I picked the wrong EQ

Furball_Miller · 12-14-2009, 10:45 PM

I was re-subscribing and picked EQ1 when I ment to pick EQ2. Am I just screwed and have to just pay another $15 for EQ2?

TSR-DanielH · 12-14-2009, 10:50 PM

Greetings,

We can usually transfer the time from one game to another for you. Simply contact us through phone or chat support so that we can verify your payment info and transfer the time. The following link contains our contact information:

http://help.station.sony.com/cgi-bi...p?p_faqid=10404

Furball_Miller · 12-15-2009, 12:29 AM

Ok I got the time transferred, but instead of transferring the whole time left over they just transferred 3 days.

TSR-DanielH · 12-15-2009, 04:32 PM

Furball_Miller wrote:

Ok I got the time transferred, but instead of transferring the whole time left over they just transferred 3 days.

Are you sure? Most Tier 1 tech agents are restricted to granting a max of 3 days. Because of that they will typically grant 3 days so you can start playing immediately, then the ticket will be sent to a senior tech so that the rest of the time can be granted. Please PM me with your account name and/or the reference number for you support ticket and I'll make sure you get the correct amount of time.

12-14-2009, 10:45 PM	#1
Furball_Miller Loremaster Join Date: Nov 2004 Posts: 13	I was re-subscribing and picked EQ1 when I ment to pick EQ2. Am I just screwed and have to just pay another $15 for EQ2? __________________ Nuzzle Tailchaser 80 Brigand/80 Provisioner The sexiest Rat in Norrath!!

12-14-2009, 10:50 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, We can usually transfer the time from one game to another for you. Simply contact us through phone or chat support so that we can verify your payment info and transfer the time. The following link contains our contact information: http://help.station.sony.com/cgi-bi...p?p_faqid=10404 __________________ Daniel H Technical Support Representative Sony Online Entertainment

12-15-2009, 12:29 AM	#3
Furball_Miller Loremaster Join Date: Nov 2004 Posts: 13	Ok I got the time transferred, but instead of transferring the whole time left over they just transferred 3 days. __________________ Nuzzle Tailchaser 80 Brigand/80 Provisioner The sexiest Rat in Norrath!!

12-15-2009, 04:32 PM	#4
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Furball_Miller wrote: Ok I got the time transferred, but instead of transferring the whole time left over they just transferred 3 days. Are you sure? Most Tier 1 tech agents are restricted to granting a max of 3 days. Because of that they will typically grant 3 days so you can start playing immediately, then the ticket will be sent to a senior tech so that the rest of the time can be granted. Please PM me with your account name and/or the reference number for you support ticket and I'll make sure you get the correct amount of time. __________________ Daniel H Technical Support Representative Sony Online Entertainment