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#1 |
Loremaster
Join Date: May 2005
Posts: 4
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![]() I've previously posted under "Chain LD's"---forgive my newbness in not knowing how to do links. Quick summary: In past had problems staying in game, when char logged in I would be almost immediately kicked back to char select screen, despite a good cable connection and no previous problems for 2+ years playing the game. Would happen on both my laptop (wireless router) and main comp, on both of my two accounts, with anti-virus stuff inactivated. Since then had cable company fix an outdoor line and channel the connection to comp to even enhance connectivity further. I also had alot of excess memory freed up on main comp to run the game better. The result to date is that I can now play one of my accounts on one my comps (main or laptop), but I can't play both simultaneously (two box). For instance, one session I will only be able to play with the laptop on account #2 (account #1 won't work on laptop or main comp). I will then camp out or something. With the laptop, only account #1 will work now, but not account #2, which I was just playing 1 minute ago without problems. Next day I log in, laptop won't work on either account. But can get account #1 up with main comp, but not account #2 characters. Basically, when I want to play now, I got a 1/4 chance of figuring out which combination it will be for the night....fun, fun. I did the online chat session in Support previously, whom recommended I disable background programs, which I did. They then instructed me to open up the ports of the router (Netgear) from 1023-65535. Which I have no idea how to accomplish, but I'm not sure that should be of any use anyways given my situation. Any advise would be appreciated. Let me know if I can supply more info, but I'm not a techie (can't even make links, hehe). Thanks alot. |
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#2 |
Customer Service
Join Date: Jul 2006
Posts: 520
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For further assistance with setting up the ports on your router you would need to contact the router's company. I think you said netgear. They will be able to assist you with that, and it is the next step in this situation.
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#3 |
Loremaster
Join Date: May 2005
Posts: 4
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![]() Thanks alot for the response. Ports were opened up to the specified range. Unfortunately issues still persist, but now instead of having my "non-working" comp and account enter game briefly and go LD quickly, upon hitting play button, I fairly quickly just get bounced to char select screen (and not even enter world transiently now). On my "working" comp and account, I can see my non-working char/account briefly enter game by appearing on guild manager board...then disappears shortly thereafter. Any further advice be greatly appreciated. Thank you |
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