Outdated Video Drivers

Juravael · 09-22-2012, 05:59 PM

Ever since the last game update that introduced Sleepers Tomb myself and a lot of our guild members are repeatedly getting random EQ2 Client errors. The game freezes up solid and the popup window appears with the message " EQ2 Client has stopped working ". We have to click OK and that closes the game and then we can reload the game and log back in.

It's happened about 8 times to me today and at least the same amount of times for many of our guildies, all in random zones doing random things. It just happened to me again while riding across Timorous Deep working on some newbie quests.

I would like to note that this type of error was not happening with this amount of frequency before this last update.

Onurissa · 09-22-2012, 06:12 PM

I am one of those guildies, ive run full file scans, says everything is fine. RARELY ever had these errors before, i mean VERY VERY rarely. Now today ive got about 6 already...please fix. SMILEY

Onurissa · 09-22-2012, 06:15 PM

Seriously? I log back in five minutes after i get error again? Like SERIOUSLY?

Juravael · 09-23-2012, 02:41 PM

Here is my log from yesterday :

09-22-12 07:14:32.072 4580 Info Service::RunInternal Service started: this=0x511fa44,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:18:01.449 4580 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x511fa4409-22-12 07:18:16.634 4284 Info Service::RunInternal Service started: this=0x4d8f620,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:21:31.735 4284 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d8f62009-22-12 07:21:46.199 2716 Info Service::RunInternal Service started: this=0x511f760,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:21:46.202 4084 Info Service::RunInternal Service started: this=0x4f6f8d4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:21:46.210 4084 Error Service::RunInternal Failed to create listening socket : this=0x4f6f8d4,vr=10048,m_options.GetRecvAddr()=12 7.0.0.1,m_options.GetRecvPort()=4412509-22-12 07:24:09.734 2716 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x511f76009-22-12 07:24:26.040 1128 Info Service::RunInternal Service started: this=0x504f854,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:27:48.661 1128 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x504f85409-22-12 07:28:07.891 2140 Info Service::RunInternal Service started: this=0x4e6f974,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:59:47.453 2140 Error Connection::Read Disconnected: this=0xe294a009-22-12 07:59:47.453 2140 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e6f97409-22-12 08:00:42.461 2072 Info Service::RunInternal Service started: this=0x4e4f7b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:19:39.352 2072 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e4f7b409-22-12 08:20:03.851 4216 Info Service::RunInternal Service started: this=0x4e8f674,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:27:46.544 4216 Error Connection::Read Disconnected: this=0x31b94c009-22-12 08:27:46.544 4216 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e8f67409-22-12 08:28:58.753 1404 Info Service::RunInternal Service started: this=0x4d4f934,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:44:36.446 1404 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d4f93409-22-12 08:45:04.694 1068 Info Service::RunInternal Service started: this=0x502f7d4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:45:16.165 1068 Error Connection::Read Disconnected: this=0x2e994a009-22-12 08:45:16.165 1068 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x502f7d409-22-12 08:46:31.270 3320 Info Service::RunInternal Service started: this=0x4faf5b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 09:18:21.960 3320 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4faf5b409-22-12 09:18:43.892 1872 Info Service::RunInternal Service started: this=0x506f760,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 09:22:16.117 1872 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x506f76009-22-12 09:22:58.190 2988 Info Service::RunInternal Service started: this=0x4e9fcb4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 09:53:20.751 2988 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e9fcb409-22-12 09:53:33.929 1068 Info Service::RunInternal Service started: this=0x4e0f4d4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 10:02:29.524 1068 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e0f4d409-22-12 10:53:30.647 4368 Info Service::RunInternal Service started: this=0x4e6fc40,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 14:10:29.540 4368 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e6fc4009-22-12 14:10:48.595 3496 Info Service::RunInternal Service started: this=0x4fdf5b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 14:15:36.597 3496 Error Connection::Read Disconnected: this=0x34594a009-22-12 14:15:36.597 3496 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4fdf5b409-22-12 14:16:13.705 4080 Info Service::RunInternal Service started: this=0x508f654,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 15:10:38.157 4080 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x508f65409-22-12 15:10:58.524 4212 Info Service::RunInternal Service started: this=0x512f6b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 16:50:41.816 4212 Error Connection::Read Disconnected: this=0xdd94a009-22-12 16:50:41.816 4212 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x512f6b409-22-12 17:07:12.401 612 Info Service::RunInternal Service started: this=0x4e2fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 18:33:49.076 612 Error Connection::Read Disconnected: this=0x31e94a009-22-12 18:33:49.076 612 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fa7409-22-12 18:40:52.500 4316 Info Service::RunInternal Service started: this=0x4d2fc80,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 19:11:16.931 4316 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d2fc80

Juravael · 09-23-2012, 02:42 PM

and here is my log of the crashes so far today :

09-23-12 12:56:31.711 956 Info Service::RunInternal Service started: this=0x4edfb94,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-23-12 13:36:05.207 956 Error Connection::Read Disconnected: this=0x32e94a009-23-12 13:36:05.207 956 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4edfb94

TSR-AlexS · 09-23-2012, 02:46 PM

Glenedhel@Antonia Bayle wrote:

Ever since the last game update that introduced Sleepers Tomb myself and a lot of our guild members are repeatedly getting random EQ2 Client errors. The game freezes up solid and the popup window appears with the message " EQ2 Client has stopped working ". We have to click OK and that closes the game and then we can reload the game and log back in.
It's happened about 8 times to me today and at least the same amount of times for many of our guildies, all in random zones doing random things. It just happened to me again while riding across Timorous Deep working on some newbie quests.
I would like to note that this type of error was not happening with this amount of frequency before this last update.

I've reported the issue to the appropriate team. In the meantime, please follow the steps in the link below to see if it fixes your issue:Suggestions to Resolve Crashing and Freezing

Juravael · 09-23-2012, 02:53 PM

Thanks for the quick response Alex. I also posted about it under my other thread since I was not sure where it would get the most attention. I will also check the advice in the link.

Thanks again!

Juravael · 09-23-2012, 03:02 PM

Outdated Video Drivers

If you have not already done so, you will want to make sure you have the latest drivers for your video card and updates for Windows.

I updated my drivers yesterday due to all of the crashes and it is still happening today.

Low RAM

If your available memory (RAM) is below 1 GB before the game is launched, you may run into issues of crashing because of low memory (RAM).

I have 8gb of ram.

Too Many Programs

Running multiple programs on your computer at the same time does take up a lot of resources and can cause issues with game performance and possibly make the game crash or freeze. Try closing other programs or running a clean boot on your computer to stop any other running programs.

No other programs are running. Happens with Anti-Virus on or off.

Below Min Specifications

Check to make sure that your computer meets the minimum specifications of the game you are playing. If your computer does not meet those specifications, you will most likely run into freezing or crashing issues. The only way to resolve that would be an upgrade to your computers hardware. Tom's Hardware published a side-by-side comparison for video cards. Make sure your video card meets or exceeds the minimum requirements.

Well above the specifications needed.

Runtime / C++ Error

If you are receiving a "Runtime or C++" error message, then you need to update the C++ libraries used by the LaunchPad. Please visit this article for more information on how to do that.

Not getting this error.

Corrupted Game Files

If you are experiencing crashing and/or lag, you may have one or more corrupted or outdated game files that is conflicting with the game. To fix this, go to the Options menu in the LaunchPad and go to Validate Game Assets, and click on Validate. This will scan your game files and replace anything that is out of date or corrupted.

I have validated my game files three times in the last couple of days. They were/are not corrupt.

Low Disk Space

Make sure that you have at least 500 Megs of free hard-drive space and that Windows is managing your virtual memory (if you haven't manually changed this option then windows is managing your virtual memory and you'll just want to make sure you have that much free space).

I'm well above the 500 Megs and Windows is managing my virtual memory.

Overclocked CPU

My CPU is not overclocked.

There are known problems with overclocked systems. Due to the load our program puts on the audio and video systems of your machine, DMA transfer rates must be maintained precisely at the industry standard, 4.77 MHz. Any modifications to the clock speed of the CPU may affect critical internal timings on the motherboard, including DMA. If the CPU is a Celeron, it can be particularly sensitive. Overclocking your CPU can definitely cause crashing.

Clogged CPU Fan

PC fans are all clear and my PC is not overheating. I have several gadgets on my desktop that monitor my system.

Your PC depends on constant air flow, provided by the CPU fan, to keep the heated parts of the computer cool. When the computer's vents get clogged with dust, air flow is restricted and the computer will eventually overheat. An overheated PC has to work much harder to run efficiently, and eventually it will slow down and crashing/freezing can occur. Not cleaning your PC can also cause unnecessary wear and tear on your hardware. It's a good idea to clean your PC at least once a week, using canned air or a static pad to clean dust out of the vents.

Juravael · 09-25-2012, 02:15 PM

This is still happening. It just happened to me while questing in Darklight Woods this time. I was typing in guild chat and mid sentence the game locked up and the windows error message popped up "EQ2 Client has stopped working..."

Here is my log for today so far :

09-25-12 12:04:09.140 5836 Info Service::RunInternal Service started: this=0x503fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 12:50:03.144 5836 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x503fa7409-25-12 12:50:13.642 5248 Info Service::RunInternal Service started: this=0x50ff640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 13:11:31.702 5248 Error Connection::Read Disconnected: this=0x10794a009-25-12 13:11:31.702 5248 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x50ff640

Here is yesterday's log :

09-24-12 09:46:10.658 5132 Info Service::RunInternal Service started: this=0x4ddfc54,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:00:25.438 5132 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4ddfc5409-24-12 15:01:49.454 4888 Info Service::RunInternal Service started: this=0x4ebf640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:25:02.768 4888 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4ebf64009-24-12 15:25:16.140 3700 Info Service::RunInternal Service started: this=0x4eff8b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:35:54.422 3700 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4eff8b409-24-12 15:36:08.921 4972 Info Service::RunInternal Service started: this=0x4f1fc94,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:44:15.046 4972 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4f1fc9409-24-12 15:45:28.976 5368 Info Service::RunInternal Service started: this=0x4d9f560,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:50:43.517 5368 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d9f56009-24-12 15:53:14.262 1164 Info Service::RunInternal Service started: this=0x4eaf974,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:59:30.727 1164 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4eaf97409-24-12 16:00:23.015 4372 Info Service::RunInternal Service started: this=0x4f0f914,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 16:03:10.574 4372 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4f0f91409-24-12 16:03:33.734 1860 Info Service::RunInternal Service started: this=0x4f2f960,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 16:41:58.480 1860 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4f2f96009-24-12 16:42:09.555 2652 Info Service::RunInternal Service started: this=0x4e1fa14,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 17:55:25.818 2652 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e1fa14

Juravael · 09-25-2012, 05:10 PM

Just happened again. Still questing in Darklight Woods and I clicked on a normal chest to loot it and the very second I clcked the chest the game locked up and the same popup window came up with EQ2 Client has stopped working...

Log :

09-25-12 12:04:09.140 5836 Info Service::RunInternal Service started: this=0x503fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 12:50:03.144 5836 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x503fa7409-25-12 12:50:13.642 5248 Info Service::RunInternal Service started: this=0x50ff640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 13:11:31.702 5248 Error Connection::Read Disconnected: this=0x10794a009-25-12 13:11:31.702 5248 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x50ff64009-25-12 13:23:58.439 3444 Info Service::RunInternal Service started: this=0x4e2fb20,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 16:05:13.230 3444 Error Connection::Read Disconnected: this=0x12894a009-25-12 16:05:13.230 3444 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fb20

Assuming that the following line of text is the error for this time :

09-25-12 16:05:13.230 3444 Error Connection::Read Disconnected: this=0x12894a009-25-12 16:05:13.230 3444 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fb20

Juravael · 09-25-2012, 07:15 PM

Just happened again. Still in Darklight Woods...

Log :

09-25-12 12:04:09.140 5836 Info Service::RunInternal Service started: this=0x503fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 12:50:03.144 5836 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x503fa7409-25-12 12:50:13.642 5248 Info Service::RunInternal Service started: this=0x50ff640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 13:11:31.702 5248 Error Connection::Read Disconnected: this=0x10794a009-25-12 13:11:31.702 5248 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x50ff64009-25-12 13:23:58.439 3444 Info Service::RunInternal Service started: this=0x4e2fb20,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 16:05:13.230 3444 Error Connection::Read Disconnected: this=0x12894a009-25-12 16:05:13.230 3444 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fb2009-25-12 16:24:48.066 5776 Info Service::RunInternal Service started: this=0x4d8fb20,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 18:14:09.083 5776 Error Connection::Read Disconnected: this=0x30894a009-25-12 18:14:09.083 5776 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d8fb20

* edited to note I was just riding across the zone following my friend when this crash occured.

Onurissa · 09-25-2012, 08:15 PM

Was out questing with my lowbie zerker, was just turning to return a quest, and boom, screen freezes and i get eq2 error and game must shut down.

Nightshade · 09-25-2012, 09:38 PM

Just out of curiosity, is it happening when you enter a structure that's outdoors? Like go into a building, etc.

KukawKukaw · 09-26-2012, 09:50 AM

Shenala@Lucan DLere wrote:

Just out of curiosity, is it happening when you enter a structure that's outdoors? Like go into a building, etc.

I am having the same crashing problem as well, and like they said it is completly random(inside, outside,zoning, in stuctures, out of structures, harvesting, running around on a mount, off a mount, in combat, out of combat, ect...)

Seems to have started since Sleeper update as well. My system is all updated(as it usually is).

Also not sure if it related but when I log-in there seems to be a 50/50 shot at it working. When it doesnt work I get an in game error about wrong log in info, and a little re-log in window comes up over the last splash screen before in game loading splash screen. I just close that little window and relog thru LP4(because it has never worked in all my EQ days logging in thru that "other log-in window). This happens when I choose a char at log-in or if I choose one at char select screen. I also always close LP after luanch. Always have.

Hope this helps the Techs SMILEY

thnx

Juravael · 09-26-2012, 02:31 PM

Shenala@Lucan DLere wrote:

Just out of curiosity, is it happening when you enter a structure that's outdoors? Like go into a building, etc.

The error occurs completely at random. I have had it happen indoors, outdoors, in a zoned instance such as guild hall or dungeon ... pretty much anywhere that one could be in the game.

As I posted above, many times I am outside questing and riding across a zone when the game insta-locks. One time I was standing still in an outdoor zone and typing to my guild when mid-sentence of me typing the game decided to insta-lock. Another time I clicked on a regular chest to loot it and the very second I clicked my mouse button to loot the chest the game insta-locked. These are just a few examples. It has happened while in combat and out of combat, while questing and adventuring and while standing still and crafting.

Oddly with all of the zoning issues that I, and others, have had over the last year or so ( see my other thread that is over 9 months old and still ongoing ) this error does not happen when I am zoning, or has not yet happened while zoning, as of today.

Slayan · 09-26-2012, 06:26 PM

Ive been getting this too, also now I'm getting the out of memory crash. I have turned down everything turned off shadows, grass ect and still getting it

Sabaar · 09-26-2012, 09:35 PM

This has been a real pain for me lately and it gets pretty frustrating when it happens repeatedly.

I hope there is a solution for this soon.

vandiggy · 09-27-2012, 08:01 PM

I too, am now getting these client crashes, repeatedly. It started with this morning's patch. Most notably, it happens while zoning, as well as camping to other characters. However, moving around will also cause the random crashing. 3 crashes in less than 10 minutes is a record for me. I have followed the suggestions of the CSR in the thread post above, and none of them apply to me. All drivers up to date, nothing else running, and so forth.

It just started tonight.

Onurissa · 09-28-2012, 02:39 PM

Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps.

deadcrickets2 · 09-28-2012, 03:58 PM

Onurissa@Antonia Bayle wrote:

Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps.

Did you re-install or simply copy the old installation? And is the installation streaming or full download?

Onurissa · 09-28-2012, 04:25 PM

deadcrickets2 wrote:

Onurissa@Antonia Bayle wrote:
Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps.
Did you re-install or simply copy the old installation? And is the installation streaming or full download?

FUll Download, no copied full re-install.

Juravael · 09-28-2012, 04:38 PM

Onurissa@Antonia Bayle wrote:

deadcrickets2 wrote:
Onurissa@Antonia Bayle wrote:
Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps.
Did you re-install or simply copy the old installation? And is the installation streaming or full download?
FUll Download, no copied full re-install.

Onurissa and I play the game together, duoing most days, and we have both been experiencing this error at completely random times throughout the day. I live in Indianapolis and she lives in Canada so our machines are completely seperate. Others in our guild and others in the public channels and here in my thread have stated that the same thing is happening to them. Most say that this has started with the last game update, which was the release of Sleepers Tome.

She mentioned the new computer because she just bought a brand new gaming computer and got it set up yesterday. She did a brand new full download installation and did not copy anything over from her old computer. She is still having the error and has crashed 5+ times so far today.

deadcrickets2 · 09-28-2012, 05:17 PM

Glenedhel@Antonia Bayle wrote:

Onurissa@Antonia Bayle wrote:
deadcrickets2 wrote:
Onurissa@Antonia Bayle wrote:
Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps.
Did you re-install or simply copy the old installation? And is the installation streaming or full download?
FUll Download, no copied full re-install.
Onurissa and I play the game together, duoing most days, and we have both been experiencing this error at completely random times throughout the day. I live in Indianapolis and she lives in Canada so our machines are completely seperate. Others in our guild and others in the public channels and here in my thread have stated that the same thing is happening to them. Most say that this has started with the last game update, which was the release of Sleepers Tome.
She mentioned the new computer because she just bought a brand new gaming computer and got it set up yesterday. She did a brand new full download installation and did not copy anything over from her old computer. She is still having the error and has crashed 5+ times so far today.

Any custom UI?

Onurissa · 09-28-2012, 06:18 PM

First: No custom UIs.

Second: Im not only one with problem since ST came out, MANY are havin this issue, and a few have posted here that they have, if you look.

deadcrickets2 · 09-28-2012, 07:45 PM

Onurissa@Antonia Bayle wrote:

First: No custom UIs.
Second: Im not only one with problem since ST came out, MANY are havin this issue, and a few have posted here that they have, if you look.

I have a very, very bad habit of no longer helping people who yell at me. Only warning and I usually don't even do that much.

If you would, could you please go into Options, Display, click on Advanced and then at the bottom click on the Save button. Name it and click OK. That'll be saved as a text file with the file extension OPT. Open that file in notepad, copy and paste here. I want to see if it's a specific setting causing it.

Juravael · 09-28-2012, 10:13 PM

deadcrickets2 wrote:

Onurissa@Antonia Bayle wrote:
First: No custom UIs.
Second: Im not only one with problem since ST came out, MANY are havin this issue, and a few have posted here that they have, if you look.
I have a very, very bad habit of no longer helping people who yell at me. Only warning and I usually don't even do that much.
If you would, could you please go into Options, Display, click on Advanced and then at the bottom click on the Save button. Name it and click OK. That'll be saved as a text file with the file extension OPT. Open that file in notepad, copy and paste here. I want to see if it's a specific setting causing it.

Who the hell are you to give her any warnings? Nobody yelled at you about anything that I can see but I sure will now. I started this thread to let the Devs and TSR's know about an issue that is affecting quite a few folks, not only her, and I never saw anyone ask you for any "help" in the first place. Your response to her not only does not help at all (warning her for something that she did not do in the first place) it makes me angry the way that you come across with such an attitude.

Juravael · 09-30-2012, 03:10 PM

I went into my EQ2 cache folder - character subfolder - Antonia Bayle subfolder and deleted everything. I also went into my logincache folder and deleted everything. It may just be coincidence but I have not had a single error since I did that three days ago. Not sure if this is a fix but thougt I would post this for others to try.

09-23-2012, 02:46 PM	#6
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	Glenedhel@Antonia Bayle wrote: Ever since the last game update that introduced Sleepers Tomb myself and a lot of our guild members are repeatedly getting random EQ2 Client errors. The game freezes up solid and the popup window appears with the message " EQ2 Client has stopped working ". We have to click OK and that closes the game and then we can reload the game and log back in. It's happened about 8 times to me today and at least the same amount of times for many of our guildies, all in random zones doing random things. It just happened to me again while riding across Timorous Deep working on some newbie quests. I would like to note that this type of error was not happening with this amount of frequency before this last update. I've reported the issue to the appropriate team. In the meantime, please follow the steps in the link below to see if it fixes your issue:Suggestions to Resolve Crashing and Freezing __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

09-23-2012, 03:02 PM	#8
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Outdated Video Drivers If you have not already done so, you will want to make sure you have the latest drivers for your video card and updates for Windows. I updated my drivers yesterday due to all of the crashes and it is still happening today. Low RAM If your available memory (RAM) is below 1 GB before the game is launched, you may run into issues of crashing because of low memory (RAM). I have 8gb of ram. Too Many Programs Running multiple programs on your computer at the same time does take up a lot of resources and can cause issues with game performance and possibly make the game crash or freeze. Try closing other programs or running a clean boot on your computer to stop any other running programs. No other programs are running. Happens with Anti-Virus on or off. Below Min Specifications Check to make sure that your computer meets the minimum specifications of the game you are playing. If your computer does not meet those specifications, you will most likely run into freezing or crashing issues. The only way to resolve that would be an upgrade to your computers hardware. Tom's Hardware published a side-by-side comparison for video cards. Make sure your video card meets or exceeds the minimum requirements. Well above the specifications needed. Runtime / C++ Error If you are receiving a "Runtime or C++" error message, then you need to update the C++ libraries used by the LaunchPad. Please visit this article for more information on how to do that. Not getting this error. Corrupted Game Files If you are experiencing crashing and/or lag, you may have one or more corrupted or outdated game files that is conflicting with the game. To fix this, go to the Options menu in the LaunchPad and go to Validate Game Assets, and click on Validate. This will scan your game files and replace anything that is out of date or corrupted. I have validated my game files three times in the last couple of days. They were/are not corrupt. Low Disk Space Make sure that you have at least 500 Megs of free hard-drive space and that Windows is managing your virtual memory (if you haven't manually changed this option then windows is managing your virtual memory and you'll just want to make sure you have that much free space). I'm well above the 500 Megs and Windows is managing my virtual memory. Overclocked CPU My CPU is not overclocked. There are known problems with overclocked systems. Due to the load our program puts on the audio and video systems of your machine, DMA transfer rates must be maintained precisely at the industry standard, 4.77 MHz. Any modifications to the clock speed of the CPU may affect critical internal timings on the motherboard, including DMA. If the CPU is a Celeron, it can be particularly sensitive. Overclocking your CPU can definitely cause crashing. Clogged CPU Fan PC fans are all clear and my PC is not overheating. I have several gadgets on my desktop that monitor my system. Your PC depends on constant air flow, provided by the CPU fan, to keep the heated parts of the computer cool. When the computer's vents get clogged with dust, air flow is restricted and the computer will eventually overheat. An overheated PC has to work much harder to run efficiently, and eventually it will slow down and crashing/freezing can occur. Not cleaning your PC can also cause unnecessary wear and tear on your hardware. It's a good idea to clean your PC at least once a week, using canned air or a static pad to clean dust out of the vents.

09-25-2012, 09:38 PM	#13
Nightshade Server: Lucan DLere Loremaster Join Date: Feb 2010 Posts: 314	Just out of curiosity, is it happening when you enter a structure that's outdoors? Like go into a building, etc. __________________

09-26-2012, 09:50 AM	#14
KukawKukaw Loremaster Join Date: Dec 2004 Posts: 63	Shenala@Lucan DLere wrote: Just out of curiosity, is it happening when you enter a structure that's outdoors? Like go into a building, etc. I am having the same crashing problem as well, and like they said it is completly random(inside, outside,zoning, in stuctures, out of structures, harvesting, running around on a mount, off a mount, in combat, out of combat, ect...) Seems to have started since Sleeper update as well. My system is all updated(as it usually is). Also not sure if it related but when I log-in there seems to be a 50/50 shot at it working. When it doesnt work I get an in game error about wrong log in info, and a little re-log in window comes up over the last splash screen before in game loading splash screen. I just close that little window and relog thru LP4(because it has never worked in all my EQ days logging in thru that "other log-in window). This happens when I choose a char at log-in or if I choose one at char select screen. I also always close LP after luanch. Always have. Hope this helps the Techs thnx __________________

09-26-2012, 02:31 PM	#15
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Shenala@Lucan DLere wrote: Just out of curiosity, is it happening when you enter a structure that's outdoors? Like go into a building, etc. The error occurs completely at random. I have had it happen indoors, outdoors, in a zoned instance such as guild hall or dungeon ... pretty much anywhere that one could be in the game. As I posted above, many times I am outside questing and riding across a zone when the game insta-locks. One time I was standing still in an outdoor zone and typing to my guild when mid-sentence of me typing the game decided to insta-lock. Another time I clicked on a regular chest to loot it and the very second I clicked my mouse button to loot the chest the game insta-locked. These are just a few examples. It has happened while in combat and out of combat, while questing and adventuring and while standing still and crafting. Oddly with all of the zoning issues that I, and others, have had over the last year or so ( see my other thread that is over 9 months old and still ongoing ) this error does not happen when I am zoning, or has not yet happened while zoning, as of today.

09-22-2012, 05:59 PM	#1
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Ever since the last game update that introduced Sleepers Tomb myself and a lot of our guild members are repeatedly getting random EQ2 Client errors. The game freezes up solid and the popup window appears with the message " EQ2 Client has stopped working ". We have to click OK and that closes the game and then we can reload the game and log back in. It's happened about 8 times to me today and at least the same amount of times for many of our guildies, all in random zones doing random things. It just happened to me again while riding across Timorous Deep working on some newbie quests. I would like to note that this type of error was not happening with this amount of frequency before this last update.

09-22-2012, 06:12 PM	#2
Onurissa Server: Antonia Bayle Guild: Order of Marr Rank: Council Lord Join Date: Nov 2010 Posts: 418	I am one of those guildies, ive run full file scans, says everything is fine. RARELY ever had these errors before, i mean VERY VERY rarely. Now today ive got about 6 already...please fix.

09-22-2012, 06:15 PM	#3
Onurissa Server: Antonia Bayle Guild: Order of Marr Rank: Council Lord Join Date: Nov 2010 Posts: 418	Seriously? I log back in five minutes after i get error again? Like SERIOUSLY?

09-23-2012, 02:41 PM	#4
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Here is my log from yesterday : 09-22-12 07:14:32.072 4580 Info Service::RunInternal Service started: this=0x511fa44,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:18:01.449 4580 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x511fa4409-22-12 07:18:16.634 4284 Info Service::RunInternal Service started: this=0x4d8f620,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:21:31.735 4284 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d8f62009-22-12 07:21:46.199 2716 Info Service::RunInternal Service started: this=0x511f760,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:21:46.202 4084 Info Service::RunInternal Service started: this=0x4f6f8d4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:21:46.210 4084 Error Service::RunInternal Failed to create listening socket : this=0x4f6f8d4,vr=10048,m_options.GetRecvAddr()=12 7.0.0.1,m_options.GetRecvPort()=4412509-22-12 07:24:09.734 2716 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x511f76009-22-12 07:24:26.040 1128 Info Service::RunInternal Service started: this=0x504f854,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:27:48.661 1128 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x504f85409-22-12 07:28:07.891 2140 Info Service::RunInternal Service started: this=0x4e6f974,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 07:59:47.453 2140 Error Connection::Read Disconnected: this=0xe294a009-22-12 07:59:47.453 2140 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e6f97409-22-12 08:00:42.461 2072 Info Service::RunInternal Service started: this=0x4e4f7b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:19:39.352 2072 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e4f7b409-22-12 08:20:03.851 4216 Info Service::RunInternal Service started: this=0x4e8f674,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:27:46.544 4216 Error Connection::Read Disconnected: this=0x31b94c009-22-12 08:27:46.544 4216 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e8f67409-22-12 08:28:58.753 1404 Info Service::RunInternal Service started: this=0x4d4f934,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:44:36.446 1404 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d4f93409-22-12 08:45:04.694 1068 Info Service::RunInternal Service started: this=0x502f7d4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 08:45:16.165 1068 Error Connection::Read Disconnected: this=0x2e994a009-22-12 08:45:16.165 1068 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x502f7d409-22-12 08:46:31.270 3320 Info Service::RunInternal Service started: this=0x4faf5b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 09:18:21.960 3320 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4faf5b409-22-12 09:18:43.892 1872 Info Service::RunInternal Service started: this=0x506f760,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 09:22:16.117 1872 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x506f76009-22-12 09:22:58.190 2988 Info Service::RunInternal Service started: this=0x4e9fcb4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 09:53:20.751 2988 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e9fcb409-22-12 09:53:33.929 1068 Info Service::RunInternal Service started: this=0x4e0f4d4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 10:02:29.524 1068 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e0f4d409-22-12 10:53:30.647 4368 Info Service::RunInternal Service started: this=0x4e6fc40,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 14:10:29.540 4368 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e6fc4009-22-12 14:10:48.595 3496 Info Service::RunInternal Service started: this=0x4fdf5b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 14:15:36.597 3496 Error Connection::Read Disconnected: this=0x34594a009-22-12 14:15:36.597 3496 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4fdf5b409-22-12 14:16:13.705 4080 Info Service::RunInternal Service started: this=0x508f654,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 15:10:38.157 4080 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x508f65409-22-12 15:10:58.524 4212 Info Service::RunInternal Service started: this=0x512f6b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 16:50:41.816 4212 Error Connection::Read Disconnected: this=0xdd94a009-22-12 16:50:41.816 4212 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x512f6b409-22-12 17:07:12.401 612 Info Service::RunInternal Service started: this=0x4e2fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 18:33:49.076 612 Error Connection::Read Disconnected: this=0x31e94a009-22-12 18:33:49.076 612 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fa7409-22-12 18:40:52.500 4316 Info Service::RunInternal Service started: this=0x4d2fc80,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-22-12 19:11:16.931 4316 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d2fc80

09-23-2012, 02:42 PM	#5
Juravael Loremaster Join Date: Nov 2004 Posts: 997	and here is my log of the crashes so far today : 09-23-12 12:56:31.711 956 Info Service::RunInternal Service started: this=0x4edfb94,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-23-12 13:36:05.207 956 Error Connection::Read Disconnected: this=0x32e94a009-23-12 13:36:05.207 956 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4edfb94

09-23-2012, 02:53 PM	#7
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Thanks for the quick response Alex. I also posted about it under my other thread since I was not sure where it would get the most attention. I will also check the advice in the link. Thanks again!

09-25-2012, 02:15 PM	#9
Juravael Loremaster Join Date: Nov 2004 Posts: 997	This is still happening. It just happened to me while questing in Darklight Woods this time. I was typing in guild chat and mid sentence the game locked up and the windows error message popped up "EQ2 Client has stopped working..." Here is my log for today so far : 09-25-12 12:04:09.140 5836 Info Service::RunInternal Service started: this=0x503fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 12:50:03.144 5836 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x503fa7409-25-12 12:50:13.642 5248 Info Service::RunInternal Service started: this=0x50ff640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 13:11:31.702 5248 Error Connection::Read Disconnected: this=0x10794a009-25-12 13:11:31.702 5248 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x50ff640 Here is yesterday's log : 09-24-12 09:46:10.658 5132 Info Service::RunInternal Service started: this=0x4ddfc54,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:00:25.438 5132 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4ddfc5409-24-12 15:01:49.454 4888 Info Service::RunInternal Service started: this=0x4ebf640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:25:02.768 4888 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4ebf64009-24-12 15:25:16.140 3700 Info Service::RunInternal Service started: this=0x4eff8b4,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:35:54.422 3700 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4eff8b409-24-12 15:36:08.921 4972 Info Service::RunInternal Service started: this=0x4f1fc94,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:44:15.046 4972 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4f1fc9409-24-12 15:45:28.976 5368 Info Service::RunInternal Service started: this=0x4d9f560,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:50:43.517 5368 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d9f56009-24-12 15:53:14.262 1164 Info Service::RunInternal Service started: this=0x4eaf974,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 15:59:30.727 1164 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4eaf97409-24-12 16:00:23.015 4372 Info Service::RunInternal Service started: this=0x4f0f914,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 16:03:10.574 4372 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4f0f91409-24-12 16:03:33.734 1860 Info Service::RunInternal Service started: this=0x4f2f960,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 16:41:58.480 1860 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4f2f96009-24-12 16:42:09.555 2652 Info Service::RunInternal Service started: this=0x4e1fa14,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-24-12 17:55:25.818 2652 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e1fa14

09-25-2012, 05:10 PM	#10
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Just happened again. Still questing in Darklight Woods and I clicked on a normal chest to loot it and the very second I clcked the chest the game locked up and the same popup window came up with EQ2 Client has stopped working... Log : 09-25-12 12:04:09.140 5836 Info Service::RunInternal Service started: this=0x503fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 12:50:03.144 5836 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x503fa7409-25-12 12:50:13.642 5248 Info Service::RunInternal Service started: this=0x50ff640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 13:11:31.702 5248 Error Connection::Read Disconnected: this=0x10794a009-25-12 13:11:31.702 5248 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x50ff64009-25-12 13:23:58.439 3444 Info Service::RunInternal Service started: this=0x4e2fb20,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 16:05:13.230 3444 Error Connection::Read Disconnected: this=0x12894a009-25-12 16:05:13.230 3444 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fb20 Assuming that the following line of text is the error for this time : 09-25-12 16:05:13.230 3444 Error Connection::Read Disconnected: this=0x12894a009-25-12 16:05:13.230 3444 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fb20

09-25-2012, 07:15 PM	#11
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Just happened again. Still in Darklight Woods... Log : 09-25-12 12:04:09.140 5836 Info Service::RunInternal Service started: this=0x503fa74,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 12:50:03.144 5836 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x503fa7409-25-12 12:50:13.642 5248 Info Service::RunInternal Service started: this=0x50ff640,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 13:11:31.702 5248 Error Connection::Read Disconnected: this=0x10794a009-25-12 13:11:31.702 5248 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x50ff64009-25-12 13:23:58.439 3444 Info Service::RunInternal Service started: this=0x4e2fb20,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 16:05:13.230 3444 Error Connection::Read Disconnected: this=0x12894a009-25-12 16:05:13.230 3444 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fb2009-25-12 16:24:48.066 5776 Info Service::RunInternal Service started: this=0x4d8fb20,m_options.GetRecvAddr()=127.0.0.1,m _options.GetRecvPort()=44125,m_options.GetLogLevel ()=109-25-12 18:14:09.083 5776 Error Connection::Read Disconnected: this=0x30894a009-25-12 18:14:09.083 5776 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d8fb20 * edited to note I was just riding across the zone following my friend when this crash occured.

09-25-2012, 08:15 PM	#12
Onurissa Server: Antonia Bayle Guild: Order of Marr Rank: Council Lord Join Date: Nov 2010 Posts: 418	Was out questing with my lowbie zerker, was just turning to return a quest, and boom, screen freezes and i get eq2 error and game must shut down.

09-26-2012, 06:26 PM	#16
Slayan Loremaster Join Date: Sep 2005 Posts: 149	Ive been getting this too, also now I'm getting the out of memory crash. I have turned down everything turned off shadows, grass ect and still getting it __________________ a href="http://u.eq2wire.com/soe/character_detail/459561625044" target="_blank">

09-26-2012, 09:35 PM	#17
Sabaar Server: Antonia Bayle Guild: Order of Marr Rank: Lord Loremaster Join Date: May 2008 Posts: 17	This has been a real pain for me lately and it gets pretty frustrating when it happens repeatedly. I hope there is a solution for this soon. __________________

09-27-2012, 08:01 PM	#18
vandiggy Loremaster Join Date: Nov 2007 Posts: 3	I too, am now getting these client crashes, repeatedly. It started with this morning's patch. Most notably, it happens while zoning, as well as camping to other characters. However, moving around will also cause the random crashing. 3 crashes in less than 10 minutes is a record for me. I have followed the suggestions of the CSR in the thread post above, and none of them apply to me. All drivers up to date, nothing else running, and so forth. It just started tonight. __________________

09-28-2012, 02:39 PM	#19
Onurissa Server: Antonia Bayle Guild: Order of Marr Rank: Council Lord Join Date: Nov 2010 Posts: 418	Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps.

09-28-2012, 03:58 PM	#20
deadcrickets2 Loremaster Join Date: Aug 2010 Posts: 707	Onurissa@Antonia Bayle wrote: Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps. Did you re-install or simply copy the old installation? And is the installation streaming or full download? __________________ Find me on Steam, Skype and Raptr: tigerglebe Am also on Playxpert. If I have time I'll even answer tech questions.

09-28-2012, 04:25 PM	#21
Onurissa Server: Antonia Bayle Guild: Order of Marr Rank: Council Lord Join Date: Nov 2010 Posts: 418	deadcrickets2 wrote: Onurissa@Antonia Bayle wrote: Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps. Did you re-install or simply copy the old installation? And is the installation streaming or full download? FUll Download, no copied full re-install.

09-28-2012, 04:38 PM	#22
Juravael Loremaster Join Date: Nov 2004 Posts: 997	Onurissa@Antonia Bayle wrote: deadcrickets2 wrote: Onurissa@Antonia Bayle wrote: Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps. Did you re-install or simply copy the old installation? And is the installation streaming or full download? FUll Download, no copied full re-install. Onurissa and I play the game together, duoing most days, and we have both been experiencing this error at completely random times throughout the day. I live in Indianapolis and she lives in Canada so our machines are completely seperate. Others in our guild and others in the public channels and here in my thread have stated that the same thing is happening to them. Most say that this has started with the last game update, which was the release of Sleepers Tome. She mentioned the new computer because she just bought a brand new gaming computer and got it set up yesterday. She did a brand new full download installation and did not copy anything over from her old computer. She is still having the error and has crashed 5+ times so far today.

09-28-2012, 05:17 PM	#23
deadcrickets2 Loremaster Join Date: Aug 2010 Posts: 707	Glenedhel@Antonia Bayle wrote: Onurissa@Antonia Bayle wrote: deadcrickets2 wrote: Onurissa@Antonia Bayle wrote: Ok so brand new computer. 16 Gigs of ram, etc and still getting this error issue. So it sure as hell aint us, its the server. New computer has windows 7, old had Winxp. If that helps. Did you re-install or simply copy the old installation? And is the installation streaming or full download? FUll Download, no copied full re-install. Onurissa and I play the game together, duoing most days, and we have both been experiencing this error at completely random times throughout the day. I live in Indianapolis and she lives in Canada so our machines are completely seperate. Others in our guild and others in the public channels and here in my thread have stated that the same thing is happening to them. Most say that this has started with the last game update, which was the release of Sleepers Tome. She mentioned the new computer because she just bought a brand new gaming computer and got it set up yesterday. She did a brand new full download installation and did not copy anything over from her old computer. She is still having the error and has crashed 5+ times so far today. Any custom UI? __________________ Find me on Steam, Skype and Raptr: tigerglebe Am also on Playxpert. If I have time I'll even answer tech questions.

09-28-2012, 06:18 PM	#24
Onurissa Server: Antonia Bayle Guild: Order of Marr Rank: Council Lord Join Date: Nov 2010 Posts: 418	First: No custom UIs. Second: Im not only one with problem since ST came out, MANY are havin this issue, and a few have posted here that they have, if you look.

09-28-2012, 07:45 PM	#25
deadcrickets2 Loremaster Join Date: Aug 2010 Posts: 707	Onurissa@Antonia Bayle wrote: First: No custom UIs. Second: Im not only one with problem since ST came out, MANY are havin this issue, and a few have posted here that they have, if you look. I have a very, very bad habit of no longer helping people who yell at me. Only warning and I usually don't even do that much. If you would, could you please go into Options, Display, click on Advanced and then at the bottom click on the Save button. Name it and click OK. That'll be saved as a text file with the file extension OPT. Open that file in notepad, copy and paste here. I want to see if it's a specific setting causing it. __________________ Find me on Steam, Skype and Raptr: tigerglebe Am also on Playxpert. If I have time I'll even answer tech questions.

09-28-2012, 10:13 PM	#26
Juravael Loremaster Join Date: Nov 2004 Posts: 997	deadcrickets2 wrote: Onurissa@Antonia Bayle wrote: First: No custom UIs. Second: Im not only one with problem since ST came out, MANY are havin this issue, and a few have posted here that they have, if you look. I have a very, very bad habit of no longer helping people who yell at me. Only warning and I usually don't even do that much. If you would, could you please go into Options, Display, click on Advanced and then at the bottom click on the Save button. Name it and click OK. That'll be saved as a text file with the file extension OPT. Open that file in notepad, copy and paste here. I want to see if it's a specific setting causing it. Who the hell are you to give her any warnings? Nobody yelled at you about anything that I can see but I sure will now. I started this thread to let the Devs and TSR's know about an issue that is affecting quite a few folks, not only her, and I never saw anyone ask you for any "help" in the first place. Your response to her not only does not help at all (warning her for something that she did not do in the first place) it makes me angry the way that you come across with such an attitude.

09-30-2012, 03:10 PM	#27
Juravael Loremaster Join Date: Nov 2004 Posts: 997	I went into my EQ2 cache folder - character subfolder - Antonia Bayle subfolder and deleted everything. I also went into my logincache folder and deleted everything. It may just be coincidence but I have not had a single error since I did that three days ago. Not sure if this is a fix but thougt I would post this for others to try.