EverqQuest2.exe 1.8gigs of memory usage?!?!? - Page 3

Despak · 09-28-2009, 11:28 AM

It is definately connected with zoning. After doing Raincaller and in the process of Magi's Craft (so lots of zoning) EQ2 is running at nearly 3gig!

rsliv · 09-28-2009, 11:39 AM

Rothgar wrote:

It seems to be doing different things for different people. I'm playing right now on my home computer and the client is using 1.2gb of RAM. Thats still a lot, but obviously nowhere near the problem you're having. I've been raiding for about 2 hours now and i've been watching the memory usage. For me, its capping out around 1.2gb.
So I'm not sure if the problem is worse depending on hardware, O/S or driver versions, but we will get to the bottom of it.
I'm running in Windows 7 64bit at the moment. On my work machine, running XP, I haven't seen this problem either.
We'll have our compatibility lab try to repro this on some different machines so we can get to the bottom of it.

Running on a 32bit WinXP with 3Gig of RAM EQ2 Test Client seems to max out around 1.2gb. That's running with Very High Performance settings. This machine has a GeForce 8600 Nvidia card with latest drivers (not beta drivers).

Running on a 32bit Vista machine with 4Gig of RAM EQ2 Test Client goes to well over 2gb (close to 3gb). That's running with Very High Quality settings. This machine has a GeForce 250 Nvidia card with latest drivers (not beta drivers). Of note: It doesn't actually climb to over 2gb until I've been playing a while across multiple zones. It seems to get worse if I camp to character select and then go back in with a different character, due to this I have been camping all the way out to the desktop if I want to switch characters.

I am using ProfitUI on both machines.

Jimako · 09-28-2009, 11:44 AM

Calismic wrote:

Since you seem to feel it may be system dependent, I thought I'd toss my specs into the mix. The game eats up about 2.7GB of memory on high quality. Oddly enough if I go into WIndowed mode and then back to full screen I'll regain ~700MB of memory. I do this when the game starts to feel unstable and it will keep it from crashing.
AMD 64 2800
4GB DDR2 533 Crucial Memory
Geforce 8800 GTS Latest drivers
Windows 7 Ultimate 64Bit

No i dont believe its system dependent and i dont believe its a memory leak. I max out at 2.7gig of usage, it never creeps up any higher than that. I can reproduce this behavior every single time i play the game.

Other threads relating to poor performance, bad frame rates, stuttering etc are all a result of this issue.

For whatever reason GU53 allocates and needs *much* more RAM that any of the updates before it. Why? I have no idea.

Im sorry SOE, but this is a dealbreaker to me. No game should ever need to allocate and use this much memory. Its rendered the game unplayable and i dont feel like i need to adjust my graphics options to try and minimize memory usage when i have a perfectly fine PC

In short, get this fixed. Make it a priority above *anything*

Tro · 09-28-2009, 12:12 PM

Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out.

With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out.

I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- )

Jimako · 09-28-2009, 12:28 PM

Talsmar@Crushbone wrote:

Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out.
With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out.
I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- )

Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there.

I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit.

My graphics settings are High Quality, however i turn shadows off and play at 1600x900.

Steps to reproduce:

- Log into game (1.2 gig used)

- Port to guild hall (2.0 gig used)

- Port to Kylong Plains (2.7 gig used)

Psyren · 09-28-2009, 12:28 PM

Is there a reason why this client wasn't bug tested?

screenid · 09-28-2009, 12:58 PM

Things to note... not sure if it helps

I play in windowed mode...

-when I minimize eq2 it clears all memory allowing me to play a bit longer (however it climbs quickly)

...game seems to hover around 1.2 if I stay in one zone

-if I zone 2 or 3 times the memory usage jumps drastically (and game crashes unless I minimize as stated above)

-OS XP service pack 3

Tro · 09-28-2009, 01:03 PM

Jimako wrote:

Talsmar@Crushbone wrote:
Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out.
With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out.
I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- )
Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there.
I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit.
My graphics settings are High Quality, however i turn shadows off and play at 1600x900.
Steps to reproduce:
- Log into game (1.2 gig used)
- Port to guild hall (2.0 gig used)
- Port to Kylong Plains (2.7 gig used)

I could have sworn Rothgar posted on Page 4 he wasn't seeing the problem on atleast one of his systems.. and I am sure there are some folks unaffected and they probably would not post here because well .. they are unaffected.

If you honestly believe each and every individual playing is having this issue then you have your opinion. I think it is more likely a crap load of folks are but not everyone.. Could be wrong but don't think so..

Jimako · 09-28-2009, 01:17 PM

Talsmar@Crushbone wrote:

Jimako wrote:
Talsmar@Crushbone wrote:
Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out.
With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out.
I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- )
Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there.
I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit.
My graphics settings are High Quality, however i turn shadows off and play at 1600x900.
Steps to reproduce:
- Log into game (1.2 gig used)
- Port to guild hall (2.0 gig used)
- Port to Kylong Plains (2.7 gig used)
I could have sworn Rothgar posted on Page 4 he wasn't seeing the problem on atleast one of his systems.. and I am sure there are some folks unaffected and they probably would not post here because well .. they are unaffected.
If you honestly believe each and every individual playing is having this issue then you have your opinion. I think it is more likely a crap load of folks are but not everyone.. Could be wrong but don't think so..

I do, and im saying that because ive been a developer myself for 12 years. The client *itself* is responsible for allocating ram that the game needs. Everyone has the same client right? So what is the problem here? Hardware configurations mean nothing in the grand scheme of things.

Rothgar claims that he doesnt have the problem on his work compuer, but he also doesnt tell us what graphics/other options he uses. Id be interested to see what his RAM usage is with the test scenario i posted above.

And If i turn my settings down to the performance options over quality, the memory footprint decreases. Unfortunatly i cant compare it to a previous patchs usage. But it doesnt eliminate the fact that the memory footprint since this patch has grown much higher and needs to be addressed.

Its a sad day when 4 gigs of RAM isnt enough to play games anymore, dont you think?

Tro · 09-28-2009, 01:27 PM

Jimako wrote:

Talsmar@Crushbone wrote:
Jimako wrote:
Talsmar@Crushbone wrote:
Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out.
With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out.
I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- )
Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there.
I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit.
My graphics settings are High Quality, however i turn shadows off and play at 1600x900.
Steps to reproduce:
- Log into game (1.2 gig used)
- Port to guild hall (2.0 gig used)
- Port to Kylong Plains (2.7 gig used)
I could have sworn Rothgar posted on Page 4 he wasn't seeing the problem on atleast one of his systems.. and I am sure there are some folks unaffected and they probably would not post here because well .. they are unaffected.
If you honestly believe each and every individual playing is having this issue then you have your opinion. I think it is more likely a crap load of folks are but not everyone.. Could be wrong but don't think so..
I do, and im saying that because ive been a developer myself for 12 years. The client *itself* is responsible for allocating ram that the game needs. Everyone has the same client right? So what is the problem here? Hardware configurations mean nothing in the grand scheme of things.
Rothgar claims that he doesnt have the problem on his work compuer, but he also doesnt tell us what graphics/other options he uses. Id be interested to see what his RAM usage is with the test scenario i posted above.
And If i turn my settings down to the performance options over quality, the memory footprint decreases. Unfortunatly i cant compare it to a previous patchs usage. But it doesnt eliminate the fact that the memory footprint since this patch has grown much higher and needs to be addressed.
Its a sad day when 4 gigs of RAM isnt enough to play games anymore, dont you think?

Good point.. That obviously is why you were a dev and I am not lol... I still stay hopeful that the problem will be resolved hopefully sooner than later. Time will tell ..

Later..

Giara · 09-28-2009, 03:15 PM

Add me to this list...

I just built my new system on Friday and noticed that I am experiencing the same issue with the game using way more memory than it should be. While raiding last night, I kept the task manager up to keep an eye on memory usage and noticed a slow creep from around 1.7 gigs to leveling out to 3.7 gigs of memory usage. I play with high graphics settings and built this system with the expectation of using high graphics.

Major System specs

Intel Core i7 860 2.80GHz, overclocked to 3.5GHz

Asus P7P55D motherboard

6 gigs DDR3 1333MHz ram

NVidia GeForce GTX 260 896mb video

Glymmyr · 09-28-2009, 07:51 PM

Add me to the list !!!

Notice this more often in Neriak, can't even log my toon into that zone anymore, just deleted the toon and started over with a different Necro.

Gorowyn, pretty bad there. Took me 5 crashes to walk from my house, use the portal down to lower level and walk outside, got tired of crashing and moved to yet another toon.

Just for kicks, I made a new human bruiser, could not even log into starting island without a crash. Have not tried to log him back in, but things look bad for starting.

It does not seem to matter if I reboot computer at all. This crash happens when I go into graphic heavy, shadowy zones, or zone multiple times to get someplace. Going from Freeport to Nek to Thundering Steppes to do a TS task was two crashes there and back.

I have 8 gb of RAM, I know only 4gb is accessable without 64bit operations, but this memory leaking and crashing is making my $29.99 a month for Station Pass $29.99 a month for something I can only use about 50% of the time I want to use it.

I am not the most savy computer person in the world, but if somebody needs any info from me and can give me a checklist of how to get the correct info to the Devs, I will be more than willing to post info to help solve this problem.

Glymmyr.

vochore · 09-28-2009, 09:48 PM

1 more to add to the list...i keept rivatuner running while playing tonight and recorded my cpu usage,pagefile,and system memory.

adding both memory and pagefile together was over 6 gigs being used...somethings not rt here and it needs to get fixed.

Sarriss · 09-28-2009, 10:25 PM

EQ actually got to the point where iy would not zone anymore. I was only using 68% of my system RAM

Vista 64 bit

Intell i7 920

6 GB DDR3 16000 RAM

a bunch of other fluiff I'm too tired to put in here

Mactosh · 09-28-2009, 11:42 PM

3.25gb of ram being used on 1 client after playing for 3 hrs and crossing about 6 zones.

Kegofbud · 09-29-2009, 01:26 AM

Same complaints as everyone else. Never had issues like this before, haven't changed anything.

GeForce 8800 GTS: Driver version 190.38

Windows XP 64 - fully patched

4GB RAM PC6400

Issues grow worse every time I zone until I evetually have to relog. Sometimes when I /exit, the game hangs until I use taskmanager to force it closed.

Kandey · 09-29-2009, 01:06 PM

And to think I've been getting frustrated at the guy who built my new computer for me. I've had him running in circles describing the problem I've been having with these memory issues...

Just had a new computer built and the only requirement I had for him was "stupid fast". Well, he really did that and I have been able to run EQ2 at all max settings, including shadows at 1920x1200 averaging 40fps. It really is a beautiful game to play...for the 5-10 minutes I get to actually play it. I crash to desktop every 3rd zoning or so. Sometimes even just standing in the guildhall.

This is the error I get most of the time: Application ran out of memory when requesting 146416 bytes (limit: 2048 MB, current: 828 MB).

My computer specs are as follows:

Windows XP Professional 32 bit SP3 (current updates)

Intel Pentium Dual-Core @4Ghz

NVidia GeForce 9800 GTX+ (current drivers)

OCZ PC2 6400 4GB RAM (2x2GB)

Drive 1: 150GB 10,000 RPM Raptor (EQ installed here)

Drive 2: 300GB 7,200 RPM

Drive 3: 300GB 7,200 RPM

I can't think of what else it has in it or what might be important, but thats all I can think of at the moment. But now that I know I'm not alone and this is an EQ related problem, I can stop bugging my computer guy about it.

Odd thing is, I can still use my 'old' computer and not get these problems at all and its just a generic Compaq Presario. I upgraded the memory (4GB), video card (ATI Radeon) and sound card, but other than that, straight out of the box as purchased from Best Buy about 3 yrs ago.

Krystara · 09-29-2009, 04:10 PM

Spent all weekend crashing over and over - I'd have been really upset except that I knew a lot of other people were having the problem and it wasn't just me. I could play for an hour, maybe two and then I'd be popped into windowed mode and then crash to desktop with an "out of memory" error.

What do you need from me to help you hunt this bug? I want it dead. I miss my smooth sailing EQ2 - I've never really had connection errors or lag before. Except for that time my router died, but then it was my entire network, not just the game.

Rothgar · 09-29-2009, 07:04 PM

We've made another change to the client that should reduce the memory usage quite a bit. As soon as it has passed QA we'll get it hotfixed.

Sphiriah · 09-29-2009, 07:19 PM

Rothgar wrote:

We've made another change to the client that should reduce the memory usage quite a bit. As soon as it has passed QA we'll get it hotfixed.

I hope it's better than the last fix.

>.>

Enever · 09-29-2009, 10:10 PM

Anything is better then nothing.

EQAditu · 09-30-2009, 01:59 AM

This seemed somewhat interesting to me...

Is this indicating that EQ2 thought it had 840MB of memory allocated by its own counts but in actuality had 1.3-1.7GB allocated at the time of the crash? I know it's late to report much until the release of the next promised "fix". But the talk about reducing memory usage seems strange when it exibits memory leaks. Personally, I only see memory leaking when I change zones. Staying in a zone, I'll always stay below 1GB no matter how long I stay there and how many times I die and have to respawn. The most sure way for me to crash is to zone into my guild hall, go some place else and repeat until it crashes. Take my guild hall out of the equasion and the problem is merely slower.

Guy De Alsace · 09-30-2009, 04:15 AM

The game shows all the symptoms of a memory leak. Performance gets progressively worse over time until you get the out of memory crash.

I have to avoid the GH like the plague at the moment. I hope a fix comes soon because as it stands the game is close to unplayable - at least for any length of time.

Inferius · 09-30-2009, 04:55 AM

Yes it is unplayable for any length of time and incredibly annoying. My "Hotfix" has been not to bother logging in and playing Runes of Magic instead untill Eq2 is fixed. I get enough stress at work all day without having to deal with long load times and constant out of memory crashes. I almost did a fresh xp install believing i had some virus i couldnt get off my system the performance dropped so badly.

Surely this must have been happening on the test server? I understand there other variables to consider but perhaps playtesting ought to be limited to those that actually report problems instead of "touring new content" just to get the edge when it goes live.

Sorry guys,

Rant finished!

Tro · 09-30-2009, 08:42 AM

I don't seem to have any memory issues.. I raided last night for 4 hours and all went well. No game errors.

When I played a couple years ago I read on these boards about a setting you can change that helps with memory leaks.

It is a simple change and may help until things get fixed.. here it is (Win XP Sp-2):

Start/My comp/right click-properties/advanced tab

Under "performance" select Settings/Advanced tab

Under Memory usage select "System Cache" vice "Programs"

Give it a whirl.. If it doesn't help then just set it back to programs..

Guy De Alsace · 09-30-2009, 09:12 AM

You're alright if you dont change zones I think. The more often you zone the quicker the game goes out-of-memory.

Inferius · 09-30-2009, 10:29 AM

It's hardly fair to put us into that position though where a lot of poeple have to stay in one zone all night or crash.

I just want to play the game lol!! pretty please fix it soon guys i'm struggling here.

hansomepete · 09-30-2009, 10:48 AM

Sounds alot like what I have going on. I was getting some decent frame rates heck I hit 52 at one time I have never seen that. Went from Freeport to commonlnads and it diped to 28, then nek forest where it really lagged I got a steady 2 then eventually came back up to 15. Once I hit lavastorm it was just bad, I did hit 20's but in the middle of a solo shard run it crashed to desktop but this time no error message. I heard the windows beep, then the screen froze and I saw my desktop but with no windows background. Didn't get it back until I did a restart.

Fix something that needs to be fixed, instead of messing with stuff that actualy works. Game ran fine until the last update. I'm a tad miffed, can't play a game anymore that use to work fine. I mean come on... I use to play for 4 to 5 hours now I'm lucky to get 20 minuets.

Kegofbud · 09-30-2009, 10:27 PM

My memory sits at about 2.2GB used for the game after zoning some. I sometimes just crash to desktop shortly after logging in, during raids. It's annoying as hell.

Despak · 10-01-2009, 02:51 AM

Well the hotfix is out and nothing for the memory problems! However, Nexona doesn't have a DPS cap anymore!!

09-28-2009, 11:39 AM	#62
rsliv Tester Join Date: Jul 2007 Posts: 21	Rothgar wrote: It seems to be doing different things for different people. I'm playing right now on my home computer and the client is using 1.2gb of RAM. Thats still a lot, but obviously nowhere near the problem you're having. I've been raiding for about 2 hours now and i've been watching the memory usage. For me, its capping out around 1.2gb. So I'm not sure if the problem is worse depending on hardware, O/S or driver versions, but we will get to the bottom of it. I'm running in Windows 7 64bit at the moment. On my work machine, running XP, I haven't seen this problem either. We'll have our compatibility lab try to repro this on some different machines so we can get to the bottom of it. Running on a 32bit WinXP with 3Gig of RAM EQ2 Test Client seems to max out around 1.2gb. That's running with Very High Performance settings. This machine has a GeForce 8600 Nvidia card with latest drivers (not beta drivers). Running on a 32bit Vista machine with 4Gig of RAM EQ2 Test Client goes to well over 2gb (close to 3gb). That's running with Very High Quality settings. This machine has a GeForce 250 Nvidia card with latest drivers (not beta drivers). Of note: It doesn't actually climb to over 2gb until I've been playing a while across multiple zones. It seems to get worse if I camp to character select and then go back in with a different character, due to this I have been camping all the way out to the desktop if I want to switch characters. I am using ProfitUI on both machines.

09-28-2009, 11:44 AM	#63
Jimako Loremaster Join Date: Apr 2009 Posts: 11	Calismic wrote: Since you seem to feel it may be system dependent, I thought I'd toss my specs into the mix. The game eats up about 2.7GB of memory on high quality. Oddly enough if I go into WIndowed mode and then back to full screen I'll regain ~700MB of memory. I do this when the game starts to feel unstable and it will keep it from crashing. AMD 64 2800 4GB DDR2 533 Crucial Memory Geforce 8800 GTS Latest drivers Windows 7 Ultimate 64Bit No i dont believe its system dependent and i dont believe its a memory leak. I max out at 2.7gig of usage, it never creeps up any higher than that. I can reproduce this behavior every single time i play the game. Other threads relating to poor performance, bad frame rates, stuttering etc are all a result of this issue. For whatever reason GU53 allocates and needs much more RAM that any of the updates before it. Why? I have no idea. Im sorry SOE, but this is a dealbreaker to me. No game should ever need to allocate and use this much memory. Its rendered the game unplayable and i dont feel like i need to adjust my graphics options to try and minimize memory usage when i have a perfectly fine PC In short, get this fixed. Make it a priority above anything

09-28-2009, 12:28 PM	#65
Jimako Loremaster Join Date: Apr 2009 Posts: 11	Talsmar@Crushbone wrote: Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out. With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out. I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- ) Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there. I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit. My graphics settings are High Quality, however i turn shadows off and play at 1600x900. Steps to reproduce: - Log into game (1.2 gig used) - Port to guild hall (2.0 gig used) - Port to Kylong Plains (2.7 gig used)

09-28-2009, 12:28 PM	#66
Psyren Server: Nagafen Lord Join Date: Aug 2009 Posts: 30	Is there a reason why this client wasn't bug tested? __________________

09-28-2009, 12:58 PM	#67
screenid Loremaster Join Date: Nov 2004 Posts: 411	Things to note... not sure if it helps I play in windowed mode... -when I minimize eq2 it clears all memory allowing me to play a bit longer (however it climbs quickly) ...game seems to hover around 1.2 if I stay in one zone -if I zone 2 or 3 times the memory usage jumps drastically (and game crashes unless I minimize as stated above) -OS XP service pack 3 __________________

09-28-2009, 11:28 AM	#61
Despak Loremaster Join Date: Nov 2004 Posts: 424	It is definately connected with zoning. After doing Raincaller and in the process of Magi's Craft (so lots of zoning) EQ2 is running at nearly 3gig!

09-28-2009, 12:12 PM	#64
Tro General Join Date: Apr 2005 Posts: 698	Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out. With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out. I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- )

09-28-2009, 01:03 PM	#68
Tro General Join Date: Apr 2005 Posts: 698	Jimako wrote: Talsmar@Crushbone wrote: Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out. With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out. I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- ) Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there. I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit. My graphics settings are High Quality, however i turn shadows off and play at 1600x900. Steps to reproduce: - Log into game (1.2 gig used) - Port to guild hall (2.0 gig used) - Port to Kylong Plains (2.7 gig used) I could have sworn Rothgar posted on Page 4 he wasn't seeing the problem on atleast one of his systems.. and I am sure there are some folks unaffected and they probably would not post here because well .. they are unaffected. If you honestly believe each and every individual playing is having this issue then you have your opinion. I think it is more likely a crap load of folks are but not everyone.. Could be wrong but don't think so..

09-28-2009, 01:17 PM	#69
Jimako Loremaster Join Date: Apr 2009 Posts: 11	Talsmar@Crushbone wrote: Jimako wrote: Talsmar@Crushbone wrote: Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out. With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out. I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- ) Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there. I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit. My graphics settings are High Quality, however i turn shadows off and play at 1600x900. Steps to reproduce: - Log into game (1.2 gig used) - Port to guild hall (2.0 gig used) - Port to Kylong Plains (2.7 gig used) I could have sworn Rothgar posted on Page 4 he wasn't seeing the problem on atleast one of his systems.. and I am sure there are some folks unaffected and they probably would not post here because well .. they are unaffected. If you honestly believe each and every individual playing is having this issue then you have your opinion. I think it is more likely a crap load of folks are but not everyone.. Could be wrong but don't think so.. I do, and im saying that because ive been a developer myself for 12 years. The client itself is responsible for allocating ram that the game needs. Everyone has the same client right? So what is the problem here? Hardware configurations mean nothing in the grand scheme of things. Rothgar claims that he doesnt have the problem on his work compuer, but he also doesnt tell us what graphics/other options he uses. Id be interested to see what his RAM usage is with the test scenario i posted above. And If i turn my settings down to the performance options over quality, the memory footprint decreases. Unfortunatly i cant compare it to a previous patchs usage. But it doesnt eliminate the fact that the memory footprint since this patch has grown much higher and needs to be addressed. Its a sad day when 4 gigs of RAM isnt enough to play games anymore, dont you think?

09-28-2009, 01:27 PM	#70
Tro General Join Date: Apr 2005 Posts: 698	Jimako wrote: Talsmar@Crushbone wrote: Jimako wrote: Talsmar@Crushbone wrote: Jeez cut them some slack.. They are well aware of the issue and I am sure are working diligently to fix it. I am getting alot of 5-7 second game freezes every 3-5 minutes.. It sucks I know but give them time to get it figured out. With all the different hardware configs out there.. it's prolly gonna be a intense effort to get it worked out.. I will just be patient and let them work it out. I kinda understand how this can make it past QA.. It seems that some folks are not affected by this and some are. I don't think the QA dept has each and very possible hardware config out there.. I am guessing millions of different H/W configs so give it some time.. I am sure they will get it fixed (Don't make a liar out of me plz... ok) ;- ) Uh , everyone is affected by this. People who run the game with higher performance options over higher quality wont notice it, but it still there. I play on a Intel Quad Core Q9550 with 4 gigs DDR2-800, BFG 9600 GT 512, Windows 7 64-Bit. My graphics settings are High Quality, however i turn shadows off and play at 1600x900. Steps to reproduce: - Log into game (1.2 gig used) - Port to guild hall (2.0 gig used) - Port to Kylong Plains (2.7 gig used) I could have sworn Rothgar posted on Page 4 he wasn't seeing the problem on atleast one of his systems.. and I am sure there are some folks unaffected and they probably would not post here because well .. they are unaffected. If you honestly believe each and every individual playing is having this issue then you have your opinion. I think it is more likely a crap load of folks are but not everyone.. Could be wrong but don't think so.. I do, and im saying that because ive been a developer myself for 12 years. The client itself is responsible for allocating ram that the game needs. Everyone has the same client right? So what is the problem here? Hardware configurations mean nothing in the grand scheme of things. Rothgar claims that he doesnt have the problem on his work compuer, but he also doesnt tell us what graphics/other options he uses. Id be interested to see what his RAM usage is with the test scenario i posted above. And If i turn my settings down to the performance options over quality, the memory footprint decreases. Unfortunatly i cant compare it to a previous patchs usage. But it doesnt eliminate the fact that the memory footprint since this patch has grown much higher and needs to be addressed. Its a sad day when 4 gigs of RAM isnt enough to play games anymore, dont you think? Good point.. That obviously is why you were a dev and I am not lol... I still stay hopeful that the problem will be resolved hopefully sooner than later. Time will tell .. Later..

09-28-2009, 03:15 PM	#71
Giara Loremaster Join Date: Feb 2005 Posts: 84	Add me to this list... I just built my new system on Friday and noticed that I am experiencing the same issue with the game using way more memory than it should be. While raiding last night, I kept the task manager up to keep an eye on memory usage and noticed a slow creep from around 1.7 gigs to leveling out to 3.7 gigs of memory usage. I play with high graphics settings and built this system with the expectation of using high graphics. Major System specs Intel Core i7 860 2.80GHz, overclocked to 3.5GHz Asus P7P55D motherboard 6 gigs DDR3 1333MHz ram NVidia GeForce GTX 260 896mb video __________________

09-28-2009, 07:51 PM	#72
Glymmyr Tester Join Date: Nov 2004 Location: Karana Posts: 20	Add me to the list !!! Notice this more often in Neriak, can't even log my toon into that zone anymore, just deleted the toon and started over with a different Necro. Gorowyn, pretty bad there. Took me 5 crashes to walk from my house, use the portal down to lower level and walk outside, got tired of crashing and moved to yet another toon. Just for kicks, I made a new human bruiser, could not even log into starting island without a crash. Have not tried to log him back in, but things look bad for starting. It does not seem to matter if I reboot computer at all. This crash happens when I go into graphic heavy, shadowy zones, or zone multiple times to get someplace. Going from Freeport to Nek to Thundering Steppes to do a TS task was two crashes there and back. I have 8 gb of RAM, I know only 4gb is accessable without 64bit operations, but this memory leaking and crashing is making my $29.99 a month for Station Pass $29.99 a month for something I can only use about 50% of the time I want to use it. I am not the most savy computer person in the world, but if somebody needs any info from me and can give me a checklist of how to get the correct info to the Devs, I will be more than willing to post info to help solve this problem. Glymmyr. __________________ Knights of The Crown Test Server A Guild of One

09-28-2009, 09:48 PM	#73
vochore Loremaster Join Date: Nov 2004 Posts: 332	1 more to add to the list...i keept rivatuner running while playing tonight and recorded my cpu usage,pagefile,and system memory. adding both memory and pagefile together was over 6 gigs being used...somethings not rt here and it needs to get fixed. __________________ asus crosshair IV amd 965 be quadcore.stock clocking 3.4 ghz 8 gig mushkin 1333 7-7-7-20 timings 1 300 gig velociraptor 1 150 gig velociraptor creative x-fi xtremegamer fatal1ty pro 5.1 suroundsound speaker setup corsair hx 850 p/s asus dvd player and burner 24 inch asus widescreen monitor windows 7 64 bit evga gtx 570 classified vochore thebeastlord of the seventhammer omegar and druadon

09-28-2009, 10:25 PM	#74
Sarriss Server: Oasis Guild: Keepers of the Oak Rank: Guardian of the Oak Loremaster Join Date: Jan 2005 Posts: 132	EQ actually got to the point where iy would not zone anymore. I was only using 68% of my system RAM Vista 64 bit Intell i7 920 6 GB DDR3 16000 RAM a bunch of other fluiff I'm too tired to put in here

09-28-2009, 11:42 PM	#75
Mactosh Server: Nagafen Guild: Resolute Rank: Leader Loremaster Join Date: Dec 2004 Posts: 14	3.25gb of ram being used on 1 client after playing for 3 hrs and crossing about 6 zones.

09-29-2009, 01:26 AM	#76
Kegofbud Loremaster Join Date: Nov 2004 Posts: 925	Same complaints as everyone else. Never had issues like this before, haven't changed anything. GeForce 8800 GTS: Driver version 190.38 Windows XP 64 - fully patched 4GB RAM PC6400 Issues grow worse every time I zone until I evetually have to relog. Sometimes when I /exit, the game hangs until I use taskmanager to force it closed. __________________ Choatly - 90 Defiler

09-29-2009, 01:06 PM	#77
Kandey Server: Guk Guild: Faerytopia Rank: princess Loremaster Join Date: Nov 2006 Posts: 2	And to think I've been getting frustrated at the guy who built my new computer for me. I've had him running in circles describing the problem I've been having with these memory issues... Just had a new computer built and the only requirement I had for him was "stupid fast". Well, he really did that and I have been able to run EQ2 at all max settings, including shadows at 1920x1200 averaging 40fps. It really is a beautiful game to play...for the 5-10 minutes I get to actually play it. I crash to desktop every 3rd zoning or so. Sometimes even just standing in the guildhall. This is the error I get most of the time: Application ran out of memory when requesting 146416 bytes (limit: 2048 MB, current: 828 MB). My computer specs are as follows: Windows XP Professional 32 bit SP3 (current updates) Intel Pentium Dual-Core @4Ghz NVidia GeForce 9800 GTX+ (current drivers) OCZ PC2 6400 4GB RAM (2x2GB) Drive 1: 150GB 10,000 RPM Raptor (EQ installed here) Drive 2: 300GB 7,200 RPM Drive 3: 300GB 7,200 RPM I can't think of what else it has in it or what might be important, but thats all I can think of at the moment. But now that I know I'm not alone and this is an EQ related problem, I can stop bugging my computer guy about it. Odd thing is, I can still use my 'old' computer and not get these problems at all and its just a generic Compaq Presario. I upgraded the memory (4GB), video card (ATI Radeon) and sound card, but other than that, straight out of the box as purchased from Best Buy about 3 yrs ago.

09-29-2009, 04:10 PM	#78
Krystara Loremaster Join Date: Feb 2006 Posts: 403	Spent all weekend crashing over and over - I'd have been really upset except that I knew a lot of other people were having the problem and it wasn't just me. I could play for an hour, maybe two and then I'd be popped into windowed mode and then crash to desktop with an "out of memory" error. What do you need from me to help you hunt this bug? I want it dead. I miss my smooth sailing EQ2 - I've never really had connection errors or lag before. Except for that time my router died, but then it was my entire network, not just the game.

09-29-2009, 07:04 PM	#79
Rothgar Developer Join Date: Nov 2006 Location: San Diego Posts: 2,273	We've made another change to the client that should reduce the memory usage quite a bit. As soon as it has passed QA we'll get it hotfixed.

09-29-2009, 07:19 PM	#80
Sphiriah Loremaster Join Date: Nov 2004 Posts: 473	Rothgar wrote: We've made another change to the client that should reduce the memory usage quite a bit. As soon as it has passed QA we'll get it hotfixed. I hope it's better than the last fix. >.>

09-29-2009, 10:10 PM	#81
Enever Loremaster Join Date: May 2005 Location: Kenosha, Wisconsin Posts: 320	Anything is better then nothing. __________________

09-30-2009, 01:59 AM	#82
EQAditu Loremaster Join Date: Dec 2004 Posts: 308	This seemed somewhat interesting to me... Is this indicating that EQ2 thought it had 840MB of memory allocated by its own counts but in actuality had 1.3-1.7GB allocated at the time of the crash? I know it's late to report much until the release of the next promised "fix". But the talk about reducing memory usage seems strange when it exibits memory leaks. Personally, I only see memory leaking when I change zones. Staying in a zone, I'll always stay below 1GB no matter how long I stay there and how many times I die and have to respawn. The most sure way for me to crash is to zone into my guild hall, go some place else and repeat until it crashes. Take my guild hall out of the equasion and the problem is merely slower. __________________ (EQ2) Aditu -- Templar of Nektulos(Lavastorm)->Permafrost (EQ1) Aditu Sa`onserei -- Cleric of The Tribunal My parsing project:

09-30-2009, 04:15 AM	#83
Guy De Alsace Loremaster Join Date: Apr 2005 Location: England Posts: 1,902	The game shows all the symptoms of a memory leak. Performance gets progressively worse over time until you get the out of memory crash. I have to avoid the GH like the plague at the moment. I hope a fix comes soon because as it stands the game is close to unplayable - at least for any length of time.

09-30-2009, 04:55 AM	#84
Inferius Server: Nektulos Loremaster Join Date: Nov 2005 Posts: 60	Yes it is unplayable for any length of time and incredibly annoying. My "Hotfix" has been not to bother logging in and playing Runes of Magic instead untill Eq2 is fixed. I get enough stress at work all day without having to deal with long load times and constant out of memory crashes. I almost did a fresh xp install believing i had some virus i couldnt get off my system the performance dropped so badly. Surely this must have been happening on the test server? I understand there other variables to consider but perhaps playtesting ought to be limited to those that actually report problems instead of "touring new content" just to get the edge when it goes live. Sorry guys, Rant finished! __________________

09-30-2009, 08:42 AM	#85
Tro General Join Date: Apr 2005 Posts: 698	I don't seem to have any memory issues.. I raided last night for 4 hours and all went well. No game errors. When I played a couple years ago I read on these boards about a setting you can change that helps with memory leaks. It is a simple change and may help until things get fixed.. here it is (Win XP Sp-2): Start/My comp/right click-properties/advanced tab Under "performance" select Settings/Advanced tab Under Memory usage select "System Cache" vice "Programs" Give it a whirl.. If it doesn't help then just set it back to programs..

09-30-2009, 09:12 AM	#86
Guy De Alsace Loremaster Join Date: Apr 2005 Location: England Posts: 1,902	You're alright if you dont change zones I think. The more often you zone the quicker the game goes out-of-memory.

09-30-2009, 10:29 AM	#87
Inferius Server: Nektulos Loremaster Join Date: Nov 2005 Posts: 60	It's hardly fair to put us into that position though where a lot of poeple have to stay in one zone all night or crash. I just want to play the game lol!! pretty please fix it soon guys i'm struggling here. __________________

09-30-2009, 10:48 AM	#88
hansomepete Loremaster Join Date: Mar 2005 Posts: 229	Sounds alot like what I have going on. I was getting some decent frame rates heck I hit 52 at one time I have never seen that. Went from Freeport to commonlnads and it diped to 28, then nek forest where it really lagged I got a steady 2 then eventually came back up to 15. Once I hit lavastorm it was just bad, I did hit 20's but in the middle of a solo shard run it crashed to desktop but this time no error message. I heard the windows beep, then the screen froze and I saw my desktop but with no windows background. Didn't get it back until I did a restart. Fix something that needs to be fixed, instead of messing with stuff that actualy works. Game ran fine until the last update. I'm a tad miffed, can't play a game anymore that use to work fine. I mean come on... I use to play for 4 to 5 hours now I'm lucky to get 20 minuets.

09-30-2009, 10:27 PM	#89
Kegofbud Loremaster Join Date: Nov 2004 Posts: 925	My memory sits at about 2.2GB used for the game after zoning some. I sometimes just crash to desktop shortly after logging in, during raids. It's annoying as hell. __________________ Choatly - 90 Defiler

10-01-2009, 02:51 AM	#90
Despak Loremaster Join Date: Nov 2004 Posts: 424	Well the hotfix is out and nothing for the memory problems! However, Nexona doesn't have a DPS cap anymore!!