When will station.com be available?

Juull · 06-03-2010, 09:56 AM

I have been trying to enter a SF activation code for several hours, and the launcher keeps telling me that the site is "currently undergoing a scheduled maintenance". When I try to access it using the "My Account" link at the top of this page, Firefox warns me that "You have asked Firefox to connectsecurely to account.station.sony.com, but we can't confirm that your connection is secure" and asks me if I want to create a security exception.

I haven't been able to find a maintence schedule anywhere - can someone tell me when it will be possible to upgrade my account? Thanks!

Shareana · 06-03-2010, 10:03 AM

Looks like they have a certificate issue perhaps (not sure since I am not a TSR). They come into work in a few hours, hopefully by then it will be up and working.

I am sorry that you have to wait, but now is a great time to do some research to see how the game has changed or to make plans SMILEY

Juull · 06-03-2010, 10:09 AM

Only problem with that is the plan was already made - I have an AA build just itching to be respeced and entered!

Ah well, looks like my server is coming down soon. Time to shut off the ole soul-sucker (aka my computer) and do something productive!

Shareana · 06-03-2010, 10:50 AM

Juul@Butcherblock wrote:

Only problem with that is the plan was already made - I have an AA build just itching to be respeced and entered!
Ah well, looks like my server is coming down soon. Time to shut off the ole soul-sucker (aka my computer) and do something productive!

Lol... That is also good... Get it all done so that you can play later today SMILEY

Juull · 06-03-2010, 05:03 PM

It'd be awesome to get a real answer about this - it has been about 12 hours now. I was hoping to get a RAF started tonight, but it's beginning to look like that isn't going to be possible either.

swg-worstgameever · 06-03-2010, 05:47 PM

Yeah, I too have been trying to add a Sentinel's Fate code to my account since early this morning, and tbh, this whole situation makes me regret upping my sub.

Bravo SOE. Way to warm the cockles of newly returned players with communication and timely fixes.

Shareana · 06-03-2010, 05:57 PM

Account Services and Commerce Maintenance - Thursday, June 3, 2010

That probably has something to do with it SMILEY

Brook · 06-03-2010, 06:04 PM

Ahhh, the answer comes only a half a day late...she needs a spankin SMILEY

Juull · 06-03-2010, 06:11 PM

Unfortunately, that post is less than helpful as we are now at 1+ hour past the end time. It really shouldn't be so hard to give a company money ...

An updated ETA would be appreciated.

Alenna · 06-03-2010, 06:28 PM

Juul@Butcherblock wrote:

Unfortunately, that post is less than helpful as we are now at 1+ hour past the end time. It really shouldn't be so hard to give a company money ...
An updated ETA would be appreciated.

Yep I have 2 game cards to activate

Shareana · 06-03-2010, 06:31 PM

Juul@Butcherblock wrote:

Unfortunately, that post is less than helpful as we are now at 1+ hour past the end time. It really shouldn't be so hard to give a company money ...
An updated ETA would be appreciated.

This is true... it is running a bit late. I will see what I can get out of Kiara....

Just found out that they are working on the wonkiness with the User permissions... so no time table right now that I can see SMILEY

Hokaluggie · 06-03-2010, 06:48 PM

Thanks for the small update. Keep up on it if you can. /Wink

BearClaw · 06-03-2010, 07:02 PM

Hokaluggie wrote:

Thanks for the small update. Keep up on it if you can. /Wink

I've been on it since 1pm PST SMILEY

All I can say is please be patient as they finish up the maintenance

weezwildthorn · 06-03-2010, 08:05 PM

4 hours past the 1pm pst (3pm est) and still not able to resubscribe. any info or are we goin to get a post about it after its back up? (just like the post of when it would of started)

weezwildthorn · 06-03-2010, 08:07 PM

3 hours** and (4pm est) wtb edit button

BearClaw · 06-03-2010, 08:08 PM

weezwildthorn wrote:

4 hours past the 1pm pst (3pm est) and still not able to resubscribe. any info or are we goin to get a post about it after its back up? (just like the post of when it would of started)

I dont have an ETA for you, Im sure there will be a post when it is complete. I also know that a sign is when the forums are brought down for the "restart" soon as they are back up. Things will return to normal. ie, Forum Permissions, Station Launcher, Station Store etc.

weezwildthorn · 06-03-2010, 08:29 PM

thanks

Manchine · 06-03-2010, 08:51 PM

I want to reactivate my account. Still waiting for the Maintenance to be done. Any Ideas?

agentsix · 06-03-2010, 09:32 PM

Wow.

First they forget to post Station.com going down for maint. Then they grossly underestimate the downtime.

Good old SoE. Now I'm thinking twice about coming back.

Shareana · 06-03-2010, 09:36 PM

Kiara has posted an update a bit ago...

Account Services and Commerce Maintenance - Thursday, June 3, 2010

Manchine · 06-03-2010, 09:56 PM

The only problem its 6 hours over due to be fixed (If I did the Math Right). Its already 9pm here on the Eastern Side of the Country.

Soluss2 · 06-03-2010, 10:42 PM

I too have been trying to enter a game code so I can start leveling my toon. I just came back after almost 2 years got all excited on pay day to go buy an expansion that I cannot use. Its going on 7 hours past the time mark. Would be nice to get an eta so I dont sit here all night hoping to play.

Reichadon · 06-03-2010, 10:50 PM

Same here i want to resub station acess and i cant give them my money god i miss SoE and there games no place like home now hurry up and fix this so i can give you my 30 bucks plus the SF xpac and getting a freind to replay so thats another 15 bucks there come on SoE you know you want my money.

Manchine · 06-03-2010, 10:52 PM

I got a friend who will be testing this out also. He now giving me the "Hey are they going to fix it? Should I really get a game that is down all the time?"

Hokaluggie · 06-03-2010, 11:17 PM

Only think of a few times the server of any kind have been down this long. Thanks for the updates on this. Any way to get a few extra goodies for those of us tring to retun and waiting this out? /Wink

Tia · 06-03-2010, 11:26 PM

Im looking to give the game resubscribe and was wondering when the site would be up to do so. Been trying every once and a while since about 4pm and nothing. Its now 8 30 pm my time.

weezwildthorn · 06-03-2010, 11:30 PM

this is gettin out of hand, is there an eta? or anything that can be send besides a very very vague and general reply on whats goin on here?

agentsix · 06-03-2010, 11:37 PM

This is the textbook definitin of fail.

Do they have high school interns working on this issue?

Tia · 06-03-2010, 11:42 PM

Honestly would we feel right if SOE didnt have extreeeeeeeeeeemly long down times?

Reichadon · 06-03-2010, 11:50 PM

SOE is atleast fixing things the right way unlike some other company's where there server go's down and dosnt come back up untill 2 days later and is constantly down all the time. SOE might have a bad name with certain game decisions but atleast they are not money hungry greedy devs that only care about the bottom line like one of there competetors.

06-03-2010, 10:03 AM	#2
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Looks like they have a certificate issue perhaps (not sure since I am not a TSR). They come into work in a few hours, hopefully by then it will be up and working. I am sorry that you have to wait, but now is a great time to do some research to see how the game has changed or to make plans __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

06-03-2010, 10:50 AM	#4
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Juul@Butcherblock wrote: Only problem with that is the plan was already made - I have an AA build just itching to be respeced and entered! Ah well, looks like my server is coming down soon. Time to shut off the ole soul-sucker (aka my computer) and do something productive! Lol... That is also good... Get it all done so that you can play later today __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

06-03-2010, 05:57 PM	#7
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Account Services and Commerce Maintenance - Thursday, June 3, 2010 That probably has something to do with it __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

06-03-2010, 06:04 PM	#8
Brook Tester Join Date: Apr 2005 Posts: 1,336	Ahhh, the answer comes only a half a day late...she needs a spankin __________________ But seriously, you're the kind of guy that zones into gears without a healer and spends the whole match talking about the fact there isn't a healer instead of contributing. I hate you, and everyone like you that plays this game. Please spend less time whining and more time winning, it contributes to the general growth of the game and makes gameplay more enjoyable for all.

06-03-2010, 06:28 PM	#10
Alenna Server: Guk Guild: Defenders of the Light Rank: Count Loremaster Join Date: Feb 2008 Posts: 1,938	Juul@Butcherblock wrote: Unfortunately, that post is less than helpful as we are now at 1+ hour past the end time. It really shouldn't be so hard to give a company money ... An updated ETA would be appreciated. Yep I have 2 game cards to activate __________________

06-03-2010, 09:56 AM	#1
Juull Server: Antonia Bayle Loremaster Join Date: Apr 2006 Posts: 159	I have been trying to enter a SF activation code for several hours, and the launcher keeps telling me that the site is "currently undergoing a scheduled maintenance". When I try to access it using the "My Account" link at the top of this page, Firefox warns me that "You have asked Firefox to connectsecurely to account.station.sony.com, but we can't confirm that your connection is secure" and asks me if I want to create a security exception. I haven't been able to find a maintence schedule anywhere - can someone tell me when it will be possible to upgrade my account? Thanks!

06-03-2010, 10:09 AM	#3
Juull Server: Antonia Bayle Loremaster Join Date: Apr 2006 Posts: 159	Only problem with that is the plan was already made - I have an AA build just itching to be respeced and entered! Ah well, looks like my server is coming down soon. Time to shut off the ole soul-sucker (aka my computer) and do something productive!

06-03-2010, 05:03 PM	#5
Juull Server: Antonia Bayle Loremaster Join Date: Apr 2006 Posts: 159	It'd be awesome to get a real answer about this - it has been about 12 hours now. I was hoping to get a RAF started tonight, but it's beginning to look like that isn't going to be possible either.

06-03-2010, 05:47 PM	#6
swg-worstgameever Loremaster Join Date: Apr 2005 Posts: 3	Yeah, I too have been trying to add a Sentinel's Fate code to my account since early this morning, and tbh, this whole situation makes me regret upping my sub. Bravo SOE. Way to warm the cockles of newly returned players with communication and timely fixes.

06-03-2010, 06:11 PM	#9
Juull Server: Antonia Bayle Loremaster Join Date: Apr 2006 Posts: 159	Unfortunately, that post is less than helpful as we are now at 1+ hour past the end time. It really shouldn't be so hard to give a company money ... An updated ETA would be appreciated.

06-03-2010, 06:31 PM	#11
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Juul@Butcherblock wrote: Unfortunately, that post is less than helpful as we are now at 1+ hour past the end time. It really shouldn't be so hard to give a company money ... An updated ETA would be appreciated. This is true... it is running a bit late. I will see what I can get out of Kiara.... Just found out that they are working on the wonkiness with the User permissions... so no time table right now that I can see __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

06-03-2010, 06:48 PM	#12
Hokaluggie Loremaster Join Date: Nov 2004 Posts: 7	Thanks for the small update. Keep up on it if you can. /Wink __________________ "Its good to be the king"

06-03-2010, 07:02 PM	#13
BearClaw Loremaster Join Date: Mar 2009 Posts: 40	Hokaluggie wrote: Thanks for the small update. Keep up on it if you can. /Wink I've been on it since 1pm PST All I can say is please be patient as they finish up the maintenance

06-03-2010, 08:05 PM	#14
weezwildthorn Lord Join Date: Feb 2010 Posts: 13	4 hours past the 1pm pst (3pm est) and still not able to resubscribe. any info or are we goin to get a post about it after its back up? (just like the post of when it would of started)

06-03-2010, 08:07 PM	#15
weezwildthorn Lord Join Date: Feb 2010 Posts: 13	3 hours** and (4pm est) wtb edit button

06-03-2010, 08:08 PM	#16
BearClaw Loremaster Join Date: Mar 2009 Posts: 40	weezwildthorn wrote: 4 hours past the 1pm pst (3pm est) and still not able to resubscribe. any info or are we goin to get a post about it after its back up? (just like the post of when it would of started) I dont have an ETA for you, Im sure there will be a post when it is complete. I also know that a sign is when the forums are brought down for the "restart" soon as they are back up. Things will return to normal. ie, Forum Permissions, Station Launcher, Station Store etc.

06-03-2010, 08:29 PM	#17
weezwildthorn Lord Join Date: Feb 2010 Posts: 13	thanks

06-03-2010, 08:51 PM	#18
Manchine Loremaster Join Date: Jun 2005 Posts: 20	I want to reactivate my account. Still waiting for the Maintenance to be done. Any Ideas?

06-03-2010, 09:32 PM	#19
agentsix Loremaster Join Date: Nov 2005 Posts: 291	Wow. First they forget to post Station.com going down for maint. Then they grossly underestimate the downtime. Good old SoE. Now I'm thinking twice about coming back.

06-03-2010, 09:36 PM	#20
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Kiara has posted an update a bit ago... Account Services and Commerce Maintenance - Thursday, June 3, 2010 __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

06-03-2010, 09:56 PM	#21
Manchine Loremaster Join Date: Jun 2005 Posts: 20	The only problem its 6 hours over due to be fixed (If I did the Math Right). Its already 9pm here on the Eastern Side of the Country.

06-03-2010, 10:42 PM	#22
Soluss2 Loremaster Join Date: Mar 2007 Posts: 196	I too have been trying to enter a game code so I can start leveling my toon. I just came back after almost 2 years got all excited on pay day to go buy an expansion that I cannot use. Its going on 7 hours past the time mark. Would be nice to get an eta so I dont sit here all night hoping to play.

06-03-2010, 10:50 PM	#23
Reichadon Loremaster Join Date: Nov 2004 Posts: 6	Same here i want to resub station acess and i cant give them my money god i miss SoE and there games no place like home now hurry up and fix this so i can give you my 30 bucks plus the SF xpac and getting a freind to replay so thats another 15 bucks there come on SoE you know you want my money.

06-03-2010, 10:52 PM	#24
Manchine Loremaster Join Date: Jun 2005 Posts: 20	I got a friend who will be testing this out also. He now giving me the "Hey are they going to fix it? Should I really get a game that is down all the time?"

06-03-2010, 11:17 PM	#25
Hokaluggie Loremaster Join Date: Nov 2004 Posts: 7	Only think of a few times the server of any kind have been down this long. Thanks for the updates on this. Any way to get a few extra goodies for those of us tring to retun and waiting this out? /Wink __________________ "Its good to be the king"

06-03-2010, 11:26 PM	#26
Tia General Join Date: Jun 2010 Posts: 2	Im looking to give the game resubscribe and was wondering when the site would be up to do so. Been trying every once and a while since about 4pm and nothing. Its now 8 30 pm my time.

06-03-2010, 11:30 PM	#27
weezwildthorn Lord Join Date: Feb 2010 Posts: 13	this is gettin out of hand, is there an eta? or anything that can be send besides a very very vague and general reply on whats goin on here?

06-03-2010, 11:37 PM	#28
agentsix Loremaster Join Date: Nov 2005 Posts: 291	This is the textbook definitin of fail. Do they have high school interns working on this issue?

06-03-2010, 11:42 PM	#29
Tia General Join Date: Jun 2010 Posts: 2	Honestly would we feel right if SOE didnt have extreeeeeeeeeeemly long down times?

06-03-2010, 11:50 PM	#30
Reichadon Loremaster Join Date: Nov 2004 Posts: 6	SOE is atleast fixing things the right way unlike some other company's where there server go's down and dosnt come back up untill 2 days later and is constantly down all the time. SOE might have a bad name with certain game decisions but atleast they are not money hungry greedy devs that only care about the bottom line like one of there competetors.