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Old 11-05-2012, 09:47 PM   #3
TSR-AlexS

Customer Service
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Join Date: Feb 2012
Posts: 435
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I'd recommend both of you submitting a support ticket to our accounts and billing team so they can figure out what's going on.

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Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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