Paypal purchase/final confirmation issue.

Oink · 04-28-2012, 08:25 AM

Today I bought some station cash because of the triple station cash bonus and noticed the following:

While at PayPal's site the order summary was blank, not showing how much money I will be charged.

This is normally not a problem as most businesses will give a confirmation screen showing the total purchase cost and allowing one to back out at the last minute. That screen without the total cost also states

"You'll be able to see your order details before you pay."

However, when you click continue, the transaction immediately completes.

This should be corrected ASAP, as I'd guess one could get in serious trouble with their merchant doing this.

TSR-AlexS · 05-18-2012, 08:27 PM

Hello Kellyrey! Sorry for the late response. We did have some issues with our station cash system that day so I would recommend sending a support ticket so we can investigate in the matter. Thank you again for your patience!

05-18-2012, 08:27 PM	#2
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	Hello Kellyrey! Sorry for the late response. We did have some issues with our station cash system that day so I would recommend sending a support ticket so we can investigate in the matter. Thank you again for your patience! __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

04-28-2012, 08:25 AM	#1
Oink Server: Blackburrow Guild: Petitioned Rank: Leader Loremaster Join Date: Jan 2006 Posts: 90	Today I bought some station cash because of the triple station cash bonus and noticed the following: While at PayPal's site the order summary was blank, not showing how much money I will be charged. This is normally not a problem as most businesses will give a confirmation screen showing the total purchase cost and allowing one to back out at the last minute. That screen without the total cost also states "You'll be able to see your order details before you pay." However, when you click continue, the transaction immediately completes. This should be corrected ASAP, as I'd guess one could get in serious trouble with their merchant doing this.