LP4 performance when switching between normal and Public Test

Jrral · 12-05-2011, 10:46 PM

When switching back and forth between the regular servers and the Test server, the launchpad wants to spend a very long time checking all files. Even when I've just updated, it takes it a good 10-15 minutes of constant disk activity before it finally turns on the Play button. It doesn't take nearly that long to check when firing up the launchpad, so I can't see why it's having to do what appears to be a full file scan when switching. It should be doing the same check that it does when initially fired up. It's almost as if it's only got 1 cache of file version information, and switching from normal to Test or back forces it to clear that cache and rebuild it with the new set of files.

TSR-JoshuaM · 12-06-2011, 02:14 PM

This inconvenience has been reported but is currently by design.

Therendil · 12-06-2011, 07:20 PM

I can confirm that LP4 Build 275 does not take very long to switch between Live and Test. I still can't log in to any of ther servers, but the 10-15 minute wait to validate game assets is gone.

-= Therendil =-

DanKinney · 12-06-2011, 08:34 PM

Excellent

You can't login to the servers because they are still locked. You can follow the fun at www.soe.com/status

-dan

Therendil · 12-06-2011, 08:43 PM

:chuckle: Well, I knew the servers were still locked, but I thought it was worth reporting that some serious issues with LP4 are now confirmed fixed.

Back when I was a test engineer, a bug report could not be closed until someone swore under oath that the fix was confirmed in a production build. I realize that this doesn't apply here, but I still find closure in posting that something has really been fixed from a user's point of view. SMILEY

-= Therendil =-

TSR-JoshuaM · 12-06-2011, 08:46 PM

It's very much appreciated. Don't worry! SMILEY

Therendil · 12-06-2011, 08:57 PM

Heh. That's why I do it. How often do you get a post that says, "Yup. It's fixed." ?

-= Therendil =-

DanKinney · 12-06-2011, 09:04 PM

Therendil wrote:

Heh. That's why I do it. How often do you get a post that says, "Yup. It's fixed." ?
-= Therendil =-

Well, just be cause it is fixed doesn't mean it can't get unfixed. SMILEY

-dan

Therendil · 12-06-2011, 09:11 PM

Oh please. Don't go there. SMILEY

-= Therendil =-

12-06-2011, 02:14 PM	#2
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	This inconvenience has been reported but is currently by design. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

12-06-2011, 07:20 PM	#3
Therendil Loremaster Join Date: May 2008 Posts: 327	I can confirm that LP4 Build 275 does not take very long to switch between Live and Test. I still can't log in to any of ther servers, but the 10-15 minute wait to validate game assets is gone. -= Therendil =- __________________

12-06-2011, 08:43 PM	#5
Therendil Loremaster Join Date: May 2008 Posts: 327	:chuckle: Well, I knew the servers were still locked, but I thought it was worth reporting that some serious issues with LP4 are now confirmed fixed. Back when I was a test engineer, a bug report could not be closed until someone swore under oath that the fix was confirmed in a production build. I realize that this doesn't apply here, but I still find closure in posting that something has really been fixed from a user's point of view. -= Therendil =- __________________

12-06-2011, 08:46 PM	#6
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	It's very much appreciated. Don't worry! __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

12-06-2011, 08:57 PM	#7
Therendil Loremaster Join Date: May 2008 Posts: 327	Heh. That's why I do it. How often do you get a post that says, "Yup. It's fixed." ? -= Therendil =- __________________

12-05-2011, 10:46 PM	#1
Jrral Loremaster Join Date: Jul 2006 Location: San Diego, CA Posts: 2,610	When switching back and forth between the regular servers and the Test server, the launchpad wants to spend a very long time checking all files. Even when I've just updated, it takes it a good 10-15 minutes of constant disk activity before it finally turns on the Play button. It doesn't take nearly that long to check when firing up the launchpad, so I can't see why it's having to do what appears to be a full file scan when switching. It should be doing the same check that it does when initially fired up. It's almost as if it's only got 1 cache of file version information, and switching from normal to Test or back forces it to clear that cache and rebuild it with the new set of files.

12-06-2011, 08:34 PM	#4
DanKinney LaunchPad Join Date: Oct 2008 Posts: 303	Excellent You can't login to the servers because they are still locked. You can follow the fun at www.soe.com/status -dan

12-06-2011, 09:04 PM	#8
DanKinney LaunchPad Join Date: Oct 2008 Posts: 303	Therendil wrote: Heh. That's why I do it. How often do you get a post that says, "Yup. It's fixed." ? -= Therendil =- Well, just be cause it is fixed doesn't mean it can't get unfixed. -dan

12-06-2011, 09:11 PM	#9
Therendil Loremaster Join Date: May 2008 Posts: 327	Oh please. Don't go there. -= Therendil =- __________________