Hateeternal wrote:
Man do you guys really believe this bs?
Whatever reason they thought they might have had to put real names on the internet - this is absolutely not bearable as a customer.
There would have definetly been other ways to get the money related to who sent it.
But seeing how much effort they put into thinking of an alternative way, makes me shiver when I think of them having my account details. So no way, this is NOT excusable in any way.
edit: General Info, the fact that the company failed to come up with a solid paying system like everyone else, is most likely not a case of "user failed" and they made it even worse by trying to put the blame on the customer...
so if you deposited money into a company's bank account and your player account with said company doesn't hold your basic bank information which would let them know that the deposit you made is linked to your account then whose fault is that hmm?
I won't dispute that other methods of solving the problem were availiable but it is not the entirely the companies fault.
That's like breaking into someones house by smashing a window, cutting yourself on the glass and then suing the owner of the house.