ProSiebenSat.1 Games Group FAQ Feedback Thread

[Triste-Lune]

maybe an update this monday morning?

[isest]

Regolas wrote:

I was responding to isest's comments about how a German company would get US players onto US servers.

Actually a red name responded early on that more people = more fun to the comments about advertising.  So more people = more fun for euro servers,  you still not getting more people for the us servers.   It is a catch 22 situation, were going to advertise in Germany for the euro servers, but in the us we do nothing to advertise the game.   When they make statements like that you have to go wow, whats up with that. 

I still do, yes more players = more fun, but were doing nothing about the us servers, but trying to grow the euro servers while fencing them off in their own playground.  where is the sense in that.

It will be interesting to see what the new faq looks like that is if we get it before they go live with it, I'm worried that they are going to push it through then go hey here it is with a new faq after the fact.

And I echo what other folks have said, another Monday is here, without anything substantial, other than hey were working on it.

[isest]

General_Info wrote:

isest wrote:

General_Info wrote:

isest wrote:

I just saw a red name post this statement

"Locking this down before the rumor spreads. If you have any concerns about this please fee free to provide the feedback in the main discussion so we have it all in one plce. This issue is not dead and is still being worked out internally. Stay tuned for more information"  oven in this thread http://forums.station.sony.com/eq2/...topic_id=516271

I got a good laugh saying shutting it down before the rumor spreads,  uh-mm 219 pages and its a rumor??  Still waiting for more information part.

good one.

Conveintly you forgot to mention this post in said thread (and the fact that regardless of how many pages this thread has or how many people are aware it is still a rumor without evidence to back it up)

Gravy wrote:

Azzri@Splitpaw wrote:

this company has even given out people account details out on forums

This has been said many times but its not totally true.

What happened, is people wired PSS1 money. But they didn't include their account info. So PSS1 didn't have any way to know who sent them the money so they could credit the accounts. So they posted the names on their forums so people could contact them and get their money applied.

I think the entire PSS1 thing is awful business for SoE, but this little detail should be understood.

If people had included the right information with their payment it would had not been an issue.

http://en.alaplaya.net/forum/genera...s--t493122.html

http://en.alaplaya.net/forum/suppor...nts-t12991.html

WEll since this thread did have the faq in it and was called faq posted by a red name I thought I would not have to mention that but since your obvously trying to to hide the truth of the matter I will just point at the name of the thread.

right... someone accuses a company of posting their account details and i provide proof that all they displayed was a list of names so said people could contact the company and get their money back all because of how the user failed to provide proper referances under the company's old system.

second this thread is called "ProSiebenSat.1 Games Group FAQ Feedback Thread"

Obviously the discussions in here have caused them to edit the actual FAQ thread and put it back on the drawing board.

 Considering you took my post and mixed it with the post made by somebody else and then you came back and pointed at the other persons post is laughable at best.

Yes they are rewriting the faq,  the fact is they are still talking the deal over with these guys.  Now there is no other way to spin those details. 

[General_Info]

Hateeternal wrote:

Man do you guys really believe this bs?

Whatever reason they thought they might have had to put real names on the internet - this is absolutely not bearable as a customer.

There would have definetly been other ways to get the money related to who sent it.

But seeing how much effort they put into thinking of an alternative way, makes me shiver when I think of them having my account details. So no way, this is NOT excusable in any way.

edit: General Info, the fact that the company failed to come up with a solid paying system like everyone else, is most likely not a case of "user failed" and they made it even worse by trying to put the blame on the customer...

so if you deposited money into a company's bank account and your player account with said company doesn't hold your basic bank information which would let them know that the deposit you made is linked to your account then whose fault is that hmm?

I won't dispute that other methods of solving the problem were availiable but it is not the entirely the companies fault.

That's like breaking into someones house by smashing a window, cutting yourself on the glass and then suing the owner of the house.

[Te'ana]

This deal, whaterever it is, was probably forced onto SOE by upper Sony management. That said, the consequences affect the US as well as the UK and Europe. Splitpaw has lost a ton of folks from the US and other countries as many have moved their charcters to a US server in hopes that they can avoid losing them altogether or be forced into some convoluted financial deal with an unwanted third party. The silence we are getting probably is likely due to legal considerations, which does not bode well for anyone.

[ginarats]

Ok I come back to see if we got answers and wow, talk about forum thread that is all out of wack.

When is smedly going to have the nerve to show up in this thread and give us some real answers.

[DamselInDistress]

ginarats wrote:

When is smedly going to have the nerve to show up in this thread and give us some real answers.

Never, they had enough time to provide an answer and didn't.

[Karrane1]

Very disappointing 8(... 

It seems that they are figuring if they don't reply to this huge post that it will all just go away.  It won't.

[Seffrid]

General_Info wrote:

so if you deposited money into a company's bank account and your player account with said company doesn't hold your basic bank information which would let them know that the deposit you made is linked to your account then whose fault is that hmm? 

It would be the bank's fault for accepting a deposit without having a clue which account it related to.

There are just so many ways in which naming people on a public forum was wrong, both morally and legally, and there are equally so many other ways in which the situation could and should have been handled. Even if the company didn't have a robust system in place that would link the payee's name to the account, or even an email address through which the issue could have been resolved privately, they could simply have locked any account for which payment was outstanding and waited on the player to contact them in order to clarify the payment issue. They could have declined or returned the payments in the absence of clear information as to the account details to which they related.  Publishing players' real names is totally indefensible no matter what the circumstances.

I'm simply not willing to deal with a company that has handled financial and confidential information in this way, quite apart from the other objections to dealing with them.

[Grystan]

Nice to know there is a high standard of help from the community at least..

[agnott]

A couple of years from now, SOE will come out with thier next big thing. They will send you some emails, you will see a bunch of ads for it on facebook and other social sites.

This is when you will return the favor  ....and it will be your turn to be quite.

[dawy]

So nothing still?

Disgraceful it really is

[Moldylocks]

DamselInDistress wrote:

ginarats wrote:

When is smedly going to have the nerve to show up in this thread and give us some real answers.

Never, they had enough time to provide an answer and didn't.

Exactly.  Even if they did, what can they really say to mitigate all the damage that has been done?  The people that like the game no matter what remain, the ones who've absolutely had it are spending their money elsewhere, and the remainder who may/may not leave are waiting for more info.  Honestly, how long are you going to wait, folks?  How many more days of having SOE ignore you until you pick up your dignity and do whatever comes next for you?

I thinks its just so silly at this point its not even worth checking for a response anymore.  Its painfully obvious management here doesn't even look at this thread anymore.  They will post their new info when they will, and then whatever fallout from that will happen.  This thread is irrelevant to them now.  They know our concerns, and they haven't felt a need to talk to the community about it in months.  MONTHS.  So, no, no one is going to come here and address us.  The time for that passed a very long time ago.  The next phase is "Here it is, deal with it or don't.".

[Kimber]

So glad there is 200+ pages about this when we have other game changers on the horizen such as loss of crit mit and the next GU coming up with an additional 2 lv increase and more AA's.  Oh and the lack of a PvP update in the last 18 months.

[agnott]

I have a very strong feeling that there is some huge news coming down the pike. SOE is going to shut down or sell off the EQ franchise and any other PC MMO games.

With the changes at the top of Sony Inc  ...I think there will be a big stratergy shitft at SOE. I think they will go strictly after social media games from here on in.

[Hamervelder]

agnott wrote:

I have a very strong feeling that there is some huge news coming down the pike. SOE is going to shut down or sell off the EQ franchise and any other PC MMO games.

With the changes at the top of Sony Inc  ...I think there will be a big stratergy shitft at SOE. I think they will go strictly after social media games from here on in.

I have no basis for my opinion other than the PSS1 deal, but I agree with you; I think that there is the possibility that the entire EQ2 franchise is going to be sold off.  Frankly, it would be difficult for any future developer to do a worse job than SOE has done w/ Smokejumper at the helm of the EQ franchise.  Even Funcom looks professional next to this.

[Pipsissiwa]

Kimber@Nagafen wrote:

So glad there is 200+ pages about this when we have other game changers on the horizen such as loss of crit mit and the next GU coming up with an additional 2 lv increase and more AA's.  Oh and the lack of a PvP update in the last 18 months.

Wait, what? Are you seriously saying that we should be more concerned about some upcoming game changes than whether there will even be an EQ2 to play in the future? This thread is discussing issues that potentially completely destroy this game for many many players, rather than a few content tweaks.

[Grimdeath]

agnott wrote:

I have a very strong feeling that there is some huge news coming down the pike. SOE is going to shut down or sell off the EQ franchise and any other PC MMO games.

With the changes at the top of Sony Inc  ...I think there will be a big stratergy shitft at SOE. I think they will go strictly after social media games from here on in.

Based on some rumours going around, I think it more likely that EverQuest Next will be your said "social media" game than the franchise being sold off. I suspect it will either be some kind of weird browser-based game with social media tie-ins or PC/PS3 based and have many social media features incorporated (Facebook, Twitter, YouTube etc). As we know, EQ-Next has already been touted by SOE as being F2P. I also think we're not likely to see a "deep" game in EQ-Next. I think we're going to see something frankly like WoW meets Free Realms.

With how cash-strapped SOE appears to be, a "hardcore", true-to-its-EverQuest-roots MMO in the next EverQuest is something I don't think we're going to get. I'd say "not ever". That kind of game is done. Gone. Games today don't seem to be made with as much passion as they were years ago. With the way SOE has treated EverQuest 2 over the years, a hardcore MMO is one that SOE looks back on, not looks to in the future (and we all know that if we're comparing, EQ2 isn't "hardcore" anyway).

To me, EverQuest has always been about lore, a realised world and fun, but deep gameplay. That's been taken away from EQ2 for some time now. Broken mechanics, bugs and missed timeframes seem to be the norm now.

As far as ProSieben goes as I'm an Australian player, if we're included in this sell-off to this European company, I will be cancelling my subscription without hesitation. I have until August on my sub (12-month subscription). I suspect that even if we're not included in this deal, I don't think I will be renewing anyway. When I quit back in 2009, I did so because of the lack of communication back then (with other reasons including an inability of a prior "class" developer to balance or fix classes). Since I decided to come back for a while and play again, I've lurked on these forums for some time. The communication just seems worse; well, actually non-existent. I truly do not understand how you can treat paying customers this way and expect to continue to see your games grow and your community flourish.

[Raknid]

Grimdeath wrote:

agnott wrote:

I have a very strong feeling that there is some huge news coming down the pike. SOE is going to shut down or sell off the EQ franchise and any other PC MMO games.

With the changes at the top of Sony Inc  ...I think there will be a big stratergy shitft at SOE. I think they will go strictly after social media games from here on in.

Based on some rumours going around, I think it more likely that EverQuest Next will be your said "social media" game than the franchise being sold off. I suspect it will either be some kind of weird browser-based game with social media tie-ins or PC/PS3 based and have many social media features incorporated (Facebook, Twitter, YouTube etc). As we know, EQ-Next has already been touted by SOE as being F2P. I also think we're not likely to see a "deep" game in EQ-Next. I think we're going to see something frankly like WoW meets Free Realms.

With how cash-strapped SOE appears to be, a "hardcore", true-to-its-EverQuest-roots MMO in the next EverQuest is something I don't think we're going to get. I'd say "not ever". That kind of game is done. Gone. Games today don't seem to be made with as much passion as they were years ago. With the way SOE has treated EverQuest 2 over the years, a hardcore MMO is one that SOE looks back on, not looks to in the future (and we all know that if we're comparing, EQ2 isn't "hardcore" anyway).

To me, EverQuest has always been about lore, a realised world and fun, but deep gameplay. That's been taken away from EQ2 for some time now. Broken mechanics, bugs and missed timeframes seem to be the norm now.

As far as ProSieben goes as I'm an Australian player, if we're included in this sell-off to this European company, I will be cancelling my subscription without hesitation. I have until August on my sub (12-month subscription). I suspect that even if we're not included in this deal, I don't think I will be renewing anyway. When I quit back in 2009, I did so because of the lack of communication back then (with other reasons including an inability of a prior "class" developer to balance or fix classes). Since I decided to come back for a while and play again, I've lurked on these forums for some time. The communication just seems worse; well, actually non-existent. I truly do not understand how you can treat paying customers this way and expect to continue to see your games grow and your community flourish.

The idea that people don't like difficult is entirely false. It all has to do with making an engaging game. There is money to be made off games that offer challenge as one of the servings on the buffet. Too many companies, SOE included, is all about making a fast buck and catering to the lowest common denominator though.

SWTOR has some involved mechanics and interactions...probably one of the reasons it is so popular.

I am hoping Copernicus from 38Studios and Big Huge Games will also offer challenging content.

Going after the lowest common denominator and easy buck is what companies do when they 1) don't think they can pull off an engaging game that offers difficulty as one of its choices, or 2) Don't have the intestinal fortitude to try.

BTW: here is an article specifically about difficult "social" games.

http://www.newyorker.com/online/blo...tors_picks=true

[Triste-Lune]

daily check to see if SOE finnaly decided to disclose to EU player how they ve been "given" to PSS1?

[Raknid]

Raknid wrote:

64 days and 3610 replies later (counting both thread here), and where are we? Looks pretty close to where we started as far as hard details go.

Pretty sad the contempt in which the playerbase is held.

+4 days +55 replies...

...and still not a peep.

Over/under on 3 months of silence to 4000 replies?

[EQPrime]

Raknid wrote:

Raknid wrote:

64 days and 3610 replies later (counting both thread here), and where are we? Looks pretty close to where we started as far as hard details go.

Pretty sad the contempt in which the playerbase is held.

+4 days +55 replies...

...and still not a peep.

Over/under on 3 months of silence to 4000 replies?

I'd have to take the over on that one.

[FireDragon]

We've said our pieces, and considering taking the 5-10 percentile who bother to forum post at all..

Well, it looks grim.  I haven't bothered logging in at all since the announcement.

[DamselInDistress]

Kaerou@Antonia Bayle wrote:

We've said our pieces, and considering taking the 5-10 percentile who bother to forum post at all..

Well, it looks grim.  I haven't bothered logging in at all since the announcement.

same here no loging at all since the announcement was made.

whoever was mad has already left, the rest will stay until servers shut down, maybe ...

[Kathlean]

I am sad and don`t know what to do. I have 3 accounts with 19 lvl 90 toons on Splitpaw EU server. And I have a lvl 90 guild. I have so far been raiding with 3 raiding guilds. Now app half of the members from every raiding guild have moved to US servers (and not the same). So we can only do EM raids now or Drunder X2.

If they were moving to the same US server it would only be a question of money. But – moving my toons to 3 different US servers and let the rest stay on Splitpaw EU server. That seems a bit hopeless to me. And my wife thinks I use far too much time on the game.

If ppl keep moving away from Splipaw server I must do something – This I know – maybe leave the game and try to be more for my family than I have been until now. My wife would love me for it :o)

[EQPrime]

Kathlean wrote:

maybe leave the game and try to be more for my family than I have been until now. My wife would love me for it :o)

Go for it!  You will not regret it.

[alaplayer]

I had not play EQ or EQ2 yet. I didn't know until I saw on alaplayas web site. I like it so far, it might be ok S4 has some very nice weapons in the store, I don't like the kiddie games there but S4 is AWESOME. I try to get some friends to play EQ also maybe they will.

[EQPrime]

alaplayer wrote:

I had not play EQ or EQ2 yet. I didn't know until I saw on alaplayas web site. I like it so far, it might be ok S4 has some very nice weapons in the store, I don't like the kiddie games there but S4 is AWESOME. I try to get some friends to play EQ also maybe they will.

Don't worry, I'm sure alaplayer will add raid gear to the station store as soon as they get their hands on the game!

[Trevynoae]

Uguv@Mistmoore wrote:

alaplayer wrote:

I had not play EQ or EQ2 yet. I didn't know until I saw on alaplayas web site. I like it so far, it might be ok S4 has some very nice weapons in the store, I don't like the kiddie games there but S4 is AWESOME. I try to get some friends to play EQ also maybe they will.

Don't worry, I'm sure alaplayer will add raid gear to the station store as soon as they get their hands on the game!

for just a euro or two ... valid for 30 days before it poofs

(and they did that to s4 after pro7 took over as far as I can tell looking at the timeline - so while they have good excuses for many thing - not for that.)

oh wait - we already have sort of ... glass weapons!

[Morgania434]

Still no word, how sad. Oh wait!! There are new SC items up!! Everything is fine here, move along!