4: 0x00B3C9C7, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3C8: 0x01209DC8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3CC: 0x0012E524    0x0012E3D0: 0x00B5D7E4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3D4: 0x0012E524    0x0012E3D8: 0x351239B0    0x0012E3DC: 0x35123610    0x0012E3E0: 0x351239B0    0x0012E3E4: 0x0012E414    0x0012E3E8: 0x00E88203, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3EC: 0xFFFFFFFF, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3F0: 0x0012E420    0x0012E3F4: 0x00778FE4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E3F8: 0x0012E524    0x0012E3FC: 0x351239B0    0x0012E400: 0x00A01AC6, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E404: 0x0012E53C    0x0012E408: 0x0012E524    0x0012E40C: 0x351239A0    0x0012E410: 0x351239B0    0x0012E414: 0x0012E438    0x0012E418: 0x00E756B0, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E41C: 0x00000000    0x0012E420: 0x0012E444    0x0012E424: 0x00A02A5E, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E428: 0x0012E524    0x0012E42C: 0x1547BDE4    0x0012E430: 0x35123990    0x0012E434: 0x351239A0    0x0012E438: 0x0012E454    0x0012E43C: 0x00E75776, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E440: 0x00000000    0x0012E444: 0x0012E460    0x0012E448: 0x00A03AA4, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E44C: 0x0012E514    0x0012E450: 0x351239A0    0x0012E454: 0x0012E48C    0x0012E458: 0x00E75898, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E45C: 0x00000000    0x0012E460: 0x0012E498    0x0012E464: 0x00A0458F, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E468: 0x351239A0    0x0012E46C: 0x0012E514    0x0012E470: 0x00000040    0x0012E474: 0x1547BDE4    0x0012E478: 0x35123690    0x0012E47C: 0x35123610    0x0012E480: 0x1547BDE4    0x0012E484: 0x35123990    0x0012E488: 0x0012E474    0x0012E48C: 0x0012E568    0x0012E490: 0x2D960B30    0x0012E494: 0x0012E4B0    0x0012E498: 0x00A04B1C, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E49C: 0x35123690    0x0012E4A0: 0x35126274    0x0012E4A4: 0x1547BDE4    0x0012E4A8: 0x35123690    0x0012E4AC: 0x00000000    0x0012E4B0: 0x1547BDE4    0x0012E4B4: 0x0012E514    0x0012E4B8: 0x0012E564    0x0012E4BC: 0x00B3C9C7, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E4C0: 0x01209DC8, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E4C4: 0x00B39101, in D:SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0012E4C8: 0x00000000End of Stack ScanEND OF LOG

JWinnard is offline   Reply With Quote
Old 10-08-2009, 02:15 AM   #1396
Dais

General
 
Join Date: Dec 2008
Posts: 10
Default

Last time I wrote here I used Windows 7. After a month of playing without crashes the game started to crash again. Normally it happened during zoning to the guildhall at high graphics settings. I've noticed that it is most likely to happen when EQ2 uses about 1.5 Gb of RAM (as seen in the Task Manager).

Now to the pleasant part.

I've installed STALKER: Call of Pripyat and to use the highest quality textures it was necessary to make the x86 OS let programs use more than 2 Gb of RAM (if you are using x64 OS this functionality is already provided).

So for Vista x86 and Windows 7 x86 the command is as follows:

1. run cmd.exe with admin rights

2. enter BCDEDIT /Set IncreaseUserVA 3072

3. reboot

Now, after implementing this EQ2 managed to use up to 1.8 Gb of RAM without a single crash after about 6 hours of playing for 3 days already (running at 1920x1200 with high quality settings). I'll keep testing (i.e. playing SMILEY) but I really hope this is the ultimate cure.

For Windows XP x86 way to make the OS let programs use more than 3 Gb of RAM should be as follows:

1) Use notepad to edit the boot.ini file in the root of your system disk (normally C:) and add this text

/pae /3gb

to the last line. Now you will have smth like

multi(0)disk(0)rdisk(0)partition(1)WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /pae /3gb 2) Reboot

Good luck and please provide your results.

Dais is offline   Reply With Quote
Old 10-08-2009, 07:05 AM   #1397
Miserey

Lord
 
Join Date: Nov 2007
Posts: 6
Default

Not good I am afraid.

1) Tried with your /pae /3gb setting.  First time I inst-crashed as I loaded first zone.   Re-ran EQ again, crashed after first zoning, maybe lasted 10 mins.  Changed to just /3gb.  Loaded EQ, crashed after 2 mins without any zoning at all.

2) This is a dodgy hack anyway.  It will have unpredictable results especially for people with large memory graphic cards.  Don't do it.

3) Even if it did work, the problem at hand is a memory leak, it can only be a bandaid to cover up a hideous piece of memory leaking code.

Thanks for the suggestion, I know lots of folks are deeply frustrated by this atm

Miserey

Miserey is offline   Reply With Quote
Old 10-08-2009, 01:03 PM   #1398
Dais

General
 
Join Date: Dec 2008
Posts: 10
Default

Maybe it's XP which is quite an old OS at the moment.

Let users of other OSs try it. Anyway, it can be undone easily.

> It will have unpredictable results especially for people with large memory graphic cards.

What does it have to do with large memory graphic cards? I'm using Sapphire HD4870x2 (2x1 Gb).

Dais is offline   Reply With Quote
Old 10-08-2009, 07:38 PM   #1399
Miserey

Lord
 
Join Date: Nov 2007
Posts: 6
Default

Because, graphic card memory is mapped to system memory.  If you have a 1GB card, it uses 1GB of system memory.  The /3gb switch increases app memory at the expense of system memory.  So if you have a big gfx card like you do, it is quite possible to run out of system memory.

There is an awesome article here:

http://www.dansdata.com/askdan00015.htm

How much RAM do you have? It sounds like you have a very fancy system indeed, the mobo might be doing clever stuff as described in the section on 'memory hoisting'

For lot's of people though, /3gb is not a good option.

M

Miserey is offline   Reply With Quote
Old 10-09-2009, 02:15 AM   #1400
Dais

General
 
Join Date: Dec 2008
Posts: 10
Default

> How much RAM do you have? It sounds like you have a very fancy system indeed, the mobo might be doing clever stuff as described in the section on 'memory hoisting'

This is my system:

Core2Quad Q9550 @ 2.8 GHz OC 3.2 GHz ( 400x8 ) (Titan V-60) | MicroStar MS-7345 | Sapphire 4870x2 2x1 Gb | GeIL Black Dragon DDR2 800 MHz CL4 4х1 Gb DDR2 | HDD 2 Seagate 160 & 500 Gb, Samsung 320 Gb  | ThermalTake Toughpower 700W (W0106) | Case Noname (mod by tinsnips) | Dell WFP248 24" | Windows 7 x86 b.7600

> For lot's of people though, /3gb is not a good option.

Yes, I've forgotten to say that this switch is suitable for systems with at least 4 Gb of RAM.

UPD:

I've scanned some of that article and I'm sceptic about it.

> (If you've got 4Gb of RAM, by the way, the Vista installer may not work anyway. You can work around that problem, if you have it, by pulling some of the RAM while you install Vista, then putting it back.

I had 4 Gb of RAM when I installed XP, Vista x86, Windows 7 x86. All of them worked. No problems. Ever.

> Those two 768Mb graphics cards you can totally justify buying will eat one point five gigabytes of your 32-bit memory map all by themselves, cutting you down to a 2.5Gb ceiling before you even take the other reservations into account.

Take a look at the screenshot below please and see that my 2 (TWO) Gb video card uses (according to his calculations) a little bit more that 2x256 Mb of RAM (I've indicated those instances, the other 3 are negligeable. As far as I can see it - either the author is wrong or my Windows can manage memory better than he expects.

> If I had a video card with 512Mb or 768Mb of memory on it, it'd take up even more space in the 3Gb-to-4Gb memory map.

He has a crappy 256 Mb videocard and makes forecasts about 768 Mb cards without even having/trying them.

I don't trust that guy.

Dais is offline   Reply With Quote
Old 10-11-2009, 02:57 AM   #1401
antinion

Loremaster
antinion's Avatar
 
Join Date: Apr 2006
Posts: 8
Default

  • Were you grouping, solo, or raiding?
  • What zone were you in?
  • What level is your character?
  • What race is your character?
  • Was your character in an illusion form?
  • What performance profile is the game set as? (High Quality, Balanced, etc.)
  • What is the screen resolution that you have the game set to?
  • Was it Windowed mode or Full Screen?
  • Are you running Fraps or a movie/music player on the same computer?

I have answered the questions to the best of my knowledge, If theres anything you need to know please feel free to contact me at [email protected]

  I Turned off the paging file....didnt help, I maxed out my paging file... idnt work.... I used Window option to control application... to no evail  I still get the Memory error......Is there s afix or something I cant do?

Thanks

  • Grouping, Raiding, Solo all of the above
  • Happens the most in Ruins of Kunark anything. but happens in other zones it happens less
  • I have lvl 76 to 30's on m y account
  • Dwarf,Woodld,Rat etc.
  • Very High< might switch to High Quailty.........
  • 1680 x 1050
  • Windowed or Full happens in both.
  • Yes sometimes. but happens just as much with or without it .
antinion is offline   Reply With Quote
Old 10-11-2009, 07:09 AM   #1402
Bre

General
 
Join Date: Nov 2004
Posts: 53
Default

Any update on a fix for this?

I'm getting it in all zones after 30 to 60 minutes of playing, and it's getting a little old.

__________________
Bre is offline   Reply With Quote
Old 10-11-2009, 10:40 AM   #1403
naturaldisas

General
 
Join Date: Oct 2009
Posts: 6
Default

Were you grouping, solo, or raiding? SOLO

What zone were you in? Queynos Starting grounds

What level is your character? 8 Monk atm, been doing it the whole time tho (Happened on my lvl 8 Bruiser in FP starting grounds to)

What race is your character? Human

Was your character in an illusion form? I dont know ima noob, i was in the increased speed mode for monk if thats what ur asking

What performance profile is the game set as? (High Quality, Balanced, etc.) Balanced

What is the screen resolution that you have the game set to? 1280 x 960

Was it Windowed mode or Full Screen? Both but this time Window. I set it to Window after it happened in full screen.

Are you running Fraps or a movie/music player on the same computer? No and im running off a fresh OS reinstall and EQ reinstall.

Im currently in trial mode, i want to play and willing to pay but no fix SMILEY

naturaldisas is offline   Reply With Quote
Old 10-11-2009, 02:33 PM   #1404
Alikari

Loremaster
Alikari's Avatar
 
Join Date: Nov 2004
Posts: 22
Default

  • Were you grouping, solo, or raiding?  group
  • What zone were you in? zoning from north freeport to neriak
  • What level is your character? 80
  • What race is your character? dark Elf
  • Was your character in an illusion form? No
  • What performance profile is the game set as? (High Quality, Balanced, etc.) High Quality with some reductions
  •  
  • What is the screen resolution that you have the game set to? 1600 X 1200
  • Was it Windowed mode or Full Screen? Full Screen
  • Are you running Fraps or a movie/music player on the same computer? no
__________________
Alikari is offline   Reply With Quote
Old 10-12-2009, 10:19 AM   #1405
shebagrl

Loremaster
 
Join Date: Oct 2005
Posts: 1
Default

  • Were you grouping, solo, or raiding?  solo
  • What zone were you in? sinking sands
  • What level is your character? 60
  • What race is your character? wood elf
  • Was your character in an illusion form? no
  • What performance profile is the game set as? (High Quality, Balanced, etc.) custom
  •  
  • What is the screen resolution that you have the game set to? 1600 X 1200
  • Was it Windowed mode or Full Screen? Full Screen
  • Are you running Fraps or a movie/music player on the same computer? no

First time I've played in a year because of crashing issues before. Adjusted settings as soon as I logged in, character traits, etc. Was using flying rug. After 10 minutes of not moving, "ran" for about 15 seconds before I crashed and got the 'E_OUTOFMEMORY' error.

NVIDIA GeDorce 9500 GT. PRIOR to logging in & getting error, had already updated BIOS, wiped & reinstalled chipset, drivers, all files cleaned.

shebagrl is offline   Reply With Quote
Old 10-13-2009, 07:45 AM   #1406
Shoushin

Loremaster
 
Join Date: Feb 2006
Posts: 89
Default

I'd like to see some words from officials as well cos this is still happening. Actually looks worse than before, it's happening more since last fix: i get them more. The only difference is that it doesnt freeze the whole game and i can write to the guild / group that i got this error and i need to restart.

happens solo, grouping, doesnt matter. (i hide my illusions). sometimes happens during zoning, sometimes while running around.

Shoushin is offline   Reply With Quote
Old 10-14-2009, 07:51 PM   #1407
Dartanianx

Lord
 
Join Date: Oct 2008
Posts: 48
Default

I too would like to see an answer and a fix. Seems the patch the 13th has increased the frequency at which I crash. I know I posted a crash log a couple times in another thread I would guess because I can't seem to find it. Rothgar can we get some answers please? This crashing stuff and increased use of memory has my gaming enjoyment down to none atm.

SOEBuild=5968LSOEVersionString=2009/10/12 19:03:56

EVERQUEST2 CRASH LOG

================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x7136A283Application was trying to read from 0x000000D8 Region Begins At:  0x00000000 Region Ends At:    0x00010000 Region Size Is:    0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State:      MEM_FREE Memory Type:       Free

Game Data: SOEBuild: SOEBuild=5968L SOEVersionString: SOEVersionString=2009/10/12 19:03:56 OS Version: 6.1.7100  VER_NT_WORKSTATION CPU: 2 x86 AuthenticAMD 25MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0  Video Card/Driver: [NVIDIA GeForce 8400 GS ] [nvd3dum.dll] 8.15.11.9038 {d7b71e3e-4762-11cf-9059-282501c2c535} Time at crash: Wed Oct 14 15:45:55 2009 Login Server: none Performance: 7 Game Uptime: 3239 seconds Position last frame: -862.84, 61.28, -174.23 Zone name: exp04_rgn_fens_of_nathsar Time in Zone: 3184 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: disabled Low-Memory Mode: disabled

Log: **** Unrecognized command - ExclamationText **** Unrecognized command - ShineyCOND Eq2GuiPersonaWindow::processFactionUpda teCmd() saving UI: JournalsQuest saving UI: JournalsQuest saving UI: JournalsQuest **** Unrecognized command - QuestionText **** Unrecognized command - ExclamationText **** Unrecognized command - ShineyCOND saving UI: JournalsQuest

Thread Data: Primary Thread Id: 4660 Current Thread Id: 4660 Current Thread Priority: 0

Memory: AddressLimitMB: 4095 Load:           94% Total physical: 3219644416 Free  physical: 183296000 Total pagefile: 4294967295 Free  pagefile: 4294967295 Total virtual:  4294836224 Free  virtual:  2980175872

Memory Manager: Allocations:                  288526 Bytes Allocated:              653687872 Max Allocations:              310100 Max Bytes Allocated:          707835920 System Memory Allocated (MB): 676 Limit:                        2302 Number of Allocate Calls:     2149102 Number of Free Calls:         1860576

Registers:        EAX 0x00000000        EBX 0x00000000        ECX 0x07CAA280        EDX 0x00000001        ESI 0x2CE45E40        EDI 0x4067B5B8         GS 0x0000002B         FS 0x00000053         ES 0x0000002B         DS 0x0000002B        EBP 0x0018F600        ESP 0x0018F5E8        EIP 0x7136A283      FLAGS 0x00210202         CS 0x00000023         SS 0x0000002B

FPU Registers:         CW 0x0000027F         SW 0x0000003F         TW 0x0000FFFF

FPU Rounding Mode: Nearest

Call Stack: 0x7136A283 in C:Windowssystem32nvd3dum.dll 0x7126A739 in C:Windowssystem32nvd3dum.dll 0x7128934C in C:Windowssystem32nvd3dum.dll 0x7127036A in C:Windowssystem32nvd3dum.dll 0x7304A90B: DebugSetLevel+7244a 0x72F37FE2 in C:Windowssystem32d3d9.dll 0x72F378F4 in C:Windowssystem32d3d9.dll 0x72F6DC54: Direct3DCreate9+1265 0x72F6DBE3: Direct3DCreate9+11f4 0x009C7D01 in D:Program FilesSonyEverQuest IIEverQuest2.exe 0x004159C0 in D:Program FilesSonyEverQuest IIEverQuest2.exeEnd of Call Stack

Stack Scan: 0x0018F5E8: 0x014F64C8 0x0018F5EC: 0x00000001 0x0018F5F0: 0x00000000 0x0018F5F4: 0x00000053 0x0018F5F8: 0x00000000 0x0018F5FC: 0x36D5BF40 0x0018F600: 0x0018F88C 0x0018F604: 0x7126A739, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F608: 0x07CAA280 0x0018F60C: 0x00000002 0x0018F610: 0x07CA7800 0x0018F614: 0x014F64C8 0x0018F618: 0x07D49100 0x0018F61C: 0x4E564441 0x0018F620: 0x00010001 0x0018F624: 0x00000030 0x0018F628: 0x4E564458 0x0018F62C: 0x0200000D 0x0018F630: 0x00000000 0x0018F634: 0x00000000 0x0018F638: 0x00000000 0x0018F63C: 0x0018F69C 0x0018F640: 0x00000000 0x0018F644: 0x00000000 0x0018F648: 0x00000001 0x0018F64C: 0x00000001 0x0018F650: 0xC00068C0 0x0018F654: 0x00008000 0x0018F658: 0x00000000 0x0018F65C: 0x0018F67C 0x0018F660: 0x76229D7D, in C:Windowssyswow64msvcrt.dll (0x76220000) 0x0018F664: 0x0018F6A0 0x0018F668: 0x00000100 0x0018F66C: 0x00000000 0x0018F670: 0x0000004C 0x0018F674: 0x0018F7A0 0x0018F678: 0x0018F820 0x0018F67C: 0x0018F7F0 0x0018F680: 0x72F36598, in C:Windowssystem32d3d9.dll (0x72f30000) 0x0018F684: 0x74F0E7DF, in C:Windowssyswow64GDI32.dll (0x74ee0000) 0x0018F688: 0x72F366B0, in C:Windowssystem32d3d9.dll (0x72f30000) 0x0018F68C: 0x0018F69C 0x0018F690: 0x0018F820 0x0018F694: 0x07CA0800 0x0018F698: 0x00000000 0x0018F69C: 0x400000C0 0x0018F6A0: 0x00000000 0x0018F6A4: 0x000001A8 0x0018F6A8: 0x00000082 0x0018F6AC: 0x000000A8 0x0018F6B0: 0x04340000 0x0018F6B4: 0x00003000 0x0018F6B8: 0x06260000 0x0018F6BC: 0x00000400 0x0018F6C0: 0x063D0000 0x0018F6C4: 0x00001000 0x0018F6C8: 0x00000000 0x0018F6CC: 0x00000000 0x0018F6D0: 0x022DA000 0x0018F6D4: 0x00000000 0x0018F6D8: 0x00000000 0x0018F6DC: 0x00000000 0x0018F6E0: 0x00000000 0x0018F6E4: 0x00000000 0x0018F6E8: 0x00000000 0x0018F6EC: 0x00000000 0x0018F6F0: 0x00000000 0x0018F6F4: 0x00000000 0x0018F6F8: 0x00000000 0x0018F6FC: 0x00000000 0x0018F700: 0x00000000 0x0018F704: 0x00000000 0x0018F708: 0x00000000 0x0018F70C: 0x00000000 0x0018F710: 0x00000000 0x0018F714: 0x00000000 0x0018F718: 0x00000000 0x0018F71C: 0x00000000 0x0018F720: 0x00000000 0x0018F724: 0x00000000 0x0018F728: 0x00000000 0x0018F72C: 0x00000000 0x0018F730: 0x00000000 0x0018F734: 0x00000000 0x0018F738: 0x00000000 0x0018F73C: 0x00000000 0x0018F740: 0x00000000 0x0018F744: 0x00000000 0x0018F748: 0x00000000 0x0018F74C: 0x00000000 0x0018F750: 0x00000000 0x0018F754: 0x00000000 0x0018F758: 0x00000000 0x0018F75C: 0x00000000 0x0018F760: 0x00000000 0x0018F764: 0x00000000 0x0018F768: 0x00000000 0x0018F76C: 0x00000000 0x0018F770: 0x00000000 0x0018F774: 0x00000000 0x0018F778: 0x00000000 0x0018F77C: 0x00000000 0x0018F780: 0x00000000 0x0018F784: 0x00000000 0x0018F788: 0x00000000 0x0018F78C: 0x00000000 0x0018F790: 0x00000000 0x0018F794: 0x00000000 0x0018F798: 0x00000000 0x0018F79C: 0x00000000 0x0018F7A0: 0x00000000 0x0018F7A4: 0x00000000 0x0018F7A8: 0x00000000 0x0018F7AC: 0x00000000 0x0018F7B0: 0x00000000 0x0018F7B4: 0x00000000 0x0018F7B8: 0x00000000 0x0018F7BC: 0x00000000 0x0018F7C0: 0x00000000 0x0018F7C4: 0x00000000 0x0018F7C8: 0x00000000 0x0018F7CC: 0x00000000 0x0018F7D0: 0x00000001 0x0018F7D4: 0x00000000 0x0018F7D8: 0x0000000F 0x0018F7DC: 0x00000000 0x0018F7E0: 0x00000000 0x0018F7E4: 0x00000000 0x0018F7E8: 0x00000000 0x0018F7EC: 0x00000000 0x0018F7F0: 0x0018F968 0x0018F7F4: 0x71283928, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F7F8: 0x00000000 0x0018F7FC: 0x0018F820 0x0018F800: 0x07DAE140 0x0018F804: 0x00000374 0x0018F808: 0x07DAE150 0x0018F80C: 0x71284E8A, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F810: 0x07DAF540 0x0018F814: 0x0018F848 0x0018F818: 0x7128E21B, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F81C: 0x71284D9B, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F820: 0x0018F8A0 0x0018F824: 0x0018F858 0x0018F828: 0x70FF20B5, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F82C: 0x00000002 0x0018F830: 0x00000064 0x0018F834: 0x00000048 0x0018F838: 0x0018F8A0 0x0018F83C: 0x00000004 0x0018F840: 0x07CA0800 0x0018F844: 0x0018F860 0x0018F848: 0x7128317B, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F84C: 0x00000001 0x0018F850: 0x07DAE140 0x0018F854: 0x00000000 0x0018F858: 0xC00068C0 0x0018F85C: 0x04362058 0x0018F860: 0x00000000 0x0018F864: 0x0018F61C 0x0018F868: 0x00000234 0x0018F86C: 0x00000000 0x0018F870: 0x014F64C8 0x0018F874: 0x00000001 0x0018F878: 0x00000001 0x0018F87C: 0x403E6100 0x0018F880: 0x3AC092C0 0x0018F884: 0x00000002 0x0018F888: 0x01010800, in D:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F88C: 0x0018F8A8 0x0018F890: 0x7128934C, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F894: 0x07DA5E00 0x0018F898: 0x07D49100 0x0018F89C: 0x07CA0800 0x0018F8A0: 0x083BA030 0x0018F8A4: 0x014F64C8 0x0018F8A8: 0x0018FA18 0x0018F8AC: 0x7127036A, in C:Windowssystem32nvd3dum.dll (0x70ff0000) 0x0018F8B0: 0x0018FB44 0x0018F8B4: 0x091B0040 0x0018F8B8: 0x00000000 0x0018F8BC: 0x00000000 0x0018F8C0: 0x00000000 0x0018F8C4: 0x00000000 0x0018F8C8: 0x00000000 0x0018F8CC: 0x00000000 0x0018F8D0: 0x07D49100 0x0018F8D4: 0x0906A280 0x0018F8D8: 0x014F64C8 0x0018F8DC: 0x0700A740 0x0018F8E0: 0x00000000 0x0018F8E4: 0x09020EC0 0x0018F8E8: 0x07DAF540 0x0018F8EC: 0x0018F928 0x0018F8F0: 0x0018F908 0x0018F8F4: 0x7711C96B, in C:WindowsSysWOW64ntdll.dll (0x770c0000) 0x0018F8F8: 0x0018F938 0x0018F8FC: 0x0018F928 0x0018F900: 0x0018F950 0x0018F904: 0x0906A280 0x0018F908: 0x40001280 0x0018F90C: 0x40000E00 0x0018F910: 0x02E56FA8 0x0018F914: 0x00000000 0x0018F918: 0x00000000 0x0018F91C: 0x00000000 0x0018F920: 0x00000000 0x0018F924: 0x00000000 0x0018F928: 0x00000000 0x0018F92C: 0x00000000 0x0018F930: 0x00000000 0x0018F934: 0x00000000 0x0018F938: 0x00000000 0x0018F93C: 0x00000000 0x0018F940: 0x00000000 0x0018F944: 0x00000000 0x0018F948: 0x00000000 0x0018F94C: 0x00000000 0x0018F950: 0x00000000 0x0018F954: 0x00000000 0x0018F958: 0x00000000 0x0018F95C: 0x00000000 0x0018F960: 0x00000000 0x0018F964: 0x00000000 0x0018F968: 0x00000000 0x0018F96C: 0x00000000 0x0018F970: 0x00000000 0x0018F974: 0x00000000 0x0018F978: 0x00000000 0x0018F97C: 0x00000000 0x0018F980: 0x00000000 0x0018F984: 0x00000000 0x0018F988: 0x00000000 0x0018F98C: 0x00000000 0x0018F990: 0x00000000 0x0018F994: 0x00000000 0x0018F998: 0x00000000 0x0018F99C: 0x00000000 0x0018F9A0: 0x00000000 0x0018F9A4: 0x00000000 0x0018F9A8: 0x00000000 0x0018F9AC: 0x00000000 0x0018F9B0: 0x00000000 0x0018F9B4: 0x00000000 0x0018F9B8: 0x00000000 0x0018F9BC: 0x00000000 0x0018F9C0: 0x00000000 0x0018F9C4: 0x00000000 0x0018F9C8: 0x00000000 0x0018F9CC: 0x00000000 0x0018F9D0: 0x00000000 0x0018F9D4: 0x00000000 0x0018F9D8: 0x00000000 0x0018F9DC: 0x00000000 0x0018F9E0: 0x00000000 0x0018F9E4: 0x00000000End of Stack Scan

END OF LOG

Also one thing that bugs me is the 25MHZ in the CPU section here lol Its a 3000MHZ proc and seems to be reported only by this crash log as 25

__________________
Dartanianx is offline   Reply With Quote
Old 10-15-2009, 01:56 PM   #1408
Wyeth

Loremaster
Wyeth's Avatar
 
Join Date: Mar 2005
Location: Southwest FL
Posts: 126
Default

Any progress on this?  I'm crashing at least twice nightly due to this issue.

__________________
Wyeth is offline   Reply With Quote
Old 10-15-2009, 06:27 PM   #1409
Buckminster

Loremaster
Buckminster's Avatar
 
Join Date: Jan 2005
Posts: 56
Default

I'm also (still) crashing 2-6 times per session to 'out of memory' errors.

Buckminster is offline   Reply With Quote
Old 10-16-2009, 08:17 AM   #1410
Seen

General
 
Join Date: Feb 2009
Posts: 16
Default

  • Were you grouping, solo, or raiding? - Grouping
  • What zone were you in? - Mistmyr Manor and Stormhold
  • What level is your character? - 80 wizard and 38 Coercer
  • What race is your character? - Gnome and Sarnak, respectively
  • Was your character in an illusion form? No
  • What performance profile is the game set as? (High Quality, Balanced, etc.) Normally I run balanced, but with these issues I have dropped to very high performance to see if that was an issue.  I still crash.
  • What is the screen resolution that you have the game set to? - I'll get back with you.
  • Was it Windowed mode or Full Screen? - I have always played in windowed mode.
  • Are you running Fraps or a movie/music player on the same computer? - No

This has been occurring since the SoL update whenver that was.  It first started when I zoned into shard of love.  Both times I went on a Defiler and Wizard, I got booted from the game after killing Marr.  Specific occurrence are that my dialog and pop up boxes start to turn white.  When this happens, I know that I will be crashing within ten minutes.  For most of the month, it only happened occassionally.  Within the past week it has happened more frequently.  Last night, it happened three times in three hours, and that is the worst is has been so far.

Seen is offline   Reply With Quote
Reply

Thread Tools

Forum Jump


All times are GMT. The time now is 11:29 PM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.