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Unread 05-18-2012, 08:33 PM   #2
TSR-AlexS

Customer Service
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Join Date: Feb 2012
Posts: 435
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Bryte wrote:

My five year old account was reactivated on 4/20/2012 as recurring gold. That is 8 days consecutive recurring subscription. Knowledgebase says after 7, you get to see and purchase the transfer token. There is STILL no transfer token showing up. I am not the only one with the issue, when I asked in 1-9 on my server a few other people said they were having the same problem. What is up with the tokens?

Bryte, Sorry again for the late response. I would recommend sending in a support ticket so our tech team can find a solution to your transfer token issue. For more information, please read the knowledge below:

Character transfer information

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Alexander S

Technical Support Representative

Sony Online Entertainment

How to Contact Support:

https://help.station.sony.com/app/answers/detail/a_id/28939

How to Create a DXDIAG/MSINFO

https://help.station.sony.com/app/answers/detail/a_id/28973
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