[deadcrickets2]

Razorlan wrote:

I hate to sound like a complete newbie, since I actually started playing EQ1 more years ago than some of my kids are old, but... exactly how do I do all that?

Click on Start and type in dxdiag, press enter:

This brings up the tool below.  Click on the button circled in red below.  Save the file dxdiag.txt to your desktop.

Open dxdiag.txt in Notepad and copy and paste it into a support ticket in-game under /PETITION, in-game support.