Cannot conect to login

Zaganoth · 03-08-2011, 12:43 PM

I cannot connect to the login servers, it cycles through them unable to connect. In the end i get the "Could not connect to login server. The server may be busy; please try again in a few minutes". Been trying for 30 minutes. Everything is fine on my end, no firewalls, great 30mb cable connection, no problems. Reset rounter/modem and everything. I really feel as thought my game did not do toays update. Is there any way to force it to update?

Feylone · 03-08-2011, 12:46 PM

Servers down for an update.

Ojarra · 03-08-2011, 12:54 PM

Ok, 10AM servers go down for maint.,,,server status page had them all green until just now, 10:52AM,,,now they they are all down, but was able to get to login screen,,,[Removed for Content],,,

Sleap · 03-08-2011, 12:58 PM

Write this down, take a little note.. country song in my head. But seriously write this down, servers are down every (most of the times) Tues and Thurs 10am EST for atleast an hour.

Thorand · 03-08-2011, 12:59 PM

Ah, yes. The old "Server down for an update" answer. Well, guess what! That answer doesn't cut it anymore. This is the 3rd or 4th time since DOV went live that this has happened. Each time, the EQ Network Page says "All servers are up" and so does the Tab on the new Station Launcher. Last time this happened, I was given an answer by a SOE Volunteer that you shouldn't pay attention to those pages because they aren't accurate.

Oh? Really? So my response was if they aren't accurate, then how is anyone to know when an update is finished and the game is ready to play? I'm not very good at guessing.

My theory now is that either the update has screwed up (highly likely based on past experience) or someone forgot to throw the switch to turn the servers back on. (Also highly likely since it has happened in the past.) Anyhow, nothing we can do except complain about it and continue to pay the monthly fee. Oh, we could quit the game though, couldn't we?

Ojarra · 03-08-2011, 01:00 PM

I know that,,,my comment concerns the server status page not being updated,,,so at 10:45ish when i checked it, it said servers were up, which obviously was not the case,,,

Exactly, so whats the point of having an update page if its never updated correctly?

Sleap · 03-08-2011, 01:02 PM

Ya, the website's network status page hasnt been reflecting the server status since DoV launch. Only change i see is when they Lock the servers, then the network status page will change to Locked, then eventually All Servers Up.

Ojarra · 03-08-2011, 01:03 PM

I got news for u, that page hasn't been working right for awhile now, way b4 DOV,,,

Sleap · 03-08-2011, 01:09 PM

Well i havent been patrolling the network status page any longer than a few weeks, so thats news to me.

Pendant · 03-08-2011, 01:10 PM

Ojarra@Antonia Bayle wrote:

[...] whats the point of having an update page if its never updated correctly?

It's a timesink: can't login? Visit server update page... (wait) oh, look, it says it's up now, I'll try again... (wait).

Result: Most of the time these problems don't last long enough for people to notice that they're being fooled.

Moral: Don't believe everything you read on the innerwebz.

Zaganoth · 03-08-2011, 08:00 PM

Yeah working now. Used to be on first shift so never knew when updates were. Been on 2nd shift for first time in 6 years SMILEY

TSR-JoshuaM · 03-08-2011, 09:01 PM

This all occurred before my shift but feel free to let me know if any issues are persisting.

Vlahkmaak · 03-16-2011, 04:41 PM

moved to new thread same issue.

03-08-2011, 12:58 PM	#4
Sleap Server: Befallen Guild: Elysian Storm Rank: Leader Loremaster Join Date: May 2005 Posts: 369	Write this down, take a little note.. country song in my head. But seriously write this down, servers are down every (most of the times) Tues and Thurs 10am EST for atleast an hour. __________________ Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!

03-08-2011, 01:02 PM	#7
Sleap Server: Befallen Guild: Elysian Storm Rank: Leader Loremaster Join Date: May 2005 Posts: 369	Ya, the website's network status page hasnt been reflecting the server status since DoV launch. Only change i see is when they Lock the servers, then the network status page will change to Locked, then eventually All Servers Up. __________________ Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!

03-08-2011, 01:09 PM	#9
Sleap Server: Befallen Guild: Elysian Storm Rank: Leader Loremaster Join Date: May 2005 Posts: 369	Well i havent been patrolling the network status page any longer than a few weeks, so thats news to me. __________________ Life is like a box of chocolates, you never know what you're going to get. Your life, however is more like a box of ACTIVE GRENADES!

03-08-2011, 01:10 PM	#10
Pendant Loremaster Join Date: Feb 2005 Posts: 166	Ojarra@Antonia Bayle wrote: [...] whats the point of having an update page if its never updated correctly? It's a timesink: can't login? Visit server update page... (wait) oh, look, it says it's up now, I'll try again... (wait). Result: Most of the time these problems don't last long enough for people to notice that they're being fooled. Moral: Don't believe everything you read on the innerwebz. __________________ -- seefar@nektulos Smelly Nelly of Lonewolf What am I doing here? I'd rather be in Norrath!

03-08-2011, 09:01 PM	#12
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	This all occurred before my shift but feel free to let me know if any issues are persisting. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

03-08-2011, 12:43 PM	#1
Zaganoth Lord Join Date: May 2010 Posts: 14	I cannot connect to the login servers, it cycles through them unable to connect. In the end i get the "Could not connect to login server. The server may be busy; please try again in a few minutes". Been trying for 30 minutes. Everything is fine on my end, no firewalls, great 30mb cable connection, no problems. Reset rounter/modem and everything. I really feel as thought my game did not do toays update. Is there any way to force it to update?

03-08-2011, 12:46 PM	#2
Feylone Server: Unrest_old Guild: Fabled of Najena Rank: Leader Loremaster Join Date: Oct 2006 Posts: 23	Servers down for an update.

03-08-2011, 12:54 PM	#3
Ojarra Server: Antonia Bayle Guild: Acta non Verba Rank: Junior Member - 50k status points Elder Join Date: Oct 2010 Posts: 27	Ok, 10AM servers go down for maint.,,,server status page had them all green until just now, 10:52AM,,,now they they are all down, but was able to get to login screen,,,[Removed for Content],,,

03-08-2011, 12:59 PM	#5
Thorand Loremaster Join Date: Nov 2004 Posts: 46	Ah, yes. The old "Server down for an update" answer. Well, guess what! That answer doesn't cut it anymore. This is the 3rd or 4th time since DOV went live that this has happened. Each time, the EQ Network Page says "All servers are up" and so does the Tab on the new Station Launcher. Last time this happened, I was given an answer by a SOE Volunteer that you shouldn't pay attention to those pages because they aren't accurate. Oh? Really? So my response was if they aren't accurate, then how is anyone to know when an update is finished and the game is ready to play? I'm not very good at guessing. My theory now is that either the update has screwed up (highly likely based on past experience) or someone forgot to throw the switch to turn the servers back on. (Also highly likely since it has happened in the past.) Anyhow, nothing we can do except complain about it and continue to pay the monthly fee. Oh, we could quit the game though, couldn't we?

03-08-2011, 01:00 PM	#6
Ojarra Server: Antonia Bayle Guild: Acta non Verba Rank: Junior Member - 50k status points Elder Join Date: Oct 2010 Posts: 27	I know that,,,my comment concerns the server status page not being updated,,,so at 10:45ish when i checked it, it said servers were up, which obviously was not the case,,, Exactly, so whats the point of having an update page if its never updated correctly?

03-08-2011, 01:03 PM	#8
Ojarra Server: Antonia Bayle Guild: Acta non Verba Rank: Junior Member - 50k status points Elder Join Date: Oct 2010 Posts: 27	I got news for u, that page hasn't been working right for awhile now, way b4 DOV,,,

03-08-2011, 08:00 PM	#11
Zaganoth Lord Join Date: May 2010 Posts: 14	Yeah working now. Used to be on first shift so never knew when updates were. Been on 2nd shift for first time in 6 years

03-16-2011, 04:41 PM	#13
Vlahkmaak Server: Venekor Guild: Opus Dei Rank: Captain Loremaster Join Date: Feb 2005 Location: Yucaipa, CA Posts: 1,213	moved to new thread same issue. __________________ Obin 92 Iksar Necro Opus Dei Nagafen Vlahkmaak 92 Troll Guardian Nagafen Dwyrm 92 Dwarf Paladin Nagafen Shoofaug 92 Iksar bruiser Nagafen Vlah 92 Troll Inqy Nagafen Vlahk 50 SK Nagafen Glavlahnus 92 Woodelf Ranger, betrayed and back again Cructik 92 TROLL BL Nagafen