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Unread 06-25-2009, 03:41 AM   #1
Tothas

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Join Date: Dec 2004
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Trying to do the full game download for EQ2 with the new version of launch pad. Got to the last 106mb of it when i recieved a message saying that it couldn't decompress some files. Here's my log.

2009-06-25 06:30:02 [5336] INFO  lp2::gui::Application - Started 'C:Program FilesSony Online EntertainmentStationLauncher.exe Internal main-790403 2009-06-25 06:30:02 [5336] INFO  lp2::gui::Application - StationLauncher command line options: '"C:Program FilesSony Online EntertainmentStationLauncher.exe" ' 2009-06-25 06:30:02 [5336] ERROR platform::WindowsRegistryKey - Error setting Path to C:Program FilesSony Online Entertainment 2009-06-25 06:30:02 [5336] ERROR platform::WindowsRegistryKey - Error setting  to C:Program FilesSony Online EntertainmentStationLauncher.exe 2009-06-25 06:30:02 [5336] ERROR StationConfigurationLoader - Unable to load configuration from : StationConfiguration.xml 2009-06-25 06:30:02 [5336] ERROR StationConfigurationLoader - :0:0 error: An exception occurred! Type:RuntimeException, Message:The primary document entity could not be opened. Id=C:UsersJoshuaAppDataLocalLowSony Online EntertainmentStation Launchermain/StationConfiguration.xml 2009-06-25 06:30:02 [5336] INFO  StationConfigurationLoader - Using default (live) configuration. 2009-06-25 06:30:02 [5336] DEBUG ProductConfigurationLoader - Loading product configurations from: ProductConfiguration.dll 2009-06-25 06:30:02 [5336] DEBUG ProductConfiguration - Loaded, mon. 2009-06-25 06:30:03 [5336] INFO  VoiceClientImpl - VoiceServiceAPI Created... main-790403 2009-06-25 06:30:03 [5336] INFO  VoiceClientImpl - Client ID created: StationLauncher.exe_5284 2009-06-25 06:30:03 [4276] ERROR VoiceServiceAPI - Request queue couldn't be opened 2009-06-25 06:30:03 [5336] ERROR VoiceServiceAPI - Request queue couldn't be opened 2009-06-25 06:30:03 [5336] WARN  lp2::gui::VoiceFacadeImpl - Checked voice service connection: Not connected. 2009-06-25 06:30:03 [5336] WARN  lp2::voice::VoiceClient - Trying to connect to the voice service 2009-06-25 06:30:03 [5336] INFO  lp2::voice::VoiceClient - Not connected to voice service 2009-06-25 06:30:03 [5336] ERROR VoiceServiceAPI - Request queue couldn't be opened to send a message because it could not be found The system cannot find the file specified. 2009-06-25 06:30:03 [5336] ERROR lp2::voice::VoiceClient - Unable to connect to voice service 2009-06-25 06:30:03 [5336] WARN  lp2::gui::VoiceFacadeImpl - Can't connect to the voice service 2009-06-25 06:30:03 [5336] DEBUG lp2::gui::Screen - initialized lp2::gui::LoginScreen's widget in 15

2009-06-25 06:30:34 [5336] INFO  ApplicationHelper - Current folder is: main 2009-06-25 06:30:34 [5336] INFO  ApplicationHelper - Current version is: main (main-790403) 2009-06-25 06:30:34 [5336] INFO  lp2::updater::PatchMonitor - WAITING_FOR_REQUEST 2009-06-25 06:30:35 [5356] INFO  lp2::updater::BundleUpdater - Servicing a foreground request for eq2-live-en_US 2009-06-25 06:30:35 [5356] INFO  lp2::updater::PatchMonitor - Updater exit status: 20 2009-06-25 06:30:35 [5356] INFO  lp2::updater::PatchMonitor - INITIALIZING 2009-06-25 06:30:35 [5356] INFO  lp2::updater::PatchMonitor - CHECKING_FOR_CHANGES 2009-06-25 06:30:35 [5356] INFO  LocalSystem - eq2-live-en_US: No matching local cache found. 2009-06-25 06:30:35 [5356] INFO  lp2::updater::PatchMonitor - LOADING_REMOTE_MANIFEST 2009-06-25 06:30:35 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:37 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:38 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:38 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:39 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:39 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:39 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:40 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:40 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:40 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:41 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:41 [5356] INFO  lp2::updater::PitcherProcessor2009-06-25 06:30:41 [5356] INFO  lp2::updater::PatchMonitor - SCANNING_LOCAL_SYSTEM 2009-06-25 06:30:44 [5356] INFO  lp2::updater::PatchMonitor - CREATING_WORK_LIST 2009-06-25 06:30:45 [5356] INFO  lp2::updater::PatchMonitor - WAITING_FOR_PIPELINE 2009-06-25 06:30:45 [6032] INFO  platform::HttpGetter - Getting 'http://eq2.patch.station.sony.com/patch/lp2/eq2/en/patch1/en-main/plds4.dll.gz'. 2009-06-25 06:30:45 [2932] INFO  platform::HttpGetter - Getting 'http://eq2.patch.station.sony.com/patch/lp2/eq2/en/patch1/en-main/plc4.dll.gz'. 2009-06-25 06:30:45 [6032] INFO  platform::HttpGetter - Getting 'http://eq2.patch.station.sony.com/patch/lp2/eq2/en/patch1/en-main/smime3.dll.gz'. 2009-06-25 06:30:45 [5844] WARN  platform::FileDataConsumer - Failed to create file: C:Program FilesSonyEverQuest IIlp_tempplds4.dll 2009-06-25 06:30:45 [5844] WARN  platform::FileDataConsumer - FileDataConsumer failed. GetLastError()= 5 2009-06-25 06:30:45 [5844] WARN  platform::WorkerThread2009-06-25 06:30:45 [5844] INFO  lp2::updater::PatchMonitor - Updater exit status: 1 2009-06-25 06:30:45 [5356] INFO  lp2::updater::PatchMonitor - SHUTING_DOWN_PIPELINE 2009-06-25 06:30:45 [2932] ERROR platform::HttpGetter - Download of http://eq2.patch.station.sony.com/p...ain/plc4.dll.gz failed: command was cancelled.... 2009-06-25 06:30:45 [2932] ERROR DownloadCommand - http://eq2.patch.station.sony.com/p...ain/plc4.dll.gz (120)Update Cancelled (120,42) 2009-06-25 06:30:45 [2932] WARN  platform::WorkerThread2009-06-25 06:30:45 [2932] INFO  lp2::updater::PatchMonitor - Updater exit status: 1 2009-06-25 06:30:46 [6032] ERROR platform::HttpGetter - Download of http://eq2.patch.station.sony.com/p...n/smime3.dll.gz failed: command was cancelled.... 2009-06-25 06:30:46 [6032] ERROR DownloadCommand - http://eq2.patch.station.sony.com/p...n/smime3.dll.gz (120)Update Cancelled (120,42) 2009-06-25 06:30:46 [6032] WARN  platform::WorkerThread2009-06-25 06:30:46 [6032] INFO  lp2::updater::PatchMonitor - Updater exit status: 1 2009-06-25 06:30:46 [5356] INFO  lp2::updater::PatchMonitor - WAITING_FOR_REQUEST 2009-06-25 06:30:46 [5356] INFO  lp2::updater::BundleUpdater - BundleUpdater received completion event: C:Program FilesSonyEverQuest II(1) 2009-06-25 06:30:46 [5356] INFO  lp2::agent::updater::AutoUpdateManager - User is not idle. 2009-06-25 06:30:46 [5356] INFO  lp2::agent::updater::AutoUpdateManager - Doesn't seem like a good time for a background patch. 2009-06-25 06:30:49 [5336] INFO  lp2::StorageManager - Saving preferences... 2009-06-25 06:30:49 [5336] INFO  lp2::StorageManager - ... preferences saved.

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Unread 06-25-2009, 06:39 PM   #2
TSR-DanielH

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Judging by that log, it looks like the connection is getting refused by a firewall or other security software.  If you're running a firewall on that computer then you'll probably want to delete Launchpad, EQ2, and Everquest 2 in the firewall's exception list.  Then log back in and tell your computer to allow the connection(you'll be prompted again).

Besides that, I would also advise resetting your computer/modem/router if you haven't already.

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