Theodrec wrote:
Seliri@Nagafen wrote:
There are multiple occasions where you can "click the wrong links" which result in your invitation never updating its status from "Invitation Sent" to "Trying Game". http://www.tinyurl.com/recruitafkb is the shortcut link to the knowledge base entry made on this exact problem.
E-mails aren't flatly linked to your account once you send the invite. It's this convoluted, arbitrary process that needs to be completed properly. When your invitee activates the trial as mentioned in the knowledge base article, the invitation status will update IMMEDIATELY from "Invitation Sent" to "Trying Game". After they subscribe, it can take from 3-24 hours depending upon what time it was when they subscribed.
Now I don't understand. My page has never updated from "invitation sent" to "trying game". In fact my friend played game from station launcher and has the promotion cloak from /claim even though my invitation still only says "invitation sent".
Something here is amiss and I concur there is seemingly a step missing in the instructions provided following creating your station account and prior to playing game through the launch pad.
For instance the instructions provided state only two steps as follows.
"Create a Station Account Click here to create a Station Account and activate your EQII trial. Download Station Launcher Install the easy-to-use Station Launcher application to download and run EQII."
But the KB article states you should first be redirected to another webpage - reenter your login details and then get the launcher. Too bad this step is not clear in the instructions in any way, shape, or form. This is obviously how these are "activated". How is it not plainly obvious that one can perform the two steps provided in the instructions independently of this CRUCIAL step?
Having the same problem as you are..my son has turned it into a paid account and has recived nothing..all a bit of a mess tbh