Ya know, i Love the game, the players, the world eq2 is set in.
What I cannot stand at all is poor customer service and communication.
I currently and have all my life worked in customer service jobs. The one I have now I have been at for 15 years.
If we communicated with our customers the way SOE does with theirs, our company would be out of business in about 1 month.
Being as America is still a free country, with capitalism as the base of operations for business, I have decided to take my money elsewhere.
Yes, I subbed on eq2x, $15.98 per month with tax.
Yes I have bought 2 expansions through them.
Yes I have purchased station cash for house items and housing.
Will I continue to pour my hard earned money into such a poorly run company? NO.
So, I am now a free bronze account, I will not be buying any more station cash. I will not be asking family and friends to join up to experience the same lack of BASIC COMMON COURTESY that I have experienced.
Thank you SOE for showing me how GREAT I do my job. How NOT to do my job.
Also, Thank you for showing me that there are other games out there that I love just as much, but quit playing to come here.