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Damevako · 07-12-2009, 07:57 PM

I hope this information proves useful in finding a solution to this problem...

I’ve been playing around with the Station Launcher and monitoring the log files to see if I can find a pattern to why the Voice Chat aint working (I didn’t even attempt to try monitoring the voice chat logs from within the game – it would have been too hard to start the game up and shut it down every minute. FYI – my vc isn’t working in the game either).

Note

I’ve had the occasional times when vc would just randomly ‘fix’ itself whilst I’ve been playing for a few hours. This is a clear indication to me that this has nothing to do with my Firewall and/or Router – nothing would have changed on those whilst I’m playing.

Based on my experience above (i.e. the random fixing itself thing), and some of the information I’ve seen in the vivox logs, I’m suspecting that the issue is more than likely on Vivox’s end.

Here are some detailed steps that I went through to generate the provided logs:

1) Browsed to the Station Launcher (AppData folder)

2) Delete the following files (At this stage I make sure that I don’t have Station Launcher running before I delete these logs)

a. StationServices.exe.log

b. StationLauncher.dll.log

3) Launch Station Launcher & Log in.

4) Once logged on, the above-mentioned log files would have recreated itself.

5) Within Station Launcher, I select the menu option to ‘Connect to a Friends Network’

6) The next step, I select the option ‘Join Voice Channel...’

7) On the Station Voice window, I select a character.

SMILEY The Channel Name dropdown populates with a list of channels for this character – The default in my case is the Guild’s channel.

9) When I click Join, the following Channel Activities are displayed:

a. Changed character to Damevako

b. Retrieved voice credentials for Damevako

c. Succeeded retrieving channel uri for character 'Damevako': sip:[email protected]

d. Connected to host

e. https://www.e2p.vivox.com/api2

f. Logged in user Lucan_DLere.Damevako-

g. Logged in user Lucan_DLere.Damevako-

h. Unknown error occurred

10) At this stage, when I view the StationServices.exe.log file, the following error draws my attention:

2009-07-12 22:49:53 [58088] ERROR station::service::VivoxJoinChannelRequest - No Session Ports are available.

What session ports is it looking for? I’m assuming this is server side and out of my control?

Log File (StationService.exe.log - On the next post)

07-12-2009, 07:57 PM	#383
Damevako Apprentice Join Date: Jun 2009 Posts: 3	I hope this information proves useful in finding a solution to this problem... I’ve been playing around with the Station Launcher and monitoring the log files to see if I can find a pattern to why the Voice Chat aint working (I didn’t even attempt to try monitoring the voice chat logs from within the game – it would have been too hard to start the game up and shut it down every minute. FYI – my vc isn’t working in the game either). Note I’ve had the occasional times when vc would just randomly ‘fix’ itself whilst I’ve been playing for a few hours. This is a clear indication to me that this has nothing to do with my Firewall and/or Router – nothing would have changed on those whilst I’m playing. Based on my experience above (i.e. the random fixing itself thing), and some of the information I’ve seen in the vivox logs, I’m suspecting that the issue is more than likely on Vivox’s end. Here are some detailed steps that I went through to generate the provided logs: 1) Browsed to the Station Launcher (AppData folder) 2) Delete the following files (At this stage I make sure that I don’t have Station Launcher running before I delete these logs) a. StationServices.exe.log b. StationLauncher.dll.log 3) Launch Station Launcher & Log in. 4) Once logged on, the above-mentioned log files would have recreated itself. 5) Within Station Launcher, I select the menu option to ‘Connect to a Friends Network’ 6) The next step, I select the option ‘Join Voice Channel...’ 7) On the Station Voice window, I select a character. The Channel Name dropdown populates with a list of channels for this character – The default in my case is the Guild’s channel. 9) When I click Join, the following Channel Activities are displayed: a. Changed character to Damevako b. Retrieved voice credentials for Damevako c. Succeeded retrieving channel uri for character 'Damevako': sip:[email protected] d. Connected to host e. https://www.e2p.vivox.com/api2 f. Logged in user Lucan_DLere.Damevako- g. Logged in user Lucan_DLere.Damevako- h. Unknown error occurred 10) At this stage, when I view the StationServices.exe.log file, the following error draws my attention: 2009-07-12 22:49:53 [58088] ERROR station::service::VivoxJoinChannelRequest - No Session Ports are available. What session ports is it looking for? I’m assuming this is server side and out of my control? Log File (StationService.exe.log - On the next post)