Claims

laynesmart · 05-10-2010, 11:48 AM

Hello, new to everquest.

One of the things i enjoy'd about the game was "Legands of Norrath", to stop and play a game while waiting on something ingame. For some reason, once i bought the game and started playing i could no longer play LON in-game. Can someone tell me why i can't play in-game? I also claim'd a bunch of packs and a starter deck from ingame but i can't get them on LON. When i go on LON from my computer, none of the card packs are there. I sent a ticket in and no response, SMILEY Has anyone heard about this problem or what i might be able to do about it?

THanks for your time.

GrunEQ · 05-10-2010, 12:03 PM

I believe this post belongs in the LoN forum.

laynesmart · 05-10-2010, 12:24 PM

its an ingame claim issue, and they don't respon'd over there.

Delameko Stone · 05-10-2010, 12:48 PM

Firstly, are you using the same account for both EQ2 and the external LoN client?

Secondly, what happens when you type /lon? Throws an error? Doesn't do anything? Could do with some more details.

Thirdly, if you claimed something ingame, it might've come packed and you need to find it in your bags, right-click and select 'unpack'.

Saihung23 · 05-10-2010, 01:02 PM

I have often heard that it is best to play LoN in game when you first log in or to just play outside of EQ2.

I personally have only had LoN open up when I first log in, I have never had it work after playing and loading zones.

The /claim issue I am not sure of any answers.

Hopefully this gets worked out for you.

try a /petition if you have not already.

Reapicheap · 05-10-2010, 02:33 PM

laynesmart wrote:

Hello, new to everquest.
One of the things i enjoy'd about the game was "Legands of Norrath", to stop and play a game while waiting on something ingame. For some reason, once i bought the game and started playing i could no longer play LON in-game. Can someone tell me why i can't play in-game? I also claim'd a bunch of packs and a starter deck from ingame but i can't get them on LON. When i go on LON from my computer, none of the card packs are there. I sent a ticket in and no response, Has anyone heard about this problem or what i might be able to do about it?
THanks for your time.

What exactly are you told when you type /lon in-game? Does it not start, give an error, or simply not let you log into your existing LoN account? If it's the last one, you probably don't have your LON account associated with your EQ2 account. A quick (relatively speaking) call to customer service should fix that problem.

The claim issue is probably linked to the first issue. Again, call customer service to get your various accounts linked together so that you can access them properly, and you will probably see your claimed packs waiting for you.

05-10-2010, 11:48 AM	#1
laynesmart Lord Join Date: Apr 2010 Posts: 21	Hello, new to everquest. One of the things i enjoy'd about the game was "Legands of Norrath", to stop and play a game while waiting on something ingame. For some reason, once i bought the game and started playing i could no longer play LON in-game. Can someone tell me why i can't play in-game? I also claim'd a bunch of packs and a starter deck from ingame but i can't get them on LON. When i go on LON from my computer, none of the card packs are there. I sent a ticket in and no response, Has anyone heard about this problem or what i might be able to do about it? THanks for your time.

05-10-2010, 12:03 PM	#2
GrunEQ Tester Join Date: Dec 2004 Posts: 1,307	I believe this post belongs in the LoN forum. __________________ GrunEQ2 "O to be a voyager and a yoyeur no longer."

05-10-2010, 01:02 PM	#5
Saihung23 Loremaster Join Date: Feb 2005 Location: Delaware:Home of...Home of...we got stuff! Posts: 1,527	I have often heard that it is best to play LoN in game when you first log in or to just play outside of EQ2. I personally have only had LoN open up when I first log in, I have never had it work after playing and loading zones. The /claim issue I am not sure of any answers. Hopefully this gets worked out for you. try a /petition if you have not already. __________________

05-10-2010, 02:33 PM	#6
Reapicheap Server: Antonia Bayle Guild: Acolytes of Valor Rank: Squire Lord Join Date: Apr 2009 Posts: 271	laynesmart wrote: Hello, new to everquest. One of the things i enjoy'd about the game was "Legands of Norrath", to stop and play a game while waiting on something ingame. For some reason, once i bought the game and started playing i could no longer play LON in-game. Can someone tell me why i can't play in-game? I also claim'd a bunch of packs and a starter deck from ingame but i can't get them on LON. When i go on LON from my computer, none of the card packs are there. I sent a ticket in and no response, Has anyone heard about this problem or what i might be able to do about it? THanks for your time. What exactly are you told when you type /lon in-game? Does it not start, give an error, or simply not let you log into your existing LoN account? If it's the last one, you probably don't have your LON account associated with your EQ2 account. A quick (relatively speaking) call to customer service should fix that problem. The claim issue is probably linked to the first issue. Again, call customer service to get your various accounts linked together so that you can access them properly, and you will probably see your claimed packs waiting for you. __________________

05-10-2010, 12:24 PM	#3
laynesmart Lord Join Date: Apr 2010 Posts: 21	its an ingame claim issue, and they don't respon'd over there.

05-10-2010, 12:48 PM	#4
Delameko Stone Loremaster Join Date: Jun 2005 Location: UK Posts: 279	Firstly, are you using the same account for both EQ2 and the external LoN client? Secondly, what happens when you type /lon? Throws an error? Doesn't do anything? Could do with some more details. Thirdly, if you claimed something ingame, it might've come packed and you need to find it in your bags, right-click and select 'unpack'.