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Unread 12-09-2009, 08:26 PM   #1
SpiderlingBane

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Join Date: Nov 2004
Posts: 58
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Under Win7 64 bit on one of my PCs the client is crashing a couple of times a week.  It may crash twice in one day, then not crash for several days.  Sometimes it is the EQ client crashing, other times they are blue screen crashes.  I looked into the memory dump of one of the blue screen crashes and it pointed to dxgmms1.dll.  This hardware didn't have any problems running the game under XP.

I'm not sure where to begin looking... any help would be appreciated.

SOEBuild=6101LSOEVersionString=2009/12/8 15:36:13EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x00BC4A86Application was trying to read from 0x0000000F    Region Begins At:  0x00000000    Region Ends At:    0x00010000    Region Size Is:    0x00010000 bytes    Memory Protection: PAGE_NOACCESS (00000001)    Memory State:      MEM_FREE    Memory Type:       FreeGame Data:    SOEBuild: SOEBuild=6101L    SOEVersionString: SOEVersionString=2009/12/8 15:36:13    OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION    CPU: 2 x86 GenuineIntel 3MHz RDTSC MSR CMPXCHG8 SSE SSE2    DirectX Version: 9.0c    Video Card/Driver: [NVIDIA GeForce GTX 260] [nvd3dum.dll] 8.15.11.8618 {d7b71e3e-46a2-11cf-587a-5c3201c2c535}    Time at crash: Wed Dec 09 15:04:55 2009    Login Server: none    Performance: 4    Game Uptime: 776 seconds    Position last frame: -266.70, -0.72, -370.01    Zone name: everfrost    Time in Zone: 362 seconds    Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE    Multi-core support: enabled    Low-Memory Mode: disabledLog:    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...    Received chat channel update msg...Thread Data:    Primary Thread Id: 2192    Current Thread Id: 2192    Current Thread Priority: 0Memory:    AddressLimitMB: 4095    Load:           32%    Total physical: 1073741823    Free  physical: 1073741823    Total pagefile: 2147483647    Free  pagefile: 1073741823    Total virtual:  4294836224    Free  virtual:  3045122048Memory Manager:    Allocations:                  279816    Bytes Allocated:              581532032    Max Allocations:              289868    Max Bytes Allocated:          658050256    System Memory Allocated (MB): 632    Limit:                        4095    Number of Allocate Calls:     1938782    Number of Free Calls:         1658966Registers:           EAX 0xFFFFFFFF           EBX 0x12CC52B0           ECX 0x12B634A0           EDX 0x03CC1A00           ESI 0x12CC52B0           EDI 0x13224640            GS 0x0000002B            FS 0x00000053            ES 0x0000002B            DS 0x0000002B           EBP 0x0018FB54           ESP 0x0018FB04           EIP 0x00BC4A86         FLAGS 0x00210206            CS 0x00000023            SS 0x0000002BFPU Registers:            CW 0x0000027F            SW 0x0000013F            TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack:    0x00BC4A86: MemoryManager::allocate+77606End of Call StackStack Scan:    0x0018FB04: 0x0000000C    0x0018FB08: 0x13224640    0x0018FB0C: 0x0018FB88    0x0018FB10: 0x0F06D610    0x0018FB14: 0x03CC1A00    0x0018FB18: 0x12B634A0    0x0018FB1C: 0x0018FB18    0x0018FB20: 0x0018FB1C    0x0018FB24: 0x00000000    0x0018FB28: 0x0018FB5C    0x0018FB2C: 0x00EA0768, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FB30: 0x00000000    0x0018FB34: 0x00BC4B05, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FB38: 0x0018FB54    0x0018FB3C: 0x0F06D610    0x0018FB40: 0x04ACC5E8    0x0018FB44: 0x04A247A0    0x0018FB48: 0x03CC1A00    0x0018FB4C: 0x13536D20    0x0018FB50: 0x0018FB4C    0x0018FB54: 0x00000580    0x0018FB58: 0x000000FD    0x0018FB5C: 0x0018FB90    0x0018FB60: 0x00EA0768, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FB64: 0x00000000    0x0018FB68: 0x00BC4B05, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FB6C: 0x0018FB88    0x0018FB70: 0x0BC0C930    0x0018FB74: 0x04ACC570    0x0018FB78: 0x05545410    0x0018FB7C: 0x03CC1A38    0x0018FB80: 0x4659E280    0x0018FB84: 0x0018FB80    0x0018FB88: 0x00000580    0x0018FB8C: 0x000000FD    0x0018FB90: 0x0018FE2C    0x0018FB94: 0x00EA0768, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FB98: 0x00000000    0x0018FB9C: 0x00B93A09, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FBA0: 0x04ACC5E8    0x0018FBA4: 0x0552537C    0x0018FBA8: 0x00000001    0x0018FBAC: 0x04ACC570    0x0018FBB0: 0x00BAA4E9, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FBB4: 0x0552537C    0x0018FBB8: 0x05525360    0x0018FBBC: 0x00000000    0x0018FBC0: 0x0552537C    0x0018FBC4: 0x00000000    0x0018FBC8: 0x05525360    0x0018FBCC: 0x00000001    0x0018FBD0: 0x0552537C    0x0018FBD4: 0x00BDC85F, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FBD8: 0x00000000    0x0018FBDC: 0x05525360    0x0018FBE0: 0x00000000    0x0018FBE4: 0x055812F0    0x0018FBE8: 0x04ACC570    0x0018FBEC: 0x00000001    0x0018FBF0: 0x00B94E47, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)    0x0018FBF4: 0x00000001    0x0018FBF8: 0x055812F0    0x0018FBFC: 0x00000468    0x0018FC00: 0x0018FC74    0x0018FC04: 0x03A836D0    0x0018FC08: 0x027F0468    0x0018FC0C: 0x00000001    0x0018FC10: 0x754A2374, in C:Windowssyswow64USER32.dll (0x75480000)    0x0018FC14: 0x008E21A2, in C:Program Files (x86)SonyEverQuest IIEverQuest2.exe (0x00400000)

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