"could not connect to a login server. the servers may be busy please try again in a few minutes."

Snidecly · 04-26-2009, 01:55 AM

so i just bought Everquest 2 with the desert of flames expansion pack and im having a huge connection problem

i enter the game fine

i enter my account name and password

it tells me its "trying to log in server1" followed by "could not connect to a login server. the servers may be busy please try again in a few minutes."

ive been trying for 2hours to fix this and i am frustrated can anyone help??

Wingrider01 · 04-26-2009, 09:03 AM

Snideclyde wrote:

so i just bought Everquest 2 with the desert of flames expansion pack and im having a huge connection problem
i enter the game fine
i enter my account name and password
it tells me its "trying to log in server1" followed by "could not connect to a login server. the servers may be busy please try again in a few minutes."
ive been trying for 2hours to fix this and i am frustrated can anyone help??

more then likely a firewall issue. You don;t mention which you use, but you will need to authorize the program at teh firewall - if you are using the old launcher it is eq2.exe and everquest2.exe

Yumena · 04-27-2009, 01:43 PM

I am getting this too.

However this is not normal - I usually login fine. There must be an error which is not your end.

Eyefon · 04-27-2009, 01:45 PM

I have the same problem.

Apparently they're doing a system maintenance downtime for 5 hours.

Eyefon · 04-27-2009, 01:46 PM

" From 9:00 AM PDT until 1:00 PM PDT on Monday, April 27, 2009, all of the SOE services and games will be undergoing maintenance and will be unavailable.

This might also cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete.

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed."

(taken from another thread in this forum)

Wingrider01 · 04-27-2009, 02:57 PM

Yumena wrote:

I am getting this too.
However this is not normal - I usually login fine. There must be an error which is not your end.

there is posted maintence today (04/27), the OP's problem was reported on 04/25. It is a new install, major chance it is a misconfigured firewall behidn the problem

TSR-DanielH · 04-27-2009, 07:45 PM

Wingrider01 wrote:

there is posted maintence today (04/27), the OP's problem was reported on 04/25. It is a new install, major chance it is a misconfigured firewall behidn the problem

This is correct.

If it's not a firewall issue then the router would be the next most likely culprit. You might want to try bypassing your router so that your computer is plugged directly into the modem. That will tell us whether or not it is being caused by a blocked port.

Snidecly · 04-27-2009, 08:58 PM

actually you're all wrong the problem was rather simple... i forgot to update XD

thanks for all the replies and all of you who helped btw, its good to know that if i ever do have a real issue i can rely on the community to help me out SMILEY

04-26-2009, 09:03 AM	#2
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Snideclyde wrote: so i just bought Everquest 2 with the desert of flames expansion pack and im having a huge connection problem i enter the game fine i enter my account name and password it tells me its "trying to log in server1" followed by "could not connect to a login server. the servers may be busy please try again in a few minutes." ive been trying for 2hours to fix this and i am frustrated can anyone help?? more then likely a firewall issue. You don;t mention which you use, but you will need to authorize the program at teh firewall - if you are using the old launcher it is eq2.exe and everquest2.exe __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

04-27-2009, 01:43 PM	#3
Yumena Loremaster Join Date: Nov 2004 Posts: 54	I am getting this too. However this is not normal - I usually login fine. There must be an error which is not your end. __________________ Tecno 76th Level Troll Necro 40th Level Tailor on Splitpaw Dethorn 57th Level Dwarven Guardian on Splitpaw Yumena 13th Level Barbarian Inquisitor on Splitpaw

04-27-2009, 01:45 PM	#4
Eyefon Server: Antonia Bayle Guild: Blackhawks Rank: Senior Member General Join Date: Jul 2008 Posts: 158	I have the same problem. Apparently they're doing a system maintenance downtime for 5 hours. __________________

04-27-2009, 01:46 PM	#5
Eyefon Server: Antonia Bayle Guild: Blackhawks Rank: Senior Member General Join Date: Jul 2008 Posts: 158	" From 9:00 AM PDT until 1:00 PM PDT on Monday, April 27, 2009, all of the SOE services and games will be undergoing maintenance and will be unavailable. This might also cause some forum accounts to temporarily lose permissions, due to the inability to verify account status while the maintenance is taking place. This is only temporary and normal permissions will return automatically once the maintenance is complete. We apologize for this interruption and will resume all affected services as soon as the maintenance is completed." (taken from another thread in this forum) __________________

04-27-2009, 02:57 PM	#6
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Yumena wrote: I am getting this too. However this is not normal - I usually login fine. There must be an error which is not your end. there is posted maintence today (04/27), the OP's problem was reported on 04/25. It is a new install, major chance it is a misconfigured firewall behidn the problem __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

04-26-2009, 01:55 AM	#1
Snidecly General Join Date: Apr 2009 Posts: 2	so i just bought Everquest 2 with the desert of flames expansion pack and im having a huge connection problem i enter the game fine i enter my account name and password it tells me its "trying to log in server1" followed by "could not connect to a login server. the servers may be busy please try again in a few minutes." ive been trying for 2hours to fix this and i am frustrated can anyone help??

04-27-2009, 07:45 PM	#7
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Wingrider01 wrote: there is posted maintence today (04/27), the OP's problem was reported on 04/25. It is a new install, major chance it is a misconfigured firewall behidn the problem This is correct. If it's not a firewall issue then the router would be the next most likely culprit. You might want to try bypassing your router so that your computer is plugged directly into the modem. That will tell us whether or not it is being caused by a blocked port. __________________ Daniel H Technical Support Representative Sony Online Entertainment

04-27-2009, 08:58 PM	#8
Snidecly General Join Date: Apr 2009 Posts: 2	actually you're all wrong the problem was rather simple... i forgot to update XD thanks for all the replies and all of you who helped btw, its good to know that if i ever do have a real issue i can rely on the community to help me out