Hi Daniel,
Unfortunately I cannot send you (or anyone) PMs currently,
I did recieve a response to my email to account support (from TSR Lisa N.), the ticket is [Incident: 090928-000068]
As per a suggestion by Wingrider01 I checked the transaction history for the account my subscription payments are taken from and there have been no such transactions recently (and I vaguely remember from past transaction histories that the transaction for my subscription generally goes through rather quickly) so it is possibly a billing related issue. If it is could you put the appropriate measures in motion to resolve this without a phone call or letting me know that I have to make the call if it is something more serious.
(to Wingrider01 in regards to where I am located, I'm in Australia)