One of the above posts is spot on about letting the community pitch in. Look at sites like ZAM, eq2 wikia, and ALL the other ones ton of layed out information about the game.
You barely get a feel for the games content going to the main webpage. Upcoming games that "haven't even been released yet" have MORE information about their game on their website than EQ2's website has ever had! Why is this???
Zones by level, by tier? Why not let players submit the data, and simply plug it into the website's format for styling and such...
http://everquest2.com/gameinfo/locations
That page is a joke when you really wanna know how big EQ2 is... EQ2 is HUGE! Just like EQ1 was a gigantic world.
http://everquest2.com/gameinfo/features
Really? Summing the entire game up into 9 bullets of text is a little off don't ya think? You have more information on the Battlegrounds page than probably any other page except the main EQ2 page with the updates on it.
I think the Game Updates page is great. Really lets you know what contet gets added for the live updates. But then you goto the Game Overview page and it just kind lists the expansions... with a few pictures of the boxes.
As for the eq2players features. Yeah they shoulda been fixed long ago, and it's gonna take Sony employees to do it.
Saying that the focus of the company is on Velious is great for those that actually come to these forums, know whats really going on with the game, and have any idea about getting into the Beta. When thinking of the outsider looking in on the game, I can't imagine really drawing their attention in at all...