been logging in every day on a fully paid sub for the past 3+ years, when the game time was awarded it back few months ago it wasn't added to my account so i petitioned it and was told the 45day would be added to my account when my one year sub ran out on 26 of oct 2011 almost 4 weeks ago, it is only now i looked to see what date my sub expires on when i realised i was only granted 31 days instead of the promised 45 days, i petitioned to find out why but was told they cannot explain why until give my name, address, card details, and a few other things which i don't even know or ever had like Account / Registration Key as the only game i brought was TSO exp all others were downloads, the missing 2 weeks is no big deal at the end of the day, it is the fact i was mis led when i asked when i would receive the 45days but more frustratingly the fact that i have to hand over my life story just to find out why i wasn't entitled to the full 45days. and i apologise about lack of punctuation but writing was never really my thing and gets me a bit stressed and i just type as i think it, if it wasn't for spell checkers these postings wouldn't even make any sense(if they do any way
, all i wanted was an explanation as to why i lost out on the full 45days and to why i was led to believe i would receive it in the first place, is that really such a big deal to ask for???