Transfer token not showing up after 8 days recurring

Bryte · 04-28-2012, 12:46 PM

My five year old account was reactivated on 4/20/2012 as recurring gold. That is 8 days consecutive recurring subscription. Knowledgebase says after 7, you get to see and purchase the transfer token. There is STILL no transfer token showing up. I am not the only one with the issue, when I asked in 1-9 on my server a few other people said they were having the same problem. What is up with the tokens? SMILEY

TSR-AlexS · 05-18-2012, 08:33 PM

Bryte wrote:

My five year old account was reactivated on 4/20/2012 as recurring gold. That is 8 days consecutive recurring subscription. Knowledgebase says after 7, you get to see and purchase the transfer token. There is STILL no transfer token showing up. I am not the only one with the issue, when I asked in 1-9 on my server a few other people said they were having the same problem. What is up with the tokens?

Bryte, Sorry again for the late response. I would recommend sending in a support ticket so our tech team can find a solution to your transfer token issue. For more information, please read the knowledge below:

Character transfer information

04-28-2012, 12:46 PM	#1
Bryte Loremaster Join Date: Dec 2008 Posts: 9	My five year old account was reactivated on 4/20/2012 as recurring gold. That is 8 days consecutive recurring subscription. Knowledgebase says after 7, you get to see and purchase the transfer token. There is STILL no transfer token showing up. I am not the only one with the issue, when I asked in 1-9 on my server a few other people said they were having the same problem. What is up with the tokens? __________________ The fear of death is the most unjustified of all fears, for there's no risk of accident for someone who's dead. -Albert Einstein

05-18-2012, 08:33 PM	#2
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	Bryte wrote: My five year old account was reactivated on 4/20/2012 as recurring gold. That is 8 days consecutive recurring subscription. Knowledgebase says after 7, you get to see and purchase the transfer token. There is STILL no transfer token showing up. I am not the only one with the issue, when I asked in 1-9 on my server a few other people said they were having the same problem. What is up with the tokens? Bryte, Sorry again for the late response. I would recommend sending in a support ticket so our tech team can find a solution to your transfer token issue. For more information, please read the knowledge below: Character transfer information __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973