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Old 07-20-2012, 09:30 PM   #4
TSR-AlexS

Customer Service
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Join Date: Feb 2012
Posts: 435
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Jarvahl wrote:

I did everything as listed, and same issue. The record button does nothing when pressed. Try to join guild chat, and same message.

I'm sorry your still encountering issues with voice chat. At this point, you may want to submit a support ticket to our technical support team can further assist you. Please include your Dxdiag and Msinfo to expedite the process (Instructions are in my signature below)

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Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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