Tallisman wrote:
... where do I update my billing info? My current card has now expired - it's been a couple of years and I just can't remember how to do this 
Thanks.
EDIT: And now the wierdness starts. I find that I'm suddenly on a silver account. I should be on gold. What is going on? If I register my new card, do I get my gold access back automatically or do I have to "sign up"? What happens to all my stuff that I had under my gold access?
Sometimes, this game is really hard to play.
EDIT 2: /le sigh. I found where to add new card info. Duly completed the form. Dumped to a login screen. Re-logged, new details missing.
EDIT 3: OK, so it now has my latest card info. Odd, but anyway... I'm still showing as having silver membership. Does my gold membership get automatically reassigned, or do I now need to "upgrade to gold"? If so, do I retain everything I had before?
Hello Tallisman! Welcome back to Everquest II! Since this is an account specific issue, I'd recommend submitting a billing support ticket so our billing team can further assist you. You can even PM Either TSR SeanF or Myself with your ticket reference number. 