Multiple zones are down on Najena

Dimhammer · 09-19-2008, 03:57 PM

I don't know where else to post this but seems that most zones have crashed on the Najena server. The only character I can log in is in Neriak. Characters in Jarsath Wastes, Kylong Planes, North Qeynos, Butcher block mountains, Timerous Deep cannot log in at this time.

TSR-DanielH · 09-19-2008, 04:17 PM

I'll make a character on Najena and check out those zones real quick. Thanks for letting us know.

Terrius · 09-19-2008, 04:21 PM

Not sure if the zone is down or not, but i cant zone into my assassin who's in everfrost on Antonia Bayle. Just sits at connecting to zone server for a few minutes and throws me back to Character select SMILEY

Kainen77 · 09-19-2008, 04:25 PM

I also cannot login in various toons on couple of different accounts and servers. I was able to login to Permafrost, no luck on Butcherblock, Antonia Bayle, Lucan D'Lere

Terrius · 09-19-2008, 04:28 PM

yup no dice on any of my characters on my second account O.o it's odd. Also cant log into any of the station websites the login pages just timeout SMILEY

not sure if that's related or not

Brook · 09-19-2008, 04:28 PM

Dang Gnomes!

Kainen77 · 09-19-2008, 04:30 PM

Station Launcher will not allow me to login to the game select screen.

TSR-DanielH · 09-19-2008, 04:30 PM

I checked and all of the zone servers are up. I did a /who in the zones mentioned in the first post and saw several other people in each area.If several people are experiencing this problem then it is possible that a session server may be down. I'm going to contact the platform support team and see if I can get some info.

Dimhammer · 09-19-2008, 04:46 PM

I have 2 accounts with multiple characters. I had 1 I could log in as he was in Butcherblock. I tried zoning him into Timorous deep and got booted and couldn't log him back in. I only have 1 character left that I can log in and he's in Neriak at the moment.

Kainen77 · 09-19-2008, 04:50 PM

I can login on Permafrost and Befallen, Still cannot login on AB or Lucan. I also cannot login to my account where I can change my account info.. Webpage keeps timing out, and Station Launcher is still not working.

Terrius · 09-19-2008, 04:52 PM

well i'm glad i'm not the only one with acount login issues. Still wont let me log into any of the station sites other than the forums SMILEY and still no luck on getting into the game on my second account SMILEY

Edit|| by wont let me log in i mean it times out on all the login pages

Kainen77 · 09-19-2008, 04:52 PM

More Info

I had ONE toon I managed to get logged in on AB in QH, There were lots of people in there, but as soon as I zoned to SQ it kicked my toon from the game and he can no longer login to the game. Gives me a Server disconnect and boots me back to char select screen.

Dimhammer · 09-19-2008, 04:58 PM

Yeah it seems to be just a few of us with this problem. Since there seems to be a tons of people in the game not experiencing any problems at all.

Terrius · 09-19-2008, 05:14 PM

Just means we're the special ones! SMILEY

Still no luck on getting in game or with the login pages SMILEY

Dimhammer · 09-19-2008, 05:18 PM

Is there a file or 2 we can delete and download again that may fix this problem?

Terrius · 09-19-2008, 05:20 PM

I'm gonna guess it's something serverside cause otherwise i'd be having issues with my internet and i wouldnt beable to log into my Monk that's in Blackburrow on AB. He my only character that gets past Connecting to zone server on my second account.

Kainen77 · 09-19-2008, 05:26 PM

I've tried deleted login cache, char cache eq2 cfg file.. Nothing worked, I rebooted etc.

I cannot login to my account on this website, and I cannot zone any of my toons or they can no longer login in.

HELP!

Terrius · 09-19-2008, 05:40 PM

Wonder how many people arnt posting and are having this problem, I'm thinking not many must be if it's so quiet in here.

Kainen77 · 09-19-2008, 05:43 PM

I'm not sure but I can't open a petition, the website times out and I cannot go to live help either, the website crashes when I try that as well.

Dimhammer · 09-19-2008, 05:56 PM

Yeah the ingame support page times out for me too. I'm sick and tired of waiting for some help on this issue so I'm going to go play Force Unleashed for a few hours and hope the problem is fixed when I get back.

Terrius · 09-19-2008, 06:00 PM

:/ would be nice to know atleast what's wrong

Noone · 09-19-2008, 06:18 PM

I cannot login on any of my accounts.

Can a TSR post some kind of an update please?

Terrius · 09-19-2008, 06:41 PM

no news or update? SMILEY

I be a sad panda

Noone · 09-19-2008, 07:04 PM

Come on Sony... give us something here.!!!

If it's not on your end.. tell us what we need to do on our end? I can't get into online help it just times out.

Dimhammer · 09-19-2008, 07:11 PM

Hmm still nothing? Maybe I should go re-subscribe to one of the competitors games.

Terrius · 09-19-2008, 07:15 PM

a simple "we're not sure what's wrong but we're looking into it" would be nice. hope they didnt just write this off :/

EDIT||| I was just able to log into other parts of the website!!! yay! hope that means it's fixed!

EDIT2| Woot! it's working, I'm glad you guys fixed it SMILEY *dances and runs off to get his EQ2 fix*

TSR-DanielH · 09-19-2008, 08:13 PM

Sorry for the delay but I didn't have any information yet. I believe it should be fixed at this point, though.Is anyone still having this problem? If so, you may want to provide me with the station name(through PM) so I can check if it is account related.

PancakePyro · 09-19-2008, 11:52 PM

Add me to the list of people who cant log in ... But i guess since people are in these zones, the problem is all in our head ... right?

Dimhammer · 09-20-2008, 12:07 AM

Everything seems to be ok now. Don't suppose you can share what the problem was?

PancakePyro · 09-20-2008, 12:44 AM

I'm still screwed .... it wouldnt be so frustrating if i knew [Removed for Content] was going on, gimme a clue ... i'll start naming off problems, you just tell me if im getting hot or cold

09-19-2008, 03:57 PM	#1
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	I don't know where else to post this but seems that most zones have crashed on the Najena server. The only character I can log in is in Neriak. Characters in Jarsath Wastes, Kylong Planes, North Qeynos, Butcher block mountains, Timerous Deep cannot log in at this time. __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-19-2008, 04:17 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	I'll make a character on Najena and check out those zones real quick. Thanks for letting us know. __________________ Daniel H Technical Support Representative Sony Online Entertainment

09-19-2008, 04:25 PM	#4
Kainen77 Loremaster Join Date: Dec 2007 Posts: 11	I also cannot login in various toons on couple of different accounts and servers. I was able to login to Permafrost, no luck on Butcherblock, Antonia Bayle, Lucan D'Lere __________________

09-19-2008, 04:28 PM	#5
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	yup no dice on any of my characters on my second account O.o it's odd. Also cant log into any of the station websites the login pages just timeout not sure if that's related or not

09-19-2008, 04:28 PM	#6
Brook Tester Join Date: Apr 2005 Posts: 1,336	Dang Gnomes! __________________ But seriously, you're the kind of guy that zones into gears without a healer and spends the whole match talking about the fact there isn't a healer instead of contributing. I hate you, and everyone like you that plays this game. Please spend less time whining and more time winning, it contributes to the general growth of the game and makes gameplay more enjoyable for all.

09-19-2008, 04:21 PM	#3
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	Not sure if the zone is down or not, but i cant zone into my assassin who's in everfrost on Antonia Bayle. Just sits at connecting to zone server for a few minutes and throws me back to Character select

09-19-2008, 04:30 PM	#7
Kainen77 Loremaster Join Date: Dec 2007 Posts: 11	Station Launcher will not allow me to login to the game select screen. __________________

09-19-2008, 04:46 PM	#9
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	I have 2 accounts with multiple characters. I had 1 I could log in as he was in Butcherblock. I tried zoning him into Timorous deep and got booted and couldn't log him back in. I only have 1 character left that I can log in and he's in Neriak at the moment. __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-19-2008, 04:50 PM	#10
Kainen77 Loremaster Join Date: Dec 2007 Posts: 11	I can login on Permafrost and Befallen, Still cannot login on AB or Lucan. I also cannot login to my account where I can change my account info.. Webpage keeps timing out, and Station Launcher is still not working. __________________

09-19-2008, 04:52 PM	#11
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	well i'm glad i'm not the only one with acount login issues. Still wont let me log into any of the station sites other than the forums and still no luck on getting into the game on my second account Edit\|\| by wont let me log in i mean it times out on all the login pages

09-19-2008, 04:52 PM	#12
Kainen77 Loremaster Join Date: Dec 2007 Posts: 11	More Info I had ONE toon I managed to get logged in on AB in QH, There were lots of people in there, but as soon as I zoned to SQ it kicked my toon from the game and he can no longer login to the game. Gives me a Server disconnect and boots me back to char select screen. __________________

09-19-2008, 04:58 PM	#13
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	Yeah it seems to be just a few of us with this problem. Since there seems to be a tons of people in the game not experiencing any problems at all. __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-19-2008, 05:14 PM	#14
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	Just means we're the special ones! Still no luck on getting in game or with the login pages

09-19-2008, 05:18 PM	#15
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	Is there a file or 2 we can delete and download again that may fix this problem? __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-19-2008, 05:20 PM	#16
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	I'm gonna guess it's something serverside cause otherwise i'd be having issues with my internet and i wouldnt beable to log into my Monk that's in Blackburrow on AB. He my only character that gets past Connecting to zone server on my second account.

09-19-2008, 05:26 PM	#17
Kainen77 Loremaster Join Date: Dec 2007 Posts: 11	I've tried deleted login cache, char cache eq2 cfg file.. Nothing worked, I rebooted etc. I cannot login to my account on this website, and I cannot zone any of my toons or they can no longer login in. HELP! __________________

09-19-2008, 05:40 PM	#18
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	Wonder how many people arnt posting and are having this problem, I'm thinking not many must be if it's so quiet in here.

09-19-2008, 05:43 PM	#19
Kainen77 Loremaster Join Date: Dec 2007 Posts: 11	I'm not sure but I can't open a petition, the website times out and I cannot go to live help either, the website crashes when I try that as well. __________________

09-19-2008, 05:56 PM	#20
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	Yeah the ingame support page times out for me too. I'm sick and tired of waiting for some help on this issue so I'm going to go play Force Unleashed for a few hours and hope the problem is fixed when I get back. __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-19-2008, 06:00 PM	#21
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	:/ would be nice to know atleast what's wrong

09-19-2008, 06:18 PM	#22
Noone Hero Join Date: Feb 2008 Posts: 5	I cannot login on any of my accounts. Can a TSR post some kind of an update please?

09-19-2008, 06:41 PM	#23
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	no news or update? I be a sad panda

09-19-2008, 07:04 PM	#24
Noone Hero Join Date: Feb 2008 Posts: 5	Come on Sony... give us something here.!!! If it's not on your end.. tell us what we need to do on our end? I can't get into online help it just times out.

09-19-2008, 07:11 PM	#25
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	Hmm still nothing? Maybe I should go re-subscribe to one of the competitors games. __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-19-2008, 07:15 PM	#26
Terrius Loremaster Join Date: Jun 2006 Location: Canada, We have Hockey and Beer, eh! Posts: 505	a simple "we're not sure what's wrong but we're looking into it" would be nice. hope they didnt just write this off :/ EDIT\|\|\| I was just able to log into other parts of the website!!! yay! hope that means it's fixed! EDIT2\| Woot! it's working, I'm glad you guys fixed it dances and runs off to get his EQ2 fix

09-19-2008, 08:13 PM	#27
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Sorry for the delay but I didn't have any information yet. I believe it should be fixed at this point, though.Is anyone still having this problem? If so, you may want to provide me with the station name(through PM) so I can check if it is account related. __________________ Daniel H Technical Support Representative Sony Online Entertainment

09-19-2008, 11:52 PM	#28
PancakePyro Loremaster Join Date: Feb 2006 Posts: 5	Add me to the list of people who cant log in ... But i guess since people are in these zones, the problem is all in our head ... right?

09-20-2008, 12:07 AM	#29
Dimhammer Loremaster Join Date: Nov 2004 Posts: 154	Everything seems to be ok now. Don't suppose you can share what the problem was? __________________ Dimitus 90 Monk Physar 90 Assassin Dimwood 90 Fury Dimitunes 90 Dirge Diihoib 90 Coercer Cywath 90 Warlock Dimisitor 90 Inquisitor Delath 90 Shadowknight

09-20-2008, 12:44 AM	#30
PancakePyro Loremaster Join Date: Feb 2006 Posts: 5	I'm still screwed .... it wouldnt be so frustrating if i knew [Removed for Content] was going on, gimme a clue ... i'll start naming off problems, you just tell me if im getting hot or cold