EQ2 Forum Archive @ EQ2Wire - View Single Post - Old accounts that did not have to have a number in the password dont work

Br · 10-21-2007, 10:25 AM

I have 3 accounts that no longer work. I have tried to log in and it gives me the nomal error of bad login or password. I have tried to change the password at the account portion of this site and it spits out the email with the temp password and everything looks like it works until you try to log in again. It will not log you in even with the temp password. Only the accounts that did NOT have a number in the password are effected. Please fip the swich again so I can change my stuff.

In the password reset area, I enter in the account (the one NOT working) that is haveing issues new temp password I get this error-

error.authentication.retrieval.fail

Which is very different from an error I get when I purposly type a different password in on an account that WORKS.

Invalid Username or Password.

10-21-2007, 10:25 AM	#1
Br General Join Date: Oct 2007 Posts: 2	I have 3 accounts that no longer work. I have tried to log in and it gives me the nomal error of bad login or password. I have tried to change the password at the account portion of this site and it spits out the email with the temp password and everything looks like it works until you try to log in again. It will not log you in even with the temp password. Only the accounts that did NOT have a number in the password are effected. Please fip the swich again so I can change my stuff. In the password reset area, I enter in the account (the one NOT working) that is haveing issues new temp password I get this error- error.authentication.retrieval.fail Which is very different from an error I get when I purposly type a different password in on an account that WORKS. Invalid Username or Password.