View Single Post
Unread 02-14-2007, 03:00 PM   #6
Wingrider01

Loremaster
Wingrider01's Avatar
 
Join Date: Nov 2004
Posts: 5,999
Default

Zgemp wrote:

Ok, when I try to load the Everquest2 icon and the thing that says "Scanning for Updates" up it wont connect. A popup comes up named as "Network Error" and it says:

The Station LaunchPad is unable to connect to the network at this time please try again in a few minutes.

Now i tried again in about 30minutes and THE SAME THING CAME UP! I tried restarting my computer.. everything I could think of. Can ANYONE please explain how to fix this problem?

~Thanks

The patcher requires a couple of things - just becasue your internet is working does not mean there is not a configuration issue.

For the patcher to connect - TCP port 7000 is required, if you are running a firewall, either software or hardware this needs to be configured correctly. If your firewall is software based such as Symantec or Windows and the patcher has changed due to a upgrade to the exe it will have to be removed and authorized to your software firewall - most software firewalls utilize checksum based restrictions on access to the internet, if the executable is updated it no longer passes the checksum validation and will be blocked.Also in the case of 2k and above turning off the firewall does not really disable it completely, the firewalls on these systesm are service based and a lot of the modules are loaded at boot, when you disable the firewall it can leave bits and pieces of the service dll's running that will cause problems

Secondly on the patcher, it utilizes the api calls from internet explorer, if internet explorer is not your default browser you need to verify that it is not set to work offline, this is on a drop done menu from the File section on the toolbar, it also requres that it be up to date.

Finally you really do not detail out your internet connection - can you be a little more specific on this please, broadband, campus network, etc

__________________
Fixing computer issues, one SOC7 at a time.

Yes Jim, the user has experienced the dreaded PICNIC error

Wingrider01 is offline   Reply With Quote