Having the same problem, says I need to set up a subscription and I have one! I had the new launcher already as I wiped my computer over a week ago and re downloaded EQ from the website. But after I patched over 10K mbs (almost 3 hours) and then went to use the patcher...it said the desktop shortcuts I had were bad...so I deleted them and tried the "repair/reinstall" to no avail. It takes me to log in..then says I need a new subscription.
Frustrating...having the GU and expansion start on Frostfell after only testing it for what..3 weeks? If I ran my business like this I would be out of business!
Fix this please!
Oh, and Frostfell is my favorite time of year too!