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Old 09-23-2012, 02:46 PM   #6

Customer Service
TSR-AlexS's Avatar
Join Date: Feb 2012
Posts: 435

[email protected] Bayle wrote:

Ever since the last game update that introduced Sleepers Tomb myself and a lot of our guild members are repeatedly getting random EQ2 Client errors. The game freezes up solid and the popup window appears with the message " EQ2 Client has stopped working ". We have to click OK and that closes the game and then we can reload the game and log back in.

It's happened about 8 times to me today and at least the same amount of times for many of our guildies, all in random zones doing random things. It just happened to me again while riding across Timorous Deep working on some newbie quests.

I would like to note that this type of error was not happening with this amount of frequency before this last update.

I've reported the issue to the appropriate team. In the meantime, please follow the steps in the link below to see if it fixes your issue:Suggestions to Resolve Crashing and Freezing

Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

How to Create a DXDIAG/MSINFO
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