Account Maintenance

Zorash · 02-28-2012, 02:11 PM

When will the account maitenance be over?

For some reason, my reoccuring payment was stopped and I would like to set up a new payment plan.

Everytime I try to log in, I get the maitenance message.

Thanks.

TSR-MattG · 02-29-2012, 11:04 PM

Should be all good as of about noon (6 hours ago) pacific time SMILEY

Citadelli · 03-01-2012, 01:00 AM

8pm.... account is supposed to expire tomorrow any idea?

Btw downgrading to gold because All-Access is still bugged.

Citadelli · 03-01-2012, 01:09 AM

"wife's account" is going to expire i mean... give me grief to no end SMILEY

SC store gives messages every 10 seconds that you need to relog - cant even sub via a station cash since we can't get into account stuff.

Also SC store has has said All-Access members can't do certain things since November... then run the fun CTS gambit to fix it... over and over... major PITA. They keep saying you just need to petition it...?! Waste of my time and SOE's time.

TSR-MattG · 03-01-2012, 05:43 PM

Citadelli wrote:

"wife's account" is going to expire i mean... give me grief to no end
SC store gives messages every 10 seconds that you need to relog - cant even sub via a station cash since we can't get into account stuff.
Also SC store has has said All-Access members can't do certain things since November... then run the fun CTS gambit to fix it... over and over... major PITA. They keep saying you just need to petition it...?! Waste of my time and SOE's time.

The in-game marketplace issues were ongoing throughout the night even after maintenance completed. However, upon logging in this morning everything seems good, so post back if you're still having problems!

02-29-2012, 11:04 PM	#2
TSR-MattG Customer Service Join Date: Dec 2010 Posts: 326	Should be all good as of about noon (6 hours ago) pacific time __________________ -TSR Matt G.

03-01-2012, 01:09 AM	#4
Citadelli Loremaster Join Date: Nov 2004 Location: wa... usa Posts: 176	"wife's account" is going to expire i mean... give me grief to no end SC store gives messages every 10 seconds that you need to relog - cant even sub via a station cash since we can't get into account stuff. Also SC store has has said All-Access members can't do certain things since November... then run the fun CTS gambit to fix it... over and over... major PITA. They keep saying you just need to petition it...?! Waste of my time and SOE's time.

03-01-2012, 05:43 PM	#5
TSR-MattG Customer Service Join Date: Dec 2010 Posts: 326	Citadelli wrote: "wife's account" is going to expire i mean... give me grief to no end SC store gives messages every 10 seconds that you need to relog - cant even sub via a station cash since we can't get into account stuff. Also SC store has has said All-Access members can't do certain things since November... then run the fun CTS gambit to fix it... over and over... major PITA. They keep saying you just need to petition it...?! Waste of my time and SOE's time. The in-game marketplace issues were ongoing throughout the night even after maintenance completed. However, upon logging in this morning everything seems good, so post back if you're still having problems! __________________ -TSR Matt G.

02-28-2012, 02:11 PM	#1
Zorash Loremaster Join Date: Nov 2004 Posts: 38	When will the account maitenance be over? For some reason, my reoccuring payment was stopped and I would like to set up a new payment plan. Everytime I try to log in, I get the maitenance message. Thanks.

03-01-2012, 01:00 AM	#3
Citadelli Loremaster Join Date: Nov 2004 Location: wa... usa Posts: 176	8pm.... account is supposed to expire tomorrow any idea? Btw downgrading to gold because All-Access is still bugged.