Mystfit wrote:
I"m not overly worried about the issue getting addressed. I'm sure it's gonna be a mess and need sorting, but they'll get it . What I would like to know is if it's ok to start another one
While I wait is alllll 
Boy howdy. Glad I'm not in CS at the moment.
Add me to the growing list of players whose upgrades were "due" today but didn't come. I got the mail, but no option to scribe and Ancient Shroud VII is back on the list as if I can start it over. Tried Profit UI, then default. No difference.
I was thinking the alignment noted above might be an issue, but I started the research with the RA in my home town of Neriak and went to claim it from the same RA, so that's not it.