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Old 08-01-2012, 03:03 PM   #2

Customer Service
TSR-AlexS's Avatar
Join Date: Feb 2012
Posts: 435

[email protected]_old wrote:

I recently purchased 3 station cash cards and tried to redeem them on the marketplace and on the website and I keep getting an error message saying that they are not working and sony is unsure why.

I have contacted support which was then reffered to billing and it has now been reffered to management and so far no one knows why its not working.

Aparently 2 out of 3 of the cards showed that they were redeemed on my account but the station cash was not awarded.

I am an Australian customer who plays on the US servers.

Hello Cuddewards! i'd recommend submitting a ticket to our billing support team to investigate in your card issue. You are more than welcome to PM TSR SeanF and I with your ticket reference number so we can personally assist you

Alexander S

Technical Support Representative

Sony Online Entertainment

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